We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way po... See more
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Really good appointment at Rhinefield House with William. He was charming and efficient. Results came through after 6 days and are really useful. Well worth having done. My AST blood readi... See more
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Ruth was absolutely lovely during my health exam. She was really chatty, easygoing, and instantly made me feel comfortable, which took away any nerves straight away. The whole experience felt ca... See more
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The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really smooth process
Really smooth process, Simon took me through the medical very efficiently, explaining everything, whilst not rushing it. He was really helpful, answering all my questions (and administered the least painful blood test I’ve ever experienced!). Have yet to receive my report but the process so far has been very professional.
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. We are really pleased to hear that the whole process felt smooth and that Simon looked after you so well during your medical.
It is great to know that they explained everything clearly, worked efficiently without rushing, and were able to answer all your questions. We are also delighted to hear that the blood test was the least painful you have experienced. We will be sure to pass on your kind comments, as they will be very happy to hear them.
We hope you find your report just as professional once it arrives, but if you have any questions at all, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great service
Eva was kind, polite & professional.
She always puts us at ease and answers any questions, explains all the tests and what will happen at the appointment.
March 26, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind feedback. We are really pleased to hear that Eva looked after you so well during your appointment.
It is wonderful to know that they were kind, polite and professional, and that they helped put you at ease by answering your questions and clearly explaining each part of the assessment.
We will be sure to pass on your kind comments, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I had a great experience with Eva
I had a great experience with Eva, my health assessment specialist at Bluecrest. She conducted a thorough assessment, clearly explaining each step and answering any questions. Eva's professionalism and genuine care for my well-being made the process informative and reassuring. I highly recommend her for anyone seeking a comprehensive health assessment.
March 25, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such a lovely review. We are really pleased to hear that you had such a positive experience during your assessment with Eva.
It is wonderful to know that they carried out a thorough check, explained each step clearly and took the time to answer all your questions. Your comments about their professionalism and genuine care are greatly appreciated, and we will be sure to pass your kind words on to Eva.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Avoid at all costs
I wish there was a way to score lower. Avoid this company at all costs it's basically a scam. Half of the results were unavailable because they inputted my data incorrectly. This wasn't picked up by them. I have spoken to them more times than I can count over the last two months to try to get a resolution and all you get from them is advisors who tell you over and over again they are just messengers and can't do anything. Then they offer a £30 refund from a services costing nearly £350, which they take almost a month to look at processing. I don't think any of the results they did provide are accurate, it's a waste of money and time
January 27, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us your feedback and for your time on the phone earlier today. We are actively looking in to your complaint and we look forward to discussing this with your further once any further investigation is complete.
Kind Regards
Rob
Recent assessment with Abi at Battle, East Sussex
My assessment recently took place with Abi just outside Battle, East Sussex. Booking the assessment was straightforward and the venue was very comfortable and welcoming. I found Abi to be very professional in her approach, knowledgeable, friendly and courteous and I would have no hesitation in recommending this health check to others. I’m glad that I decided to book the assessment because it picked up a dangerously high blood pressure issue which is now being investigated by my GP. I was blissfully unaware that I had a blood pressure problem because I’ve not been feeling at all unwell and hadn’t needed to visit the GP for many years. The health check was money well spent. The results came through within a few days via email, with a hard copy due to follow.
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your rating and review. It is wonderful to hear how smooth the booking process was and that you found the venue comfortable and welcoming. It is also great to know that Abi’s professional, knowledgeable, and friendly approach helped make the assessment such a positive experience for you. I will make sure your kind words are passed on to her and her manager.
Kind regards,
Rob
Health Assessment
Ruth was very professional, well informed, calming and efficient. A very impressive practitioner.
March 27, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for sharing your feedback with us. We are delighted to hear that Ruth provided such a professional, well‑informed and calming experience during your assessment.
It is wonderful to know that you found them efficient and impressive throughout your appointment. We will be sure to pass your kind comments on, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Health Assessment
I have had a health assessment via my company. I was booked in to see Eva @ VOCO Fareham. Eva could not have been more professional, kind and helpful. Eva explained each step and made me feel completely at ease. Eva is a real credit to Bluecrest.
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your delightful review. We are really pleased to hear that your company health assessment went so well and that your appointment with Eva was such a great experience.
It is wonderful to know that Eva was professional, kind and helpful throughout, and that their clear explanations helped you feel completely at ease. We truly appreciate your lovely comments, and we will be sure to pass this feedback on, as they will be very happy to hear it.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan Porter was great and very friendly
March 27, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that Dan made your appointment such a positive experience.
It is great to know that you found them so friendly and helpful throughout your visit. We will be sure to pass your kind comments on to Dan, we are sure they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Ruth was very thorough and…
Ruth was very thorough and professional, I would definitely recommend.
March 26, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely review. We are really pleased to hear that Ruth was so thorough and professional during your assessment.
It is wonderful to know that you had such a positive experience, and we truly appreciate your recommendation. We will be sure to pass your kind comments on to Ruth.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Kirsty Sharp was superb
Kirsty Sharp was superb. Friendly, calming, provide great advice and I never even felt the needle going into my vein!
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind feedback. We are really pleased to hear that Kirsty provided such a superb experience during your assessment.
It is wonderful to know that you found them friendly, calming and full of great advice, and that the blood draw was so comfortable you barely felt it. We will be sure to pass on your kind words, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Very good
Rea was great - very friendly and knowledgeable. Made the whole thing a complete breeze.
March 26, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. We are really pleased to hear that Rea made your appointment such a positive one.
It is great to know that you found them friendly, knowledgeable and that they helped make the whole process feel effortless. We will be sure to pass on your kind comments, as they will be very glad to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Superb service at local locations
Superb service at local locations, I always trust Bluecrest for my annual health MOT
March 25, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. We are really pleased to hear that you received superb service and that our local locations continue to work well for your annual health assessment.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Ruth was great
Ruth was great, professional and approachable. Ruth made blood letting a pleasurable experience😀
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review.
We are really pleased to hear that Ruth made your appointment such a positive experience. It is wonderful to know that you found them professional, approachable and that they helped make the blood draw as pleasant and comfortable as possible. We will be sure to pass on your kind comments, as they will be very glad to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Another great experience
Another great experience, always appreciate the reassurance some of these tests can give.
Eva was very knowledgeable, made sure I was aware what was being tested and mentioned any other tests that could be of interest.
In and out nice and quick.
March 25, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely experience. We are really pleased to hear that you had another great experience and that the tests continue to provide helpful reassurance.
It is wonderful to know that Eva was knowledgeable, kept you fully informed about each test and highlighted any additional options that may be of interest. We are also glad to hear that the appointment was quick and smooth from start to finish.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Excellent Annual Check-Up Experience
I had my annual check-up through Vitality and found the experience very informative and thorough. Eva was polite, explained each stage clearly, and made the whole process easy to understand. I would highly recommend this service.
March 3, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. We are really pleased to hear that your annual Vitality check‑up was informative and thorough.
It is wonderful to know that Eva explained each stage clearly, was polite throughout, and helped make the process easy to understand. We will be sure to pass on your kind comments, as they will be very happy to hear them.
Thank you also for recommending the service.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I had a health assessment with Bluecrest wellness
I had a health assessment with Bluecrestwellness on 3January 2026. I paid for an extra test at £109. I was told the machine had not taken the payment and was asked to telephone their offices to pay over the phone. This I did within a matter of minutes, before I left the building.
When checking my credit card statement I noticed the payment of 109 had gone through twice. Therefore, I telephoned Bluecrestwellness and asked them to refund the extra payment to my card. They said they wanted to see evidence of the payment having gone through twice and wanted confirmation of the final four numbers of my credit card. Again, I emailed this to them within a matter of minutes.
In the following weeks I had to chase several times and each time the response was that they have passed it over to their accounts department and that they could not find any trace of either of my two payments. I was again asked to send my credit card last four numbers and a screenshot of the two payments having gone through.
A few weeks later I was told that the person who responded to me was sorry for the delay as they had been on holiday. This was no excuse as I had already dealt with at least four of their agents during January and February.
Twice I set a deadline for them to return the overpayment to my credit card account. Twice it was ignored. I therefore referred the matter to my credit card company who are dealing with it now on my behalf.
January 3, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback about your experience.
I’m genuinely sorry to hear that your journey with our service did not meet your, or our, expectations. I hope the swift actions taken today have demonstrated our commitment to putting things right and supporting you as best we can.
Thank you for using Bluecrest, and I hope, regardless of the issues you have experienced, that the health insights you’ve gained from your results have been helpful since your assessment, and that our recent efforts have begun to restore your confidence in our service.
Kind regards,
Ben
My blood test went smoothly and…
My blood test went smoothly and efficiently, and I highly recommend this to anyone, especially those that are health conscious and want to know their markers.
Thank you to Eva at VOCO in Fareham, you did a fantastic job and made me feel at ease. Highly recommended.
March 25, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such a lovely review. We are really pleased to hear that your health assessment went so smoothly and efficiently, and that you would recommend the service to others who want to better understand their health.
It is wonderful to know that Eva at the VOCO in Fareham helped you feel at ease and provided such a fantastic experience. We will make sure your kind feedback is passed on, as they will be very happy to hear it.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Having booked a day off work for my…
Having booked a day off work for my health assessment blood test , I get a email 3 hours before my appointment saying cancelled and another date 5 days later , not even a courtesy phone call .
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to speak with me today. We are very sorry for your recent experience, as this is not the standard we aim to deliver at Bluecrest.
We understand that your assessment was unfortunately rescheduled at short notice due to employee sickness. When situations like this occur, we always try to notify customers as quickly as possible. We send an email immediately so the information reaches you without delay, followed by phone calls to provide further explanation. In this case, it appears you received our email promptly, but our Customer Service team were unable to reach you by phone before you contacted us. Although this is sometimes unavoidable, we recognise the inconvenience it caused and the impact it had on your experience.
Please accept the gesture of goodwill we discussed during our call as a token of our appreciation for your loyalty as a long-standing customer and as an apology for the disruption caused.
If you have any questions or need any further support, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The Spa Hotel / Dan Porter
I attended an appointment today at The Spa Hotel in Tunbridge Wells and saw Dan Porter. He was really great; he put me at ease straight away and explained things very clearly. I would definitely go back again.
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your kind review. We are really pleased to hear that your appointment at The Spa Hotel in Tunbridge Wells went so well.
It is wonderful to know that Dan Porter helped you feel at ease straight away and explained everything clearly throughout your assessment. We will be sure to pass on your kind comments, as they will be very glad to hear them.
We are delighted that you would return again in the future. If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan Porter was friendly and…
Dan Porter was friendly and professional. Many thanks.
March 24, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your delightful feedback. We are really pleased to hear that Dan provided such a friendly and professional experience during your assessment. We will be sure to pass on your kind words.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
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