BLONDIE Reviews 515

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

I bought a blondie mania bag recently The colour was not suitable and we tried to return it The customer service was a nightmare!!! Even though it was packaged carefully they made excuses that th... See more

Rated 5 out of 5 stars

Blondieshop.com has the best items and sales I have ever seen anywhere. All items are AUTHENTIC and they are speedy regarding shipping. Just be aware during the high-volume sale they will take extra d... See more

Company replied

Rated 5 out of 5 stars

Just want to share my recent experience from blondieshop. I bought a polo recently from blondieshop.com I couldn't find the shipping method for Australia on the website but after contacting cust... See more

Rated 5 out of 5 stars

Blondie are amazing (and of course they are real). They've got a brilliant line of designer items, at affordable prices, and they ship to pretty much anywhere in the world. I ordered a pair of Saint L... See more

Company details

  1. Boutique
  2. Clothing Store
  3. e-Commerce Service
  4. Fashion Accessories Store

Written by the company

Blondie was born in 1979 thanks to the intuition of the founders Irene Gaggero and Giovanni Costa. The boutique, with the unique selection of brands, and an innovative approach to the shopping experience, has established itself as a trendsetter from the earliest years and as an alternative to the more "established" Italian retail market. But it is the balance between research and focus on the product, always of high quality and in line with the expectations of a contemporary clientele, to found the basis for the entry of major designer firms that complete the offer and lead the company to face the future with a growing presence in e-commerce, standing out for its avant-garde and unique vision.


Contact info

3.8

Great

TrustScore 4 out of 5

515 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good

very good service

March 20, 2022
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Reply from BLONDIE

Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !

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Rated 5 out of 5 stars

Satisfied quality

Fast delivery and good service

March 19, 2022
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Reply from BLONDIE

Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !

Rated 1 out of 5 stars

This is a fraud website

This is a fraud website. They took all my money but no shipment at all. Be aware!

March 18, 2022
Unprompted review
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Reply from BLONDIE

Dear, we are sorry about your issue, but what you're saying it's not correct. Our customercare explained that we haven't received correctly some of your orders, since we alredy delivered to you many other orders without any hassle ; For the unsucessfull orders we alredy issue a full refund. Unfortunately some hitchs could happen, especially when using some type of payment methods.

Rated 1 out of 5 stars

to late..

to late so much

March 15, 2022
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Reply from BLONDIE

Dear,

Thank you for your feedback!

From a proper check it results that we ship your order after a couple of working days; However your feedback we'll help us to improve our services!

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Rated 1 out of 5 stars

A month later, still not sent?

I placed my order on February 6th, and it still hasn’t been mailed out. I have reached out twice using the email they have on their site and have received answers promising that it will be shipped in a few days and that they are experiencing issues with Canada Post. It’s been almost a month and no sign that my order has been sent.

March 2, 2022
Unprompted review
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Reply from BLONDIE

Dear, we checked properly and unfortunately we didn't find any reference about the order you mention in this review. Please write to our customercare, specifying your order number, we'll find the right solution to resolve positevely your situation :)

Rated 5 out of 5 stars

perfect!!!

perfect!!!
I like this shop :)

March 2, 2022
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Reply from BLONDIE

Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !

Rated 1 out of 5 stars

I used it once and the stitching…

I used it once and the stitching started to comes off. Bas quality, i hope i can return it.

February 13, 2022
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Reply from BLONDIE

Dear , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, It was an uncommon instance and we’ll do our best to improve ; in this case, results that our customercare agree for the return, so if you need further assistance feel free to contact us, in order to resolve positively this situation.

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Rated 5 out of 5 stars

Just want to share my recent experience…

Just want to share my recent experience from blondieshop.
I bought a polo recently from blondieshop.com
I couldn't find the shipping method for Australia on the website but after contacting customer service ( Luca) on phone , who helped me out in the purchase and make it very easy for me. Thanks a lot for your help
Highly recommended for online shopping.
Very Satisfied
Good price , Excellent customer service.
Will definitely buy again!!!.

January 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Customer service took me by surprise

Customer service took me by surprise. I was assisted by Luca who was not only helpful but consistent and resolved every query or issue I had with the service. Exceptional work.. thank you
Nada alnega

January 12, 2022
Unprompted review

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