BlueBuoy IT Support Ltd Reviews 22

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We would have no hesitation in recommending this company to provide CCTV . From beginning to end we had all our questions answered promptly and with a smile. Mark's electricians were neat, efficient... See more

Company replied

Rated 5 out of 5 stars

Nothing is ever too much for Mark. He will sort all our IT problems with a smile and if he cannot do it straight away, he finds the solution as soon as physically possible. Mark sources the best value... See more

Company replied

Rated 5 out of 5 stars

An excellent IT company. They have always been very reliable, honest and clear. I have worked with Mark (director) for around ten years now and would happily recommend without reservation.

Company replied

Rated 5 out of 5 stars

Having worked with BlueBuoy IT for well over a year now, I can confidently say that, they always operate to the highest standards of quality with support. Any questions/queries are promptly responde... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Written by the company

BlueBuoy IT Support have over 20 years experience in the private and public sector, managing all aspects of a businesses IT infrastructure and also Schools IT infrastructure. We understand the importance of ICT in Education as a critical part of quality teaching and in Business, where time is money and downtime isn’t acceptable. We keep abreast of the latest changes in technology whilst appreciating the budgetary constraints within the public sector. BlueBuoy understand the importance of keeping ICT equipment in good working order to give it the maximum possible lifespan ensuring technology refreshes are carried out only when absolutely necessary. With extensive experience in both Microsoft and Apple technologies, you can benefit from a company that can continue to support all your infrastructure even in the event of a change of technology direction. BlueBuoy IT Support currently support schools and businesses in Bath, Bristol, Wiltshire and Gloucestershire. BlueBuoy hold the HCSA (Hikvision Certification Security Academy) Certification for peace of mind and the guarantee you are dealing with a genuine company, that also specialise in CCTV security. CCTV is a very powerful tool in the fight against crime. Not only does CCTV provide a fantastic visual deterrent – footage can be used to provide evidence against anti-social behaviour, theft, vandalism and burglary – saving you thousands in the long run. We have always known having CCTV in our homes, businesses and school is a no brainer, to protect yourself against theft, anti-social behaviour and having peace of mind is not something which is hard to sell!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Full recommendation

Mark provides a quality service; he is knowledgeable, helpful and patient, keeps abreast of updates relevant to the school and we have no hesitation in recommending his company.

June 3, 2019
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Kate. 😃

Rated 5 out of 5 stars

First class company

Brilliant experience - I would recommend Mark to anyone.

April 18, 2019
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks for your review Aimi. I hope you are enjoying the MacBook.

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent communication skills. Highly recommended

November 5, 2018
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Rita. I hope the CCTV is working well.

Rated 5 out of 5 stars

Very trustworthy

Very trustworthy, reliable service. Returned my MacBook working like new.

August 13, 2018
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Sally. Hope it's still running well!

Rated 5 out of 5 stars

A great help to our business.

A great help to our business.

Honest and good communication.

Highly recommend.

August 13, 2018
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Tom. Appreciate the review.

Advertisement
Rated 5 out of 5 stars

Recommend without reservation - excellent.

An excellent IT company. They have always been very reliable, honest and clear. I have worked with Mark (director) for around ten years now and would happily recommend without reservation.

July 31, 2018
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Kevin. Much appreciated!

Rated 5 out of 5 stars

First rate

We would have no hesitation in recommending this company to provide CCTV . From beginning to end we had all our questions answered promptly and with a smile. Mark's electricians were neat, efficient and prepared to take into account how and where we wanted the wiring etc installed. We have a great system installed with the minimum of fuss and Mark is always on hand to answer our queries. A first rate business.

June 1, 2018
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Ruth. Your words are much appreciated.

Rated 5 out of 5 stars

Excellent service!

Mark is my first port of call when I have computer issues. He offers a friendly, reliable service and I wouldn't hesitate to recommend him.

September 27, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Robert.

Advertisement
Rated 5 out of 5 stars

First Class

Mark has always provided us with a first class service and I wouldn't hesitate to recommend BlueBuoy.

July 10, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thank you Zoe.

Rated 5 out of 5 stars

Dedicated, hard working and trustworthy

I have used Mark/bluebuoy IT for various technical issues and must say he has never let me down and has always come up with the best possible solution everytime. Highly recommended for a professional and trustworthy service.

July 8, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Paul.

Rated 5 out of 5 stars

Mark is great

Mark is great - patient, trustworthy and very knowledgeable - would definitely recommend him/BlueBuoy either for business or personal computer work.

July 8, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks for the review!

Advertisement
Rated 5 out of 5 stars

Highest standards of quality

Having worked with BlueBuoy IT for well over a year now, I can confidently say that, they always operate to the highest standards of quality with support.
Any questions/queries are promptly responded to whilst always being clear and concise.

July 8, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Kyle. Appreciate your review.

Rated 5 out of 5 stars

Nothing is ever too much for Mark

Nothing is ever too much for Mark. He will sort all our IT problems with a smile and if he cannot do it straight away, he finds the solution as soon as physically possible. Mark sources the best value hardware for our school and is a very valued member of our school community.

July 8, 2017
Unprompted review
BlueBuoy IT Support Ltd logo

Reply from BlueBuoy IT Support Ltd

Thanks Maura. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look