BloomNation Reviews 

For years, delayed payments and hidden wire fees choked my shop's cash flow. BloomNation changed that entirely. That is a tangible difference in the quality of my product. Coupled with the robust and reliable POS system, my efficiency has tripled. BloomNation has a clear pricing structure—what you see is what you get, and what you get is substantial growth.

Their technology, from the website to the reliable POS, is top-tier and never quits. They have no hidden costs—what you see is what you pay, which is a big relief. And when you need help, their great customer service team answers the phone! If you want to grow your business and keep your profits, switch today.

After running a shop for decades, I've seen it all, and the predatory practices of the old wire services were killing independent florists. BloomNation is the first partner that feels like an ally. Their ethical business model is what won me over; I know exactly what my costs are. Their customer support is great—patient with an old dog learning new tricks! The shift to their modern, reliable POS technology was painless. I'm finally making the profit I deserve after all these years.

I have never had a problem with the service since I joined Bloomnation years ago. They have always been a huge help to me no matter what the circumstances or issues that our ever changing business has gone thru over the years.

Forget the dinosaur systems. BloomNation is built for the modern florist. The reliable POS technology is slick, intuitive, and handles my inventory in a way my old system couldn't touch. We’ve seen incredible growth in orders, and the POS scales perfectly. They are miles ahead of the competition, which is massive for a growing business like mine. Their clear pricing model is a refreshing change compared to competitors. And yeah, their great customer service actually responds—quickly and helpfully!

Our increase in orders has been great! Our customers like to order online even when they live close to us!! Very happy with Bloom Nation !

My days are chaos—juggling school pickups and wedding consults. I need systems that just work. BloomNation's reliable technology and POS are my secret weapon. They are rock solid, meaning fewer tech headaches and more time with my family. But if I do hit a snag? Their customer service is absolutely great. They solve issues instantly. It’s also huge that they operate with straightforward pricing. Knowing exactly what I'm paying means I can stop stressing about the budget and focus on creating arrangements. Total life-saver!

BloomNation has been an amazing service for our shop! Placing orders ourselves or our customers placing them online is absolutely effortless and saves us so much time. Their customer support is top tier. They are friendly, professional, and truly helpful whenever we need anything or have any questions. Best of all, they are affordable and don't break the budget which is a huge win for small businesses like us. We couldn't be happier with them and would highly recommend BloomNation to any florist looking to streamline their workflow!

BloomNation truly changed my flower business!I’ve been using their platform for a long time, and it’s honestly the best thing that could have happened to me as a florist!The experience has been incredible ,the system is simple, intuitive, and created with real florists in mind. Their support team is like my second family , always kind, responsive, and genuinely caring. I feel their support every single day, and I’m endlessly grateful. Our success is truly their success! They built a beautiful website for me, and my clients always mention how smooth and easy the ordering process is. BloomNation gives me amazing tools to grow, manage orders, and communicate with customers.I highly recommend BloomNation to every florist looking for a reliable, supportive, and powerful platform. I’m so grateful, I truly love them and wish them only continued success!!!

As a business owner, I live and die by my cash flow and financial integrity. BloomNation is the only platform that truly gets this. Not only has our revenue skyrocketed—we're talking year-over-year gains I only dreamed of—but the financial side is unmatched. The fee structure is clearly laid out, which is a massive relief after years of deciphering cryptic wire service statements. But the real game-changer is having the fastest payments in the industry. Getting paid quickly significantly improves our purchasing power. The reliable POS system handles all this volume beautifully, and if a detailed question arises, the great customer service team immediately connects me with someone who can actually help.

Starting my own shop was terrifying, but BloomNation removed all the tech complexity. Seriously, the support team is fantastic-they helped me get up quickly and are always there for little tweaks, making the whole learning curve manageable. But let's talk numbers: my revenue is up 60% year-over-year! The best part? There are no hidden fees. The pricing model is super clear and transparent, which makes budgeting and forecasting simple. It feels like a genuine partnership, not just another vendor trying to take a cut.

BloomNation POS is the quiet hero of my shop. It flawlessly handles everything from a quick cash-and-carry transaction to managing complex subscription orders and future dating deliveries. My team can process payments, updates inventory and check order statuses instantly, which has drastically reduced errors and improved customer service speed. If you want to grow rapidly without the administrative headaches, this is the essential tool.

What I appreciate most about BloomNation is that the entire platform feels like it was designed by people who actually understand the floral industry. The customization tools are fantastic—I have complete control over my inventory, pictures, and pricing, which means no more sacrificing margins to third-party fees. This transparency is key to my profitability. My business has expanded so much that my team relies on the integrated POS and delivery management tools hourly. Training new staff on the POS takes minutes, not days, because of how clean and logical the interface is. It track every stem and every sale, giving me the accurate data I need to forecast buying. BloomNation isn't just a storefront, it's the operational backbone that powered my expansion into a second location.

Before BloomNation, I felt like I was constantly fighting for visibility against the big national wire services. Since making the switch, my shop has seen organic growth like never before. The way the platform showcases my actual designs is what differentiates us, and it has attracted a loyal base of customers who are willing to pay for quality, custom work. My annual revenue has jumped 40% in the last two years, thanks to the quality leads BloomNation sends.Crucially, managing this volume is simple because of the POS system. It manages my walk-in transactions, delivery routing, and online order reconciliation flawlessly. I don't need three different systems anymore—it's all centralized and reliable. BloomNation gave me back control of my brand and my books!

Ordered peonies through BloomNation for my wife’s birthday and paid extra for delivery before 9:00 AM. The florist called from an unknown number late at night but never emailed, so the order was not canceled. At 10:00 AM I learned the peonies were unusable. The shop promised an arrangement of equal quality, promised to send a photo first, and promised delivery before 11:00. No photo was sent and the flowers arrived after 11:30. The substitute included wilted roses and did not match the value we paid, which was close to $300 including rush.

I gave BloomNation multiple opportunities to make this right. They didn’t offer so much as a small discount — let alone a full credit. Instead, I was told I needed to “take it up with the florist,” even though my purchase was through BloomNation’s platform. That’s unacceptable.

This felt like a bait and switch and ruined a time-sensitive birthday surprise. This florist clearly does not value its customers, and BloomNation clearly does not vet or stand behind the businesses they allow to represent their brand. After this experience, I would strongly recommend avoiding both.

If I could leave zero stars, I would. Cost me a bomb to have the privilege of receiving an incorrect order and none of my emails have been answered so we could sort the matter. I dealt for the first and last time with Sherry of Blue Violet in Thousand Oaks.

They stole my photo off my e-commerce sight and using it on their site. They did not ask for my permission. I asked them to remove it and they have not complied. They are using photos of my arrangement they cannot even make.

Bloomnation operates in an unprofessional manner, prioritizing profits over customer satisfaction. Their aggressive sales tactics pressure businesses to join their network and hastily sign contracts, but once onboarded, they neglect to support sales efforts or provide adequate marketing assistance. Despite our partnership lasting over six months, we experienced no transactions, prompting us to dispute charges with our credit card company. Only after halting payments did Bloomnation attempt to rectify the situation, but by then, it was too late. I strongly advise fellow florists against entering into contracts with Bloomnation. Unfortunately, I cannot provide insights into their day-to-day operations as our experience yielded zero sales through their platform.

As of February 2024.
Received 24 blooms, but paid for 25.
No communication on the date of delivery.
The blooms received were moulding.
I paid a premium rate for rotting goods.

Complaint made resulted in an offer for 20% discount on my next order...
There will not be a 'next order'.
This was obviously refused.
What about fixing the current problem, instead of touting for more business?
The contempt is 'off the charts'.
I have heard nothing back since they tried 'shrugging it off'.

False advertising: did not deliver what was advertised.
Responsibility appears to be shirked and 'bounced around'.
Very expensive for quality of product.

My opinion of this company is 'greedy and disingenuous'.
***Buyer beware!!!***

On a positive note, the flowers were delivered on the correct date, albeit late in the afternoon.

PS.
The 'card message app' on the website will print exactly as it appears on the app.
With that in mind, if you are struggling with 'spacing or new lines' on the 'card message app', that is precisely what to expect from this company.

To conclude:
I will not be placing orders with BloomNation in the future.
I will not recommend this company to anyone.

Ruined my Valentine's Day flower delivery. I ordered roses for my GF a week before Valentines Day. I got the order confirmation # and everything.

Come Valentines Day (today) and my GF sends me pics of the beautiful flowers. But they were not pics of what I ordered. So I looked into it, to see if maybe they screwed up and sent the wrong bouquet. I log into Bloomnation, got to view orders, and see that my order was cancelled last week!!! Those beautiful flowers were sent to her by a friend, not me.

I searched and searched my gmail. I found the order confirmation, but there was NO order cancellation message from either Bloomnation nor the local florist. NOTHING. Not a single email since the order confirmation.

It's too late NOW to order from anywhere. Had Bloomnation informed me of the cancellation I could have made other arrangements with another florist or service. But they never let me know. And honestly, since the flowers are taken care of by the local florist and bloomnation is the middle man. Bloomnation had ONE JOB, and they failed.

So now, while she gets bouquets from her friends, I look like the chump BF who got her no flowers on Valentines Day.

I really would have been better off just not ordering a damned thing. At least I wouldn't have told her to stay close to home because she's getting a delivery from me, only to look bad in the end.

I will NEVER use Bloomnation again.