I will start with recent one. 25515 INR has been confiscated from my account and balance showing zero. When I am asking reasons, they all mentioning Rule 10.3 and some incorrect balance settlem... See more
Company replied
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Just a scam. Literally. I had 2.7k USD. They sent an email today: We regret to inform you that your account with BlueChip Casino has been blocked due to suspected fraudulent activity. This action... See more
Company replied
I have done verification.but still they are saying for 48 hours.at account opening their respective said, withdrawal will be instant within one hour.may be they are not human. Even pigs are better t... See more
Company replied
Company details
Written by the company
BlueChip is more than just a gaming website. It’s a space filled with vibes of fun, thrill, and reliability at the same time. We focus not only on the diverse game selection but all those things below and above — MORE perks for your convenience: handy tools, fresh tech solutions, and new casino features — MORE fun with bonuses and special offers, discounts, events, and challenges — MORE safety with high-quality data protection on dedicated servers We’re here to break down old stereotypes about online casinos and build a new healthy community of open-minded, active, and responsible gamers that take more from their pastime.
Contact info
Curaçao
- bluechip.io
1.8
Poor
208 reviews
Replied to 94% of negative reviews
Typically replies within 1 month
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Scam casino
Very big scammer bluehep casino allows easy deposit apply withdrawal when you win big reviews.When someone doesn't get the right reason, he blocks it by putting some terms of condition that no one should play in this casino.
May 26, 2023
Unprompted review
Reply from bluechip.io
Dear Sita Kumar,
We appreciate your feedback!
We sincerely apologize for any dissatisfaction or inconvenience you may have encountered during your time with us.
Furthermore, we understand that you have expressed concerns about our services, including issues with withdrawals and account closure. We want you to know that we take these matters very seriously and are committed to addressing them promptly and effectively.
We also want to assure you that we value your patronage and appreciate your loyalty as a customer. Therefore, to be able to assist you with your problem, please, contact us via email customercare@bluechip.io and indicate your player ID. This information will help us to double-check your account as well as provide you with a solution of the issue.
Hope for your understanding and cooperation.
Best regards,
BlueChip Customer Care manager
3rd grade casino who won't pay you if…
3rd grade casino who won't pay you if you win they are scamming people
May 15, 2023
Unprompted review
Reply from bluechip.io
Dear Sohil Shaikh,
Thank you for your review.
We are sorry to know that you have such a negative experience with our casino. We always aim to create an enjoyable and exciting atmosphere for all our guests, and we apologize for falling short of that goal in your case.
In order to help you with an issue you have, please, contact us via email customercare@bluechip.io and indicate your player ID as well as the details of the problem you have faced with. It will be a pleasure to assist you.
Looking forward to your reply.
Best regards,
BlueChip Customer Care manager
WORSE BETTING SITE (SCAMMERS)
I wish I can give negative star. What they do is, when you withdraw, they won't process it for you and you want you to cancel the withdrawal and use it so that they can win you back what you won. Scammers. Astropay is stated instant-10mins but my withdrawal with Astropay took 2 days and up til now is still pending. Guys let's stay off this site.
Thank you
May 21, 2023
Unprompted review
Reply from bluechip.io
Dear CANTSTOPMYSHYNE TV,
Thank you for your feedback.
We understand the importance of timely transactions and the inconvenience this delay may have caused you. Please accept our heartfelt apologies for any frustration or inconvenience this has caused.
We assure you that your funds are safe and secure with us, and we will ensure that they are promptly transferred to your designated account once the processing is completed. We greatly appreciate your patience and understanding during this time.
Nevertheless, to speed up the process for you, we kindly ask you to contact us via email customercare@bluechip.io and indicate your player ID. We will check your account and assist with solving the payout processing problem.
Looking forward to your understanding and response.
Best regards,
BlueChip Customer Care manager
Reply from bluechip.io
Dear User,
We appreciate your feedback.
To assist you with your bet issue, please, contact us via email customercare@bluechip.io and indicate both your player ID and the details of the problem you have.
We are always ready to help you.
Hope for your cooperation.
Best regards,
BlueChip Customer Care manager
Credit card scammers.
Credit card scammers.
overcharged with
"nt8-cardsupport.net-800-6"
May 18, 2023
Unprompted review
Reply from bluechip.io
Dear rauskimon,
Thank you for your review.
We are sorry if you experienced problems with payment methods on our site, but in order to help you, please, contact us via email customercare@bluechip.io and indicate your player ID as well as the details of the issue. We will be more than happy to assist you.
Looking forward to your cooperation.
Best regards,
BlueChip Customer Care manager
SCAM WEBSITE
i deposited 1600, the bonus was 3200 but i only received 2000. I contacted them they said me that it was available only for the first deposit, but it was not mentioned on the offer page while depositing, they are just scamming people, i constantly contacted them then the provided me with 2000 freebet but i need my remaining 1200 bonus too, scam website
May 13, 2023
Unprompted review
Reply from bluechip.io
Dear Rishav,
Thank you for your review.
We appreciate your feedback and understand the importance of receiving the promised benefits. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We are committed to resolving this issue promptly and ensuring your satisfaction.
In order to resolve this matter, we kindly request that you provide us with additional information about your account and the specific bonus you are referring to. This will allow us to investigate the issue further and take the necessary actions to ensure you receive the bonus you are entitled to.
You may send your player ID and name of the bonus via our email customercare@bluechip.io, so we could double-check your account and assist you with this matter.
Thank you once again for bringing this matter to our attention. Your feedback is invaluable, and we are looking forward to your cooperation.
Best regards,
BlueChip Customer Care manager
Worst casino their deposit is instant…
Worst casino their deposit is instant but when it comes to withdraw it will never happen they will make u wait wait and wait then they say we already sent ur bank blocked it.when asking for any proof they say it's confidential it's run by some scamers from andra pradesh their cust care is worst very rude and say we already sent it's not in our hands
If u want to lose money give it to any poor people don't come to this manipulated casino
U can see here not a single positive comment
May 13, 2023
Unprompted review
Reply from bluechip.io
Dear Sudesh Kundapur,
Thank you for reaching out to us regarding the delay you experienced with your withdrawal. We apologize for any inconvenience this may have caused you.
We would like to assure you that we take these matters seriously, and we are committed to resolving any issues as quickly as possible. Sad to say, but sometimes such delays may happen and not only from our side, but from the payment provider's side as well.
To help us investigate this matter further, could you please provide us with some additional details? Specifically, we would need your player ID and the date when the withdrawal was made. Additionally, any relevant details about the withdrawal such as the amount, the method used, and the destination account would be helpful. You may indicate this information via our email customercare@bluechip.io for security reasons.
Once we have this information, we will look into the matter and work to identify the cause of the delay. If necessary, we will escalate the issue to our payment team, who will take the appropriate steps to resolve the issue and ensure that your withdrawal is processed as fast as possible.
Thank you for taking the time to share your review. We value your cooperation and looking forward to a response to our email.
Best regards,
BlueChip Customer Care manager
Straight up scammy
Has a dozen methods to deposit money into, however once you want to cash out your winnings they will drag you trough endless verifications. ID, place of living, even demanding my mastercard for verification?!? Support is randomly (un)available and won't really help. Stay away!
April 17, 2023
Unprompted review
Reply from bluechip.io
Dear Ignace,
We appreciate your feedback!
We want to inform you that we understand your concerns regarding withdrawal delay, nevertheless, we also seriously take safeness of the payment transactions in our casino.
Verification is a needed step for a successful withdrawal. By verifying your account, you not only comply with our security measures, but you also protect your funds from any unauthorized access or fraudulent activities.
Thus, if you have any issues with verifying your account, please, send us your player ID via customercare@bluechip.io, so we could assist you with this matter.
Looking forward to your response and hope for further cooperation.
Best regards,
BlueChip Customer Care manager
Didn't given my 1.5 lakh
Didn't given my 1.5 lakh
After complete all verification step
No response customer hold my account no deposite no withdrawal
Very bad betting site don't go there
April 13, 2023
Unprompted review
Reply from bluechip.io
Dear pooja,
Thank you for sharing your feedback with us.
We understand that withdrawal delays can be frustrating, and we apologize for any inconvenience this may have caused you.
We would be more than happy to help you with your problem, therefore, we kindly ask you to contact us via email customercare@bluechip.io and indicate your player ID, so we could check your account and provide with a solution of the issue.
Hope for your cooperation.
Best regards,
BlueChip Customer Care manager
Withdrawal not received
I have withdrawn amount INR 3100 on April 7th night and it was approved and completed same night but still now as on today 13th April money was not credited. Customer care was saying processing everytime I ask . No response and my patience was lossed. So I fixed it was fraud. So be aware this site bluechip.io.
April 13, 2023
Unprompted review
Reply from bluechip.io
Dear Saivarun gaddam Varun,
Thank you for taking the time to leave a review about your recent experience with our casino.
We would like to assure you that we take the processing of withdrawals very seriously, and we are working diligently to resolve any delays that may arise. In some cases, however, certain withdrawals may require additional time due to factors beyond our control, such as increased transaction volume or security protocols.
Nevertheless, the issue about your withdrawal delay is forwarded to our appropriate department already and processing now. We appreciate your patience and understanding during this time, and we want to assure you that we are doing everything we can to solve this issue as quickly as possible.
If you have any specific concerns or questions regarding your withdrawal, please do not hesitate to contact our customer support team via live chat, who will be happy to assist you.
Thank you again for your feedback, and we look forward to serving you in the future.
Best regards,
BlueChip Customer Care manager
Withdraw declined and rip all my balance
At there offers section it was showing that if I deposit 1600rs . I will recieve the 3200 freebet . So, I asked first cc am I eligible and they say yes so i did that ...
I recieved 3200 freebet and and I used this on ongoing ipl match (as mentioned) and I won that . Then I place a withdraw after 2days they declined it and says error at payment provider.. so I placed again .. then they again declined and deducted all balance....
So , i contacted agent why this ?
So,they says me to wait again 3days .. i did after this they says that your bet cancelled due to some error .. (which according to me proper lie ) how this is happens .. and they can't able to help me in any way .
They deducted all my balance. Without any reason 😭😓
April 9, 2023
Unprompted review
Reply from bluechip.io
Dear Bhawna,
We appreciate your feedback!
Thank you for the detailed information provided by you in this review. We are a licensed casino and understand the importance of timely and hassle-free payment transactions, especially withdrawals.
Thus, we kindly ask you to provide us with your player ID via our email customercare@bluechip.io, so we could check your account and help you with this issue.
In addition, you may contact our support team via live chat, they are working round the clock and always ready to help you.
Looking forward to your cooperation.
Best regards,
BlueChip Customer Care manager
BLUECHIP SCAM ARTISTS
i read ure reply .and noted the points which i will highlight now.so behind rule 3.3 of duplicate acounts lies bluechips fraud deceit n criminal activities.why r u letting the client open an acount and deposit his hard earned money if u think its going to be his duplicate acount.eg i opened my ac in seconds u accepted my money my money not yours why didnt u warn me thr not to deposit n to close my acount.now u accepted my money and let be place sports bet if id lost fine u would hav let me deposit again n bet but because i bet n won n wanted my money u use 3.3 rule easily as if the clients money is yours.so to all my INDIAN FRNDS INDIANS R VERY VULNERABLE WITH THESE MFKRS SCAMSTERS N SCAM ARTIST BLUECHIP BECAUSE WHEN U GOT MONEY N WANT TO WITHDRAW THEY CAN AT THR WILL PUT 3.3 RULE OF DUPLICATE AC.I THINK WITH RULE 3.3 BLUECHIP HAS GOT THE BEST BUSINESS MODEL TO MAKE MONEY IN THE WORLD.IT DOESNT STOP THR THEY WILL LOCK URE ACOUNT N WITH IT STEAL URE MONEY I MEAN THEY DONT EVEN HAV SHAME TO RETURN THE MONEY N CLOSE ACOUNT???NOW IN THR BUSINESS MODEL THEY MAY PAY URE FIRST WITHDRAWL BUT THIS IS A TRAP TO GET URE SECOND DEPOSIT N IF U WIN N WANT TO WITHDRAW SUDDENLY ULL GET 3.3 RULE OF DUPLICATE AC N U R HELPLESS N THESE PIMPSS STEAL URE MONEY N WILL GO ON THR NEXT PREY LIKE WOLVES FOR URE MONEY N URE IINNOCENCE N TRUST THE TRUST U HAD ON THEM WITH URE MONEY WILL BE BROKEN BY THEM IN SECONDS.2 END JUST 2 POINTS.WHR IS URE SECURITY TEAM WHEN A CLIENT OPENS HIS ACOUNT N DEPOSITS MONEY????WHY URE SECURITY TEAM DOES NOT WARN OR CLOSE THE SAID DUPLICATE AC BEFORE ACCEPTING HIS HARD EARNED MONEY.IT TOOK ME 3 DAYS TO VERIFY WITH MY DOCUMENTS IN THOSE 3 DAYS U CULDNT HAV WARNED OR CLOSED MY AC???NO HOW COOL URE SECURITY TEAM VERIFIED ME AND LET ME DEPOSIT RIGHT??M I WRONG BLUECHIP ??BUT SUDDENLY AFTER DEPOSIT N WINNING FAIRLY AT URE ODDS AT WITHDRAWL THESE SAME PEOPLE IN URE SECURITY COME UP WITH 3.3 DUPLICATE RULES.HOW CONVIENT OPEN AC DEPOSIT N DEPOSIT IF U LOSE GUD DEPOSIT MORE BY FLUKE IF U WIN RULE 3.3.ALL MY INDIAN FRNDS GO ON LIVE CHAT NOW ON BLUECHIP AND ASK THEM TO SEND U ON EMAIL NOW THAT U DONT HAV A DUPLICATE AC.ONCE THEY SEND U EMAIL CONFRMING U THAT U DONT HAV A DUPLICATE AC.KEEP THAT EMAIL SO THAT IF THEY CLOSE URE AC WITH MONEY U CAN SHARE THAT EMAIL ON TRUSTPILOT N JUSTGAMBLERS.AND EVEN WITH THE EMAIL MY ADVISE KEEP MAX EXPOSURE N MONEY OF INR 1000 WITH THESE FRAUDSTERS.
April 10, 2023
Unprompted review
Reply from bluechip.io
Dear Amit,
Thank you for checking our answer and a quick reply.
We understand that it may have been upsetting to hear that your account was blocked, and your funds were confiscated due to a duplicate account. We want to assure you that this is a basic rule for all casinos, and is provided for by the license rules to ensure fairness and security for all our players.
We want to inform you that the information about creating more than one account in our casino or duplicate accounts is indicated in our Terms and Conditions, which you accepted while making an account. We highly recommend for all our players to review and familiarize themselves with our Terms and Conditions to avoid any misunderstandings and ensure a smooth gaming experience.
In addition, your account was checked by our security team when you made a withdrawal, since it is a needed step for safeness of your funds. As soon as we discovered your duplicate account, your other account was blocked and funds were confiscated.
We do apologize for any inconvenience caused by the situation, and we would like to offer our assistance in resolving the issue. Please feel free to reach out to us at customercare@bluechip.io and provide us with your player ID, so we can double-check your account and help you with any concerns you may have.
Thank you for your understanding and cooperation.
Best regards,
BlueChip Casino
It has been easy to deposit
It has been easy to deposit. But it is unfortunately impossible to verify the account. I deposited with Jeton because this site has no license in my country. At the verification section it is only possible to upload visa or Master card as deposit proof. Support is not helping. After months of waiting they still haven’t verified my account. They wanted me to loose the balance and I did. Be careful: This site rejects to accept withdraws!
April 9, 2023
Unprompted review
Reply from bluechip.io
Dear Öffentlich Anonym,
Thank you for sharing your feedback with us!
Verifying your account details, including your identity, payment information, and contact details, is a crucial step to ensure a smooth and hassle-free withdrawal process. By doing so, you not only comply with our security measures, but you also protect your funds from any unauthorized access or fraudulent activities.
As you know, we take our customers' security and privacy very seriously, and we want to ensure that every transaction you make on our platform is safe and secure. Thus, verification is a needed step before making a withdrawal.
We want to inform you that you may upload a photo/screenshot of the payment method, which you used for making deposits, instead of VISA or MasterCard option. Nonetheless, in case of any issues with verification process, you may contact our support team via live chat, they are working round the clock to be of help.
If you still did not verify your account, please, email us via customercare@bluechip.io and indicate your player ID, we will do our best to help you.
Waiting for your response.
Best regards,
BlueChip casino
2 all my Indian frnds be very very…
2 all my Indian frnds be very very carefully of this fraud cheats n scamsters.belive me they operate in india 2 cheat thr business model is fraud.i won 1 lakh inr n they locked my ac saying 3.3 terms of duplicate ac.bluechip owners r parasites waiting 2 prey on indians because we can do no legal .my inr 1 lakh they frauded .I won't leave these frauds till they pay me.so I beg my indian frnds stay far away from these cheap pimps if u value ure money.
April 10, 2023
Unprompted review
Reply from bluechip.io
Dear Amit Agarwal,
Thank you for the review of our site.
It is imperative that all business practices are conducted with integrity and honesty. Engaging in fraudulent or deceitful activities, commonly known as scams, is unacceptable and goes against the principles of ethical business behavior of BlueChip.
In our General Terms and Conditions, there is a rule 3.3 which stated that only one account per person, per household / address, per phone number / email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as “Duplicate Accounts.” You must not attempt to open a Duplicate Account, including by providing false or alternative credentials.
Moreover, due to paragraph 3.3.3 of this rule, any processed withdrawals will be reversed and will be owed back to the Company.
We are proud of our work, our brand, and no one from BlueChip management will risk our name for the sake of easy money or scam. Thus, if our security team found out that you have a duplicate account, your account was blocked and funds were confiscated according to our Terms and Conditions.
Nevertheless, in case you think your account was blocked mistakenly, please, do not hesitate to contact our support team via live chat or email customercare@bluechip.io. They will be more than happy to help you!
Once again, thank you for the feedback, it helps us to continue to improve and provide the best possible service to our customers.
Best regards,
BlueChip casino
scam website dont deposit or you will…
scam website dont deposit or you will lose your money
March 21, 2023
Unprompted review
Reply from bluechip.io
Dear roll roy,
Thank you for your feedback!
We kindly ask you to describe the issue you faced with our casino in more details, so we could help you.
In this regard, you may contact our support team via live chat icon on our site or email us to customercare@bluechip.io. Our team will be happy to help you!
In addition, we want to inform you that all casino winnings are determined by random chance and there is no way to influence them. Sometimes you may win right at the first time, yet sometimes it may take much more time to reach success.
Moreover, we use a special algorithm on our site, that checks and verifies an online casino's fairness towards its players. You may check the list of our Provably fair games in the relevant section on our site.
Nevertheless, may the fortune always be on your side!
Looking forward to your response.
Best wishes,
BlueChip casino
Bluechip casino website reviews
It took only few minutes to add the balance in bluechip casino
When you will come to take ur reward it may ask you to verify and lastly will block you with the money
They don't even reply on raising ticket
What the hell happening out there
This casino website must get banned
March 7, 2023
Unprompted review
Reply from bluechip.io
Hello Sandeep Kuntal,
Thank you for sharing your experience with us. We understand that the verification process can be frustrating, but please note that it is a standard and mandatory step to confirm your identity and ensure the safety of your funds.
We apologize for any inconvenience caused and would like to assist you in resolving this issue. Please kindly provide us with the details of your account via email at customercare@bluechip.io, so that we can assist you with the verification process.
Thank you for your understanding and we hope to have the opportunity to serve you better in the future.
Best regards,
Bluechip Casino Team
Yesterday I created my bluechip account…
Yesterday I created my bluechip account and i made a deposit of Rs 500 and by God I won 5000 in slot after few attempt of withdrawal, the withdrawal process is in pending status.. After raising a ticket after 10 hours they are saying your account is blocked due voilation of terms and conditions.. Really pethetic experience lost my Rs 5500 in fake website.
January 22, 2023
Unprompted review
Reply from bluechip.io
Hi, sir.
We’re sorry for your disappointing experience. Still, it looks like you have activated the first deposit bonus and tried to withdraw your winnings without meeting wagering requirements.
However, we’d gladly help you and learn more about your case. It would be great if you could provide us with more information about it at customercare@bluechip.io so we can re-check the issue as quickly as possible.
Respectfully,
BlueChip team
I have deposited 4610rs in bluechip…
I have deposited 4610rs in bluechip cassino and after playing and earn i requested a withdrawal of 5800rs and they blocked my id for no good reason and saying if once account is blocked we cannot unblock id
They are not even giving my deposit refund.
Please be aware of this scam casino
January 7, 2023
Unprompted review
Reply from bluechip.io
Hi, sorry for the long wait!
We’re here to help you with this disappointing issue. But, for it, we need more specified info from you. Please contact our support team directly or by email customercare@bluechip.io. We’ll do our best to resolve the issue promptly and transparently.
Sincerely,
BlueChip teem
Hlw guys i have played and withdrawn an…
Hlw guys i have played and withdrawn an amount of approx 5000 recenrtly but really got frustrated with their management until i got that amount to my bank account so what happened basically is first i placed a withdrwal request but they didnt respond and neither my money got credited to my bank account so i wrote complaint against them for making delay in processing funds to my bank account in "Ask gamblers" page and after i placed a complaint in their page i not only got credited that money to my bank account within 24 hours but also i placed another withdrawal request on same day and same got credited within 3 hours of timespan so whoever are facing issue of not getting credited of winning money in their bank accounts i hope by going through "ask gamblers"complaint page u will get your money and if that doesnt work u can write email to curacao antillephone n.v. department bcoz it is the one that issued license to bluechip casino online i cant guarantee u whether the result will be positive or negative but some action will be taken for sure and proper response email will be sent both from bliechip team and curacao license team be aware while writing to any of the organizations i mentioned above u must need to have patience and at anycase should not use foul words at any cost.hope this will solve your solution
January 3, 2023
Unprompted review
Reply from bluechip.io
Hi, sir.
We’re sorry to hear about your uncomfortable experience. As far as we can see, your issue is currently solved. However, sharing your experience is handy and helpful for our potential players, so thank you for keeping people aware.
We know about issues with the payment providers and do our best to inform about them timely and fix them as fast as possible.
If you face any payment problems in the future, please contact us in live chat or by email customercare@bluechip.io so we can help you as quickly as possible.
Sincerely,
BlueChip teem
Had to delete before even testing their service
Stumbled upon this really nice looking betting site. But, what is the purpose of having beauty when system is below par? My initial experience per se is below par.
Tried to upload funds using deposit bonus, since the payment method failed at their end the bonus too has been cancelled.
I also raised a ticket but no one cared to resolve. Hence had to close the account.
December 17, 2022
Unprompted review
Reply from bluechip.io
Hi, sir!
Sorry that you faced this problem, and thank you for sharing it. To fix the issue and improve the product for you and all the players, please, provide us with some additional info by emailing customercare@bluechip.io. We’ll check our systems to exclude this unpleasant situation from players’ experience.
Respectfully,
BlueChip team
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