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Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product's quality, noting positive results such as reduced hair shedding, thicker hair, and new hair growth. People frequently recommend the product, with some calling it "life-changing" and effective for various hair concerns. However, a significant number of people were dissatisfied with issues related to their orders, subscriptions, and payments. Many reviewers reported issues with subscription management, including unexpected charges and difficulties with cancellation. Some customers also experienced problems with order fulfillment, including missing items, delayed deliveries, and incorrect products being sent.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised its effectiveness, reporting new... See more

Quality

Consumers find quality to be positive, with many reporting that the product works and delivers on its... See more

Order

People report negative experiences with order. Many customers express frustration with unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 3 out of 5 stars

The shipping is ridiculous. It took more than 2 1/2 weeks to get the product. When it arrived, missing bottle and torn package. I got 2nd shipment and it was worse! Hope after using the product it's... See more

Rated 3 out of 5 stars

The auto ship is automatic and not straight forward to cancel. Do not think that you don't have it if the website says you have no orders. EDIT: Was able to cancel the auto ship before the order wa... See more

Rated 4 out of 5 stars

The softgels were just starting to do the trick. I was seeing less shedding and My hair seemed stronger. Unfortunately I have to stop my subscription due to other health issues that these supplements... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

3.1

Average

TrustScore 3 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Must try!

I have been using Bloom and Bond for several months now and have noticed a great difference in my hair thickness and less or almost no hair falling out. Have tried many different things for hair loss and nothing worked other than Bloom and Bond Pumpkin seed oil.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I love this product

I love this product. I was at my wits end around 5 months ago as my hair was so thinn due to Mounjaro and menopause too. Now I have so much new growth it’s amazing. This product definitely works!

March 26, 2026
Unprompted review
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Rated 3 out of 5 stars

Maybe works but customer service is incompetent

I ordered these in January, and used them regularly, I think they are helping to thicken up my hair a little bit. As usual with these things I immediately cancelled the subscription - I prefer to choose when I re-order.
I ordered and received two bottles in February. Despite using daily, I had no need of more.
In March I got emails to say that my order was being processed, I emailed to say I hadn't ordered and had no subscription, I got a polite email saying they had cancelled the order and checked that I did not have a subscription.
I got two further emails saying that the order was in process, replied again and got more 'we've cancelled your order'. Then an email to say it had been shipped. I emailed again!
Then I got an email to say that they 'recognised my frustration', as I hadn't ordered, but that the order had been shipped, so I could either return it, or pay 50% of the cost!
I replied to say I would do neither and that I had blocked the payment through my bank.
Shockingly incompetent customer service.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

This is the 3rd time I've tried to cancel a subscription I never wanted. They refunded my payment last month and now they've taken another payment. Completely annoying and fraudulent.

March 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Took money from my bank account there…

Took money from my bank account there was no order, no order confirmation no way of proving an order yet the funds were taken from my account. Sent email to so called company to find that the page couldn't be located every time I tried to complain or contact them. Very untrustworthy site, fraudulent with no intention of providing a product.

March 23, 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Donne,

Thank you for your feedback, and I’m very sorry for the confusion.

I’ve just sent you an email with your tracking number. Please feel free to reply directly to that email if you have any questions or need any further assistance.

We’re here to help 💛
The Bloom&Bond Team

Rated 4 out of 5 stars

So far so good

I've only been taking the capsules for 3 weeks and yet my hair feels softer. It feels thicker but it will take a few months for new hair to show. My scalp doesn't seem to show as much on top but realise it will be a while yet for radical results.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Took money out of my bank without…

Took money out of my bank without permission

March 21, 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Timothy

Thank you for your feedback, and we’re very sorry to hear about your experience.

We weren’t able to locate your order just yet. Could you please share your order number or the email address used at checkout so we can assist you further?

You can also reach us directly at review@thebloomandbond.com
, and we’ll be happy to help.

The Bloom & Bond Team 💛

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Rated 1 out of 5 stars

Buyers Beware

having received an order, they sent me another which they charged me for. In order to get a refund I had to return the item. I cancelled any subscription I may have had which if I did, it was done my mistake. And today, after all this and my written cancellation, I received another.
I really don’t know what to do. They will take your money but just try to get it back.

March 19, 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Ann
Thank you for your feedback, and we’re very sorry to hear about your experience.

We weren’t able to locate your order just yet. Could you please share your order number or the email address used at checkout so we can assist you further?

You can also reach us directly at review@thebloomandbond.com
, and we’ll be happy to help.

The Bloom & Bond Team 💛

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Rated 5 out of 5 stars

Working well

Been taking these for couple months and hair is definitly improving. less shedding

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Great product . Cancelled future orders and the process was quick and easy, no drama whatsoever. I only cancelled future orders as I’d prefer to be in control of them rather than a subscription. Bloom made this request very simple- thank you

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, ordered one , never received as delivery company lost the parcel, and the customer services told me that they won’t refund or re-issue to me until they receive the parcel back.
Sent multiple screenshots as evidences. Absolute disgrace !

March 18, 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Marie

Thank you for your message, and I’m really sorry to hear about your experience.

I completely understand how frustrating this situation must have been, especially with the delay in delivery.

After reviewing your case, I can see that you were assisted by one of our agents on 03/25, and a full refund was already processed for your order at that time.

We truly apologize for the inconvenience caused by the shipping issue, and we appreciate you bringing this to our attention.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,
The Bloom & Bond Team 💛

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