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Bloor Homes & Fitchett by BloorReviews 

6,083
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 888 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the professionalism and genuine care from the team. Many people appreciate the personalized approach and the continuous support received throughout their home-buying journey. However, some customers also noted that despite initial positive experiences, they faced uncertainty due to unexpected delays in completion timelines, primarily caused by external factors.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, with many reviewers expressing appreciation for the helpful,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Location

Customers express high satisfaction with the locations offered, often describing them as amazing residential... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am more than happy with our new home with Bloor, they have kept us up to date through out the process of our part exchange, nothing was too much trouble. Jenny in the sales room was very forthcomi... See more

Company replied

Rated 5 out of 5 stars

Lewis, the Site Manager at Newport Vale, has been brilliant throughout the whole process. He’s always been happy to help with any questions or requests we’ve had and has been incredibly patient with... See more

Rated 5 out of 5 stars

My partner and I had such a great experience buying our beautiful new home at Saxon Park. Christian and Lyndsey have been brilliant from the very beginning and honestly couldn’t have done enough for u... See more

Company replied

Rated 5 out of 5 stars

We first met Dan and Matt in Toddington in January 2026 to express our interest in a property. We then went along to The Manors in Westoning and fell in love with a corner plot. Dan and Matt guided us... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,083)

823 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class service and build from Bloors at Stapleford Heights

After moving into our new home in mid March, the site team have been amazing. Their initial snagging was top-class and since then, they have also noted other cosmetic issues along with rectifying our own without any questions or issues at all. The quality of build and materials is to a great standard unlike others we have lived in or viewed and we are extremely happy with our new home. I work from home and my office faces the main phase of current building, and its clear the site is run extremely efficiently and professionally...so a very special shout-out to Charley for all his help along with Gina...both have been fantastic...and also a special mention to the contractors for their professional and caring approach to sorting these snags 🤩👍🏻

June 12, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Stewart, thank you for the fantastic review! We're so pleased to hear that you're enjoying your new home and that you have felt supported even after moving in. Your comments about our site team and development truly mean a lot and we will make sure your kind words are passed to Charley, Gina and all of the team. Thanks again for your support and we wish you all the very best, Laura

Rated 5 out of 5 stars

Jenny & Linda have been amazing

We wandered in to the sales centre at Banbury rise just to have a little look and a week later we had reserved a beautiful 4 bedroom Harwood, 2 months later and we are about to move in to our dream home. Wow the whole experience has been amazing. Jenny & Linda the sales advisors have been brilliant and so helpful throughout. We part exchanged our old house which made the whole experience stress free. The quality fit and finish of the new house is exceptional. Definitely recommend Bloor homes.

June 11, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mark, wow – thank you so much for your kind and thoughtful review! It has truly made our day to hear how much you enjoyed your experience with our Banbury Rise team. We're incredibly grateful for your support and thrilled that Jenny and Linda provided you with such exceptional service. We hope your new home brings you many years of joy and great memories. If you ever need anything, we’re just a call away. All the best, Laura

Rated 5 out of 5 stars

Lovely Bloor Homes

Jo in the sales office was lovely, she was welcoming and friendly and you could tell she cared about us as people. We didn’t feel rushed and Jo took time to answer all our questions. The plot we looked at and eventually reserved was thoughtfully laid out and will be easy to live in, it has everything we were looking for, our experience from beginning to end has been excellent, thank you Bloor Homes

June 11, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Maria, we appreciate your kind comments about our homes and are pleased that Jane helped make your visit such a positive one. We look forward to welcoming you back once you've made your decision and are here to help with any questions in the meantime. We wish you all the best with your new home search, Laura

Rated 5 out of 5 stars

Jane our sales lady was 5 stars plus-…

Jane our sales lady was 5 stars plus- went above & beyond for us.
After a disapointing trip to David Wilsons in outibridge at we nipped to Bloor homes at Deepcar & was welcomed by Jane who was so informative & welcoming. Took us to see a property in the pooring rain but nothing was too much for her!! Thank you for a very positive visit - we will be back once weve made our decission.
The houses are really lovely 😃

June 11, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Rachael, thank you so much for your wonderful review! We're delighted to hear that Jane made such a positive impression and went above and beyond during your visit. We know how important it is to feel welcomed and supported when looking for a new home, and we're pleased that Jane's knowledge and dedication shone through – even in the pouring rain! We look forward to welcoming you back once you've made your decision. If there's anything we can help with in the meantime, please don't hesitate to get in touch. All the best with your new home search, Laura

Rated 5 out of 5 stars

Laura has been an excellent advisor.

Laura has been an excellent advisor.
We have been in touch for weeks as we are moving from Portugal back to the UK.

June 10, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Anne, thank you for your kind feedback. We're really pleased to hear you've had such a positive experience so far. Wishing you all the best as you prepare to move back to the UK, and we look forward to supporting you further. Kind regards, Laura

Rated 5 out of 5 stars

We had a very pleasant experience…

We had a very pleasant experience visiting Newport Vale. Mr. Paul Cabeza-West was extremely helpful and took the time to explain all of our questions clearly and patiently. He was friendly, approachable, and made us feel comfortable throughout the visit.

We were also impressed by the thoughtful features and specifications of the new homes, which showed great attention to detail and consideration for homeowners' needs.

Overall, we had a positive experience and would highly recommend Newport Vale and the team at Bloor Homes.

June 6, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Eric, thank you for your fantastic review. We’re really pleased to hear you had a positive experience at our Newport Vale development and that you were impressed with the homes features and specifications. We take great pride in what we do, so your feedback means a lot. We’ll be sure to pass your comments on to Paul, he’ll be delighted. Thanks again for your support, and we hope to welcome you again in the future. Best wishes, Laura

Rated 5 out of 5 stars

Bloor are fantastic to the sales team…

Bloor are fantastic to the sales team to the site agents, Tara, ben and tanitia at Stapleford heights, melton Mowbray , were so helpful and professional I would definitely recommend to anyone to buy from Bloor homes

May 29, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Jack, thanks so much for taking the time to leave such a lovely review. I will certainly pass your comments on to the team. Best wishes, Laura

Rated 5 out of 5 stars

SEAN + NEIL = 'A' TEAM

Sean and Neil attended our address as scheduled, to rectify an issue with the rear fence. Their respect for our property, professionalism, diligence and workmanship was 100%. Their work fully met our expectations, we would appreciate it very much if Customer Services could pass on our thanks to the team please.

June 9, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Geoff, thank you for taking the time to share your feedback. We are delighted to hear that Sean and Neil provided such a positive experience while carrying out the repairs to your rear fence. I have passed your feedback on to our Midlands management team, who will ensure that your comments are shared with Sean and Neil. They will be thrilled to know that their professionalism and workmanship were so highly appreciated. Thank you again for your kind words and we wish you all the best, Laura

Rated 5 out of 5 stars

Elowen Garden Village…

We just wanted to share how amazing Vanessa Gallagher has been since we moved into our new build in Elowen Garden Village. Moving house is usually so stressful, but Vanessa has made the whole experience of settling into our new home so incredibly smooth for us.
It is so obvious she has an extensive background in customer service because the genuine care and passion she puts into her job is next level. She goes above and beyond to look after everyone on the development, and no question or query has ever been too much trouble for her.
Honestly, Vanessa is an absolute asset to the company and to this development. As new residents, we feel incredibly lucky to have such a high calibre person as our liaison, representing the construction team here. Thank you so much, Vanessa, for making us feel so welcome in our dream home!

June 10, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Anon, thank you so much for taking the time to share your experience with us. We are so pleased to hear of the service you’ve received from the Elowen Garden Village team. They all work really hard to give you the best possible experience and it’s great to hear that Vanessa has left a lasting impression on you. We will be sure to pass on your kind words. Wishing you all the best in your new dream home. Kind regards, Laura

Rated 5 out of 5 stars

Superior customer service

From our 1st telephone enquiry to signing the reservation documents, our experience with Hannah has been superior with her customer service. Her knowledge of the houses and site is limitless. Her professionalism and courtesy shines through and she is a real credit to Bloor Homes. Although we are still in the early stages of our purchase, the correspondence and help so far has been excellent and exceeded our expectations.

June 9, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you for your wonderful review. It’s great to know that Hannah's knowledge and support have made the process straightforward and reassuring for you. We look forward to supporting you throughout the rest of your home-buying journey and welcoming you to your new Bloor home soon. Best wishes, Laura

Rated 5 out of 5 stars

Bloor Homes, Treledan

I could not recommend Bloor Homes enough. The whole process of buying a house has been made exciting, enjoyable and straightforward. Not the normal words associated with buying a house in the UK. This is all thanks to the excellent staff and skilled craftsmen and builders that have built our house. From the initial enquiry to completion it has been a smooth and easy process. A very big thank you goes to Kelly, who has been our main point of contact but also Abbey, Megan and Marcy. The site team are excellent Garry, Michael and Darren and clearly run a precise and organised building site. Thank you everyone who has contributed to building and selling a really high quality property. Fiona

June 9, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Fiona, thank you for taking the time to leave such a detailed and generous review. We’re so happy to hear that all of our team at Treledan has made your experience a positive one. They all work really hard to ensure that every step, from first inquiry to handing over the keys, is as stress free as possible. It’s wonderful to hear that you felt truly taken care of throughout the journey. Enjoy your beautiful new home, and thanks again for choosing us! All the best, Laura

Rated 5 out of 5 stars

Suttonfields - Great service

The service we have received from the site manager, assistant site manager and the contractors on site has been very good.
Hannah and Sue in the Main office on site at Suttonfields were brilliant from to finish.

May 29, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Carl, thank you for sharing your 5* review. We're delighted to hear that you've had such a positive experience at our Suttonfields Development. Your kind words truly mean a lot to us and motivate us to keep delivering exceptional customer service and quality homes. We will be sure to pass on your kind words. All the best, Laura

Rated 5 out of 5 stars

Bloor Southbourne

We have been very impressed with Bloor Homes at Prior’s Meadow Southbourne: the quality of the houses, the spacious development layout and the location.
We have visited the site on numerous occasions and have been particularly impressed with the staff members in the Sales Office.
Kate and Vanessa could not have been more helpful.
We are always welcomed to the Sales Office with genuine warmth. No amount of questions have been too much to answer, with some even requiring further research on their part. They have always been very willing to accommodate site visits and their advice and experience with all aspects of the “moving process” has been invaluable to us.
Kate and Vanessa have always been very happy to see us and we have always felt that we've been in personal, yet professional, very safe hands, thank you to all the Sales Team.

May 30, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Pam and Stephen, thank you both for your lovely review. We’re delighted to hear you’ve been impressed with Bloor Homes at Prior’s Meadow. It’s especially rewarding to read your feedback about our Sales team. We’re pleased you’ve felt warmly welcomed and well supported throughout your visits, and that Kate and Vanessa’s knowledge and guidance have been so helpful. Your comments mean a great deal, and we really appreciate you taking the time to share them. We look forward to supporting you further on your journey. Wishing you all the best, Laura

Rated 5 out of 5 stars

Lovely Experience with Sophie Hamilton

Myself and my boyfriend have had two lovely experiences with Sophie Hamilton at Bloor Homes, Forest View.

She was really friendly, honest and we didn’t feel pressured at all.

Lovely experience and she was super helpful and knowledgeable too.

Thank you Sophie! :)

June 6, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Jessica, thank you for taking the time to share your experience with us. We are so pleased to hear of the service you’ve received from Sophie. Our teams all work really hard to give you the best possible experience and it’s great to hear we have left a lasting impression on you. We hope to welcome you back again soon. Best wishes, Laura

Rated 4 out of 5 stars

Saxon Park

In short advisor Lyndsey and site manager Joe at Saxon Park. Lyndsey has guided us throughout and been professional yet personable and Joe, has ensured that standard of the build and the finish was up to standard.

Delighted with the quality of the build and the size of the plot for a 3 bedroom house.

We love our new home - thank you all

April 27, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Kathryn, thanks so much for your lovely review. We're so happy to hear that you have had such a positive experience. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

The whole team at saxon park have been…

The whole team at saxon park have been brilliant throughout!

Lyndsey and Christian were always going the extra mile to help us from the sales office, throughout.

& Joe the site manager was amazing. He was super proactive at getting any snags complete for us.

Highly recommend Bloor and saxon park

June 9, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Martyn, thank you for your wonderful review and recommendation. We're delighted to hear that your experience at Saxon Park has been such a positive one. Lyndsey, Christian and Joe will be thrilled to know that their hard work and commitment made a difference throughout your home-buying journey. Providing excellent customer service and ensuring our homeowners feel supported every step of the way is incredibly important to us. We wish you many happy years in your new home and thank you again for choosing Bloor Homes and for taking the time to share your experience. Kind regards, Laura

Rated 5 out of 5 stars

Bloor Homes has provided great customer service and quality homes

Bloor Homes has provided great customer service, from start to finish (end-to-end support provided). The high-standard and quality building, as well as an excellent sales team (Antonio, Faye & Khushi) and site manager (Callum, a great guy). In addition, the use of high-quality building materials such as brick walls, traditional wood materials, and environmentally friendly products is commendable. To sum up, the sales process was transparent and seamless.

April 3, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Vu, thank you for the glowing review! We’re so happy to hear that you had such a positive experience, from our team’s support to the final result of your new home. It’s feedback like yours that helps others feel confident in taking the next step, and we’re so grateful that you took the time to share it. Wishing you all the best, Laura

Rated 5 out of 5 stars

Perfect New Home

The sales advisory team at Suttonfields, St Helens, was incredibly responsive and guided us perfectly to the right home. Initially, we wanted to buy a Hallam model, but we ended up purchasing a Lydgate because all the available Hallams had already been reserved. It turned out to be a blessing in disguise, as the Lydgate has much bigger, more spacious bedrooms that suit our tastes perfectly.From our very first day, Sue was like a mother to us. Her expert advice at every step of the way was both exceptional and professional. She made sure our entire home-buying journey was comfortable, keeping us completely informed and well-advised throughout. Whenever we encountered any issues, she was always right there to help.We also cannot forget the other sales advisors, Lucy and Hannah. Together with Sue, they make a truly fantastic team. We highly recommend them!

March 24, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for your wonderful review and for choosing Bloor Homes at Suttonfields. We’re delighted to hear that the Lydgate has proved to be the perfect home for you! Your kind words about Sue, Lucy and Hannah are greatly appreciated, and we’re thrilled they helped make your home-buying journey a positive and enjoyable one. We will pass on your feedback to all of the team. We wish you all the best in your beautiful new home. Thanks again, Laura

Rated 5 out of 5 stars

Very easy and enjoyable appointment process

Was assisted by Paul and his energy and knowledge made the appointment experience very enjoyable. He was very informative about the house buying process and helped me understand which plot would be best for my wants. Would highly recommend Bloor homes to anyone thinking of purchasing a new build home.

June 6, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Kieran, thank you for your lovely recommendation. Here at Bloor we strive for 100% satisfaction so it is great to hear of your positive experience. Thank you once again. Best wishes, Laura

Rated 5 out of 5 stars

Ashby Fields New House

We’ve moved into a new house on the Ashby Fields development and are delighted with the quality and service from Bloor homes. We love our new home. Can’t recommend Bloor enough.

May 12, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Adrian, I would like to start off by saying thank you for such a lovely review and recommendation. Here at Bloor homes it is always our aim to ensure that our customers receive the best customer service when buying a new home, so it is great to hear of your positive experience. We wish you all the best, Laura

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