Always love getting a parcel from Bluebell’s Burrow! And an added surprise was one parcel wrapped and finished with a lovely Maileg sticker (the Love Heart sweets don’t last long!!) Thank you once aga... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just recently started collecting Maileg and found Bluebell's Burrow stocked some bits I was after. They have a lovely selection of Maileg, super fast delivery and even added a little treat in the box... See more
Company replied
It wasn’t difficult to use the website and choose what I wanted to order. Order confirmation came swiftly and was delivered within the stated timescale . The mice were very safely packed so arrived in... See more
I’ve used bluebell’s burrow on many occasions . It’s a fantastic company who always provides an amazing service and products . Very quick delivery and so well wrapped and packaged . Love the fact you... See more
Company replied
Company details
Written by the company
Bluebell's Burrow is a small, friendly, family-run business established in June 2015. We pride ourselves on delivering exceptional customer service and quality products designed to be loved - and to last. We've slowly grown and now stock one of the largest Maileg ranges in the UK, as well as Minikane, Olli Ella, Rockahula and Mimi and Lula toys and accessories.
Contact info
c/o Fusion 3 P L Ltd, Block 7, Units 1/2/3, Vestry Industrial Estate, TN14 5EL, SEVENOAKS, United Kingdom
- hello@bluebellsburrow.co.uk
- bluebellsburrow.co.uk
4.8
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A lovely shopping experience
A lovely shopping experience. Gorgeous toys beautifully wrapped.
December 5, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you so much for your review. Bonnie x
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Reply from Bluebell's Burrow
Thank you for your review
I have just discovered Bluebells Burrow…
I have just discovered Bluebells Burrow and am so happy I did! Such a lovely collection of Meileg mice and many other beautiful toys, I have got most of my daughter's Christmas presents here this year! Very prompt delivery and thoughtfully wrapped in eco wrapping, altogether a great experience, thanks so much!
November 27, 2024
Unprompted review
Reply from Bluebell's Burrow
Such a lovely review! Thank you for this and for your order Bonnie x
Easy to use ordering.Lots of choice on…
Easy to use ordering.Lots of choice on the website and excellent service with prompt delivery .I would highly recommend this seller. ✨️
December 6, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you so much for your review and for your order - Bonnie
Very easy to order and arrived in very…
Very easy to order and arrived in very good time. Thank you !
November 25, 2024
Reply from Bluebell's Burrow
Thank you! Bonnie x
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High quality items
It's always a pleasure to receive my order, so beautifully packaged, after a speedy delivery, and knowing that the items are of a high quality.
I think I get as excited as my granddaughter does, receiving her gifts. Thank you so much.
November 26, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you for all your orders Debbie! Hope your granddaughter loves her new gifts! Bonnie x
Love this website
Love this website. It’s my go to for children’s toys. Great quality and service. I always look forward to my bluebell’s packages!!
November 26, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you Imogen for your lovely review!
I love shopping at Bluebell’s Burrow!
I love shopping at Bluebell’s Burrow…I always find the perfect presents for my grandchildren and have made use of the many offers and rewards to build up a lovely collection of Maileg mice and furniture for our dolls house (mouse house) I’m making. The delivery of every carefully packaged parcel has always been so quick too. Thankyou so much for being a lovely, friendly online shop!
October 15, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you for your review Jenifer - we'd love to see your mouse house!
The best Maileg retailer out there
The best Maileg retailer out there. Items are always dispatched quickly and are beautifully wrapped.
November 25, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you Pauline - such a lovely review!
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I’ve ordered numerous times from…
I’ve ordered numerous times from Bluebells Burrow and I’m always delighted with the selection and the quick delivery. Would highly recommend, especially for Maileg gifts x
November 1, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you for such a lovely review and your continued support. Bonnie x
Poor customer service
Part of my order was missing and despite emails and message on instagram they fail to respond.
October 31, 2024
Unprompted review
Reply from Bluebell's Burrow
I have responded to both emails from this customer within 12 hours after receiving them, and I am currently in communication with her on IG. I have asked several times for her to unwrap the tissue papered doll which was also in her order to see if the lose mouse has been put there for safe keeping. I am waiting to hear back. I am unclear why I have received a 1 star review
Lovely Package
I really liked the lovely bluebell tissue paper my mouse came in, and also the yummy sweets! Amazing quality, keep doing what you are doing.
October 25, 2024
I have ordered from Bluebell’s Burrow a…
I have ordered from Bluebell’s Burrow a number of times now. An efficient delivery time and lovely customer service. Thank you! xx
October 25, 2024
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A gorgeous little bed
A gorgeous little bed , perfect in every way , the small mattress and bed cover is too cute . My granny and gramps Maileg mice are tucked up nicely.
October 29, 2024
The maileg house is fabulous
The maileg house is fabulous! Great quality, the service was excellent with brilliant packaging and very fast delivery. Thank you!
October 29, 2024
Lovely Christmas Maileg Mouse
Lovely Christmas Maileg Mouse
Very quick shipping, thank you
October 18, 2024
Unprompted review
Reply from Bluebell's Burrow
The Maileg Christmas Baby Mouse is soo cute!! Thank you so much for your review xx
Gorgeous small business
A lovely small business who stock the most adorable toys and gifts. Everything is so beautifully packaged and so well described on the website. We have definitely got a Maileg addiction brewing in this house! Thank you ☺️
October 23, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you so much for your kind review! Maileg can be very addictive xx
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great experience
I’ve shopped with Bluebells Burrow multiples times now and will continue to do so. The website is easy to navigate with a lovely selection of beautifully curated brands and pieces to choose from
October 14, 2024
Unprompted review
Love buying from this company
Love buying from this company
Quick dispatch and delivery
Will buy again without a doubt
October 11, 2024
Unprompted review
Speedy and lovely product
Extremely fast shipping and shipping from the store (chose courier delivery), all in sustainable packaging - lovely packed item too - highly recommend!
October 15, 2024
Unprompted review
Reply from Bluebell's Burrow
Thank you so much for your kind review xx
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