Just bought Teo Scacco Chinos. Excellent finish and beautiful material. Elegant and subtle details are making the pants unique. Unfortunately not my cut as they are quite narrow at the calf but it doe... See more
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I recently bought a pair of Vinci XHI-5 and received them a few days later at my home in the US via DHL. The jeans are outstanding in terms of quality , attention to details and fit. They are a coll... See more
Company replied
Great Service and Fast Delievery. The product is excellent and I specially liked the small details that you added like the blue de genes-branded envelope, the postcard and the personal "thank you"-no... See more
Company replied
Well, the jeans are great...but I already knew. I received the package in 4 days (plus one weekend which are not take in consideration), which also is amazing take in consideration they send it to th... See more
Company details
Written by the company
Founded in Denmark in 2010 on the values of craftsmanship, quality materials and attention to detail, we go to work every day with a vision to create products that never go out of style, can be used for a long time and will age beautifully upon wear. To do our designs justice, we source quality materials from around the world, add a sense of craftsmanship and use traditional techniques of making clothes. We do so to honor the story behind blue jeans – a story that has been our beacon since our foundation.
Contact info
Birkemosevej 16, 6000, Kolding, Denmark
- 75536666
- info@blue-de-genes.com
- blue-de-genes.com
Reply from Blue de Gênes
Hi Ralf,
Thanks a lot for your feedback!
Really a nice feedback - we look forward to see you next time :)
Stay safe!
Best from,
Team // Blue de Genes
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I am satisfied with my new jeans
I am satisfied with my new jeans. The delivery was from my purchase within 3
days to Czech Republic!
October 27, 2020
Reply from Blue de Gênes
Hi Richard,
Thanks a lot for your feedback!
We wish you a great day :)
Best from,
Team // Blue de Genes
Reply from Blue de Gênes
Hi Flemming,
Thanks a lot for your feedback!
Always nice with this kind of feedback :)
Best from,
Team // Blue de Genes
Hello good Job!
Hello good Job!
Its just that the jeans doesent fit.
I send it back and want u to change it in a bigger size.
Thank you.
October 19, 2020
Reply from Blue de Gênes
Dear customer,
Thanks a lot for your feedback!
Just use the guide from the Return form, you will find all the informations there.
If you need more help. Please send a mail to mail@yycc.dk with your question, then we will come back to you as soon as possible :)
Best from,
Team // Blue de Genes
On the shipment was no address
On the shipment was no address. Courier was a bit confused.
No information about return policy in eshop.
October 16, 2020
Reply from Blue de Gênes
Hi Giedrius,
Thanks for your feedback!
We are sorry about the situation with the address. We have that in mind so that this will not happen again.
Regarding the Return Policy you find it in this link: https://www.blue-de-genes.com/us/terms.html
Under "Right to complain" you can read about our return policy :)
Best from,
Team // Blue de Genes
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Fine clothes and fine services.
October 4, 2020
Unprompted review
Reply from Blue de Gênes
Dear Kenneth,
Thanks a lot for your feedback!
Great start on a new week with a 5 stars :)
Have a great one yourselves! :)
Best from,
Team // Blue de Genes
Quickley and friendly and professionell
September 27, 2020
Unprompted review
Reply from Blue de Gênes
Der customer,
Thanks a lot for your feedback!
And we are ready again next time.
See you :)
Best from,
Team // Blue de Genes
Everything great!"
September 6, 2020
Unprompted review
Reply from Blue de Gênes
Dear customer,
Thanks for your feedback!
Enjoy the week, ans see you next time :)
Best from,
Team // Blue de Genes
Fast shipping - great shopping experience!
I placed my order on the weekend and it was shipped immediately on the following Monday. It arrived 2 days later, nicely packed without any plastic stuff. GLS stuffed the package in my Mailbox but as there was only a Jeans inside, there was no damage. This is of course not on BdG so I will not deduct a star...
September 4, 2020
Unprompted review
Reply from Blue de Gênes
Hi Daniel,
Thanks a lot for your feedback!
We also have a lot of focus on the packing part for our customers.
Nice that you had a great experience!
Have a great weekend!
Best from,
Team // Blue de Genes
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hello team Blue de Genes
hello team Blue de Genes, I'm so happy to see your clothes. Unfortunately, both tshirts were sold out in Hamburg. Accordingly, this was my first online purchase without trying on.
Tshirt S is bigger than Tshirt M
best regards
andreas
August 31, 2020
Unprompted review
Reply from Blue de Gênes
Dear customer,
Thanks for your feedback!
We are sorry to hear that you have a problem with the sizes.
If you need any kind of help please contact us by mail: mail@yycc.dk
Have a great day, and stay safe! :)
Best from,
Team // Blue de Genes
Ordered two pairs of jeans - excellent quality and service
Ordered two pairs of jeans, they fit me perfectly and really high quality. Order was sent right away, I even got a personal signed postcard.
July 23, 2020
Unprompted review
Reply from Blue de Gênes
Hi Catalin,
Thanks a lot for your feedback!
It's so nice to hear that you had a great experience!
Stay safe and see you next time :)
Best from,
Team // Blue de Genes
Reply from Blue de Gênes
Hi S.D,
Thanks a lot for your feedback!
We look forward to your next buy and ready to give you the same experience!
Have a great day, and stay safe! :)
Best from,
Team // Blue de Genes
Amazing quality.Fast shipping process
July 10, 2020
Unprompted review
Reply from Blue de Gênes
Dear customer,
Thanks a lot for your feedback!
Have a great weekend, and see you next time :)
Best from,
Team // Blue de Genes
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Very good customer care
I must thank Trustpilot and Blue de Gênes' customer service; my purchase has been shipped and received with only a slight delay. Size is perfect.
July 3, 2020
Unprompted review
Reply from Blue de Gênes
Hi Ossipossi,
Thanks for your feedback!
We are really sorry if you haven't got an answer from us regarding a request or question.
We do our best to answer all customers as quick as possible.
Please send us a mail on mail@yycc.dk and we will answer you.
Have a great day, and stay safe!
Best from,
Team // Blue de Genes
Everything as expected
June 19, 2020
Unprompted review
Reply from Blue de Gênes
Dear customer,
Thanks a lot for your feedback!
We are glad to hear that you had a nice experience
Stay safe!
Best from,
Team // Blue de Genes
Reply from Blue de Gênes
Dear customer,
Thanks a lot for your feedback!
Great respons on a Friday! :)
Stay Safe!
Best from,
Team // Blue de Genes
Easy procedure
Easy procedure, fast delivery, quality excellent as always...
June 13, 2020
Unprompted review
Reply from Blue de Gênes
Hi Hagen,
Thanks a lot for your feedback!
Look forward to help you for your next order :)
Stay Safe!
Best from,
Team // Blue de Genes
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Reply from Blue de Gênes
Hi Markus,
Thanks a lot for your feedback!
See you next time :)
Best from,
Team // Blue de Geness
I love their t-shirts
I love their t-shirts. Size doesnt get affected by wash. Happy with delivery! My go-to t-shirt pusher - I can warmly recommend Blue De Genes :-)
June 5, 2020
Unprompted review
Reply from Blue de Gênes
Hi Anders,
Thanks for your feedback!
We are really happy with all these kind words! :)
Have a great day, and be safe!
Best from,
Team // Blue de Genes
Quick delivery 👍
May 31, 2020
Unprompted review
Reply from Blue de Gênes
Dear customer,
Thanks a lot for your feedback!
I will give the message to the Warehouse!
Stay safe!
Best from,
Team // Blue de Genes
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