Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on... See more
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Created with AI, based on recent reviews
Bloomie creates meaningful, one-of-a-kind gifts designed to make every moment feel special. Our handcrafted flower-bouquet blankets are made to last, made to comfort, and made to be remembered.
United States
Replied to 84% of negative reviews
Typically replies within 1 week
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Quick Customer support when needed. Shipped it to the wrong address and support came to my aid instantly! Will be recommending and buying from here again.

Reply from Bloomie Blankets
Very helpful and responsive when I needed to update address ! 10/10!

Reply from Bloomie Blankets
It was simple and easy to order, especially with a decent amount of variety. The customer service is great and quick to respond and help you out. Overall 5 star.

Reply from Bloomie Blankets
Awesome customer support team and very communicative. I purchased the wrong size and they were quick to help me upgrade. Out of all the online experience I had with customer service you guys beat everyone. Thank you so much

Reply from Bloomie Blankets
Made the order with wrong address. Emailed customer service and they promptly responded and helped me change the delivery address.

Reply from Bloomie Blankets
Super responsive. Love the idea perfect for Valentines (I hope)

Reply from Bloomie Blankets
I made a shipping mistake and they instantly updated the issue for me!

Reply from Bloomie Blankets
Great customer service and great quality!

Reply from Bloomie Blankets
Item was not what I expected. I contacted support after buying wrong item and was told they fix it before it got sent out. When I received the item, it wasn’t the item that was supposed to be fixed with. Also the “free mystery gift” upon writing a review wasn’t received either. Disappointed with it and wouldn’t buy again.

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Reply from Bloomie Blankets
I made a shipping boo-boo with autofill using an old shipping address.
Customer service was able to update and correct my error with ease.

Reply from Bloomie Blankets
Beautiful crochet flowers, very soft blanket. i’m satisfied with my order and am very excited to gift it to my partner

Reply from Bloomie Blankets
Terrible. You do not get what they advertise on the site, you recieve a cheap copy. The blanket is small compared to what is advertised and the flowers have all fallen off despite the blanket not being used. I had contact with this company and told them I’d get a refund through my bank, they accepted this, asked what I wanted them to do and I said nothing. Now fast forward, the company are fighting to reverse the refund I initiated. It’s a total scam all of this, don’t buy you won’t receive what they advertised, the whole reason I did a refund with the bank is because they expect you to send their scam blanket back and pay yourself for this. I’m not doing it and will be working with the bank to sort this out. Completely avoid
UPDATE: They also flagged this review as “harmful or illegal” - how about you guys actually sell quality products and people won’t leave bad reviews.
SECOND UPDATE: I got the refund however they’re now trying to flag this review and have it removed which trustpilot are not going to do. Everytime theres a bad review there’s suddenly lots of good reviews just avoid don’t waste your money

Reply from Bloomie Blankets
I’m really liking the idea of the product. I think it’s very thoughtful and very creative.

Reply from Bloomie Blankets
Amazing and fast customer service, great site and overall an amazing experience!

Reply from Bloomie Blankets
My husband ordered from this site for my Christmas prez, knowing it would be late because he ordered late, but it still isn't here, and no response to my contact message.

Reply from Bloomie Blankets
Ultimately, I emailed customer support and received a response the same day with help towards my question. Looking forward to the gift!

Reply from Bloomie Blankets
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