Blue Gecko Property Group Reviews 27

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

NEVER RENT FROM BLUE GECKO Absolutely shocking company to deal with literally....stuck a notice of abandonment on my door saying i wasn't paying rent,then sent fear mongering letters all based on f... See more

Company replied

Rated 5 out of 5 stars

It’s my 3rd time using Blue Gecko Property Management. Claire was extremely helpful throughout entire process. She was very responsive, and always willing to help. Any issues are dealt with quickly... See more

Company replied

Rated 5 out of 5 stars

Claire and Amanda are such amazing Estate Agents. Very responsive and polite. They make our lives so much easier. Very dependable on when it comes to asking questions. Couldn't be any more happier wit... See more

Company replied

Rated 1 out of 5 stars

I rented a commercial property. Everything seemed OK for a while then electricity bills were generated by the company which was bavk dated and more than the rent was costing. No proof given to me etc... See more

Company replied

Company details

  1. Property Management Company

Written by the company

Welcome to our page! We handle a diverse range of properties, including commercial, residential and HMO'S. With our small, reliable team, we prioritise the interests of our Tenants above all else. Join us for a relaxed and professional service.


Contact info

3.5

Average

TrustScore 3.5 out of 5

27 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company like the plague.

Avoid this company like the plague.

I approached William with an idea to create a dating site for spiritual people. I paid £5,000 upfront and agreed to £200 per month in hosting fees, with the understanding that I would pay more further down the line. From the very beginning, my experience working with William was awful.

William expected me to be available 24/7. If I wasn’t, he would demand my time. On one occasion, he kept me on the phone until 2am while working on the backend of my site. If I wasn’t available when he wanted, he would keep me on the phone for hours the next day and even said it was “punishment” for not being available.

Any time I made a suggestion for my website, William dismissed it or told me my ideas were “crap.” Every bit of text I wrote for my website, he called “rubbish.” He didn’t understand or even try to understand the spiritual aspect of my business. Whenever I tried to explain, he would accuse me of trying to convert him.

After editing content, he would completely change my words to what he wanted. None of my original voice was used. He even asked me to write 25 blogs, which I did, only to later say he wouldn’t use them and would get AI to generate content instead.

Whenever I asked for changes, he would become difficult, sometimes saying he didn’t want to work with me anymore, and I would end up being put on the phone with a colleague to calm things down. In the end, William did what he wanted with the site. It didn’t feel like my website at all.

He also took control of my social media accounts, saying I would ruin my business if I handled advertising myself. He insisted he would manage everything. However, in the last three months, he produced nothing. Even when I created content, he wouldn’t use it.

When the website was finished, it was done entirely to his design, not mine, and he didn’t even check if I was happy with the changes. I was never given admin access, as he said I would “ruin the code.” At that point, my website, my ideas, and my words were no longer mine.

He would also pretend to be fixing the website to justify the £200 monthly fee. On top of everything, he became verbally abusive, calling me offensive names multiple times and reducing me to tears. He said this behaviour was normal and even admitted he had fallen out with most of his clients.

After realising he had taken complete control of my business—my ideas, my content, and my ability to advertise—I decided to leave. I gave 30 days’ notice. His reaction was aggressive. He accused me of stealing from a single parent and demanded £20,000 to release my website, even though this was never in the contract.

Despite the notice period, he shut my website down immediately. He refused to put up a holding page, refused to give me my domain name, and withheld access to my clients. He breached multiple parts of the contract and told me I would get nothing.

As a result, I have had to walk away with nothing—no website, no refund, no access to my work—after spending over £7,000. He even told me to take him to court, knowing I couldn’t afford it.

William has effectively taken my idea, my website, and my business. I have proof of everything stated here.

Avoid this company unless you want to risk losing your money, your work, and your business.

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Claire and Amanda are such amazing…

Claire and Amanda are such amazing Estate Agents. Very responsive and polite. They make our lives so much easier. Very dependable on when it comes to asking questions. Couldn't be any more happier with. Best estate agents I've ever been in contact!!!

April 23, 2025
Unprompted review
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Reply from Blue Gecko Property Group

Hi Sazz, Thank you so much for your kind words. We're delighted to hear that Claire and Amanda provided you with such excellent service and made your experience memorable. We genuinely appreciate you support, and if you need anything in the future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Helpful

It’s my 3rd time using Blue Gecko Property Management. Claire was extremely helpful throughout entire process. She was very responsive, and always willing to help.
Any issues are dealt with quickly and efficiently, and they really make the whole process smooth and stress free . Highly recommend their services.

April 4, 2025
Unprompted review
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Reply from Blue Gecko Property Group

Thank you so much for your kind words! We're thrilled to hear that Claire provided you with excellent service and that your experiences with us have been smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Professional

I've recently started a new commercial contract and couldn't be happier with how this has been handled. Very fast, no chasing up and done like a pro.

February 6, 2025
Unprompted review
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Reply from Blue Gecko Property Group

Dear Naomi,

Thank you so much for taking the time to leave a review on Trustpilot! We're absolutely delighted to hear that our service has met your expectations and that you're happy with the handling of your new commercial contract.

We wish you all the best with your forever growing venture and hope it continues to thrive. If there's anything we can do to support you in the future, please don't hesitate to reach out - we're always here to help.

Thank you again for your kind words and for choosing to work with us!

Best regards,
The Blue Gecko Team

Rated 5 out of 5 stars

I rent a small storage unit

I rent a small storage unit from
Blue Gecko I had some issues with my unit which when I reported the problem they went above and beyond to try and fix the problems but unfortunately to no avail. I was then offered another unit in a different location and up to now 3 months in all I can say is that’s it’s perfect. I have mainly only dealt with Amanda and all I can say is that she has been very helpful throughout. I would recommend these guys to anyone looking for a commercial unit.

December 2, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Dear Chris,

Thank you so much for taking the time to share your experience with us! We truly appreciate your feedback and are thrilled to hear that Amanda was able to assist you effectively throughout the process.

We strive to provide the best service possible, and while we’re sorry for the initial issues with your storage unit, we’re glad to know that your new unit is meeting your needs perfectly. Your recommendation means a lot to us and is the highest compliment we can receive.

If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here to help!

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Rated 5 out of 5 stars

Renting house

I live in propertys by blue gecko group for about 8 years the managers and other staff are very helpful if I had any problems it was sorted quickly over the years my experience with this company very good 👍

November 10, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hello Jason, thank you for your kind review and if you ever need us again in the future then please do not hesitate to get in touch.

Rated 5 out of 5 stars

Positive experience

I had a great experience renting with this company. Any issues were sorted out very quickly and communication was excellent. Wouldn’t hesitate to recommend!

July 1, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hi Holly, thank you very much for your positive review, should you ever need us in the future then please do not hesitate to contact us.

Rated 5 out of 5 stars

If I ever move back to town il be sure…

If I ever move back to town il be sure to use Blue Gecko again for the 3rd time. Smooth sailing throughout. Whenever I had issues they were promptly sorted out. Speedy and kind customer service.

October 10, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hello Kat, thank you for your positive review, and yes, should you need us for a 3rd time we would happily accommodate you.

Rated 5 out of 5 stars

Great Experience

I had a nice experience during the period of my tenancy.
The staff were really responsive and helpful when it was needed.
Overall good service.

October 1, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hi Frances,

Thank you for your kind words and positive review. It's always good to hear that our team made your stay with us a pleasant one.
If you ever need any help in the future please reach out to us and we will be more than happy to help!

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Rated 5 out of 5 stars

Fantastic management and we were well…

Fantastic management and we were well looked after. We ended our company let agreement after 2 years and can’t fault a thing with the service that was provided. Always at hand to help, great communication and genuinely nice people. Highly recommend based on our experience.

October 1, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hi Ash, thank you for you lovely review, it was a pleasure to work with you, should you need us in the future then please reach out.

Rated 5 out of 5 stars

2nd time now using this company always…

2nd time now using this company always amazing service always more then happy to help easily approachable any problems example maintenance always sorted streyt away no hassle. Both property’s iv had have been to a amazing standard.

November 15, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hello Chris,

Thank you so much for your kind words! We're thrilled to hear that you’ve had another positive experience with us. It's great to know that our team was able to help with any issues and maintain high standards for both properties you’ve rented. We’re grateful for your continued trust in our services, and we look forward to carry on working with you.

If you ever need anything, don’t hesitate to reach out!

Rated 1 out of 5 stars

Worst experience of my life


Highly reccomend this company if you love arguing on a daily basis and want to get yourself into a 2-year lease on a damp and humid room. The landlord was aware of these issues , but failed to mention them before I signed. I ended up spending two months and £3,000 of my own money (while on maternity leave) renovating the room. A month after moving in, my clients began complaining about their lashes falling out, and my own eczema flared up and noticed I was having difficulty catching my breath. I discovered that the room’s humidity level was 88%, which affected the lash glue and was the cause of my health problems.
When I brought this up with the landlord, I was basically told, “tough luck—you’re in a 2-year lease.” After months of back-and-forth with rude, unhelpful, obnoxious women in the office , the landlord eventually offered two options: pay the first year’s rent upfront (£1,200) to terminate the lease or keep paying monthly until they found a new tenant, which could take 2 months or 20 months who knows🤷🏽‍♀️. This was despite the fact that the room was clearly not fit for purpose, and none of these issues were disclosed before I signed the contract. I had no choice but to move out just 6 weeks after moving in, yet I still had to keep paying rent on a space I couldn’t use. It was clear the landlord and his staff had no concern for the wellbeing of their tenants as when environmental health had came round to check the building out he refused to do the repairs as they was too expensive. There weren’t just me that was experiencing problems in this building Infact most of the tenants had similar issues so to be made out a liar and be told there weren’t anything wrong with my room was pretty ironic. There has been lots of tears, worry and stress caused over this but you live and you learn (some people clearly don’t have a conscience)
Anyway fast forward 4 months and I am finally out and getting my business back on track, something else they weren’t arsed about ruining!
I’m posting this as a warning to others.. the buildings are cheap but because they are in an awful condition and save your self dealing with these horrendous people.
I could go on all day but I won’t bore you all with the ins and outs…. Over all nasty money grabbing arse holes

October 24, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Thank you for your feedback. We're sorry to hear about the challenges you faced during your time with us. We take all tenant concerns seriously, and we acted swiftly to address the situation when you brought it to our attention.

We advertised the property immediately from when you said you wanted releasing early from your contract and received an application within two weeks. During this time, no damp or humidity issues were evident in the unit, and the council also confirmed there were no concerns with the room. Additionally, when we visited for viewings, we noticed that you were still using the space for work.

Since then, the new tenant has moved in and has expressed no issues, indicating that the room is suitable for use. We understand how stressful these situations can be, and we genuinely regret that this didn't work out for you. Our priority remains to provide comfortable working spaces for our tenants, and we appreciate your feedback as it helps us ensure we continually improve.

We wish you all the best in your future endeavors. If you would like to discuss this further, please feel free to get in touch directly.

Rated 1 out of 5 stars

I rented a commercial property

I rented a commercial property. Everything seemed OK for a while then electricity bills were generated by the company which was bavk dated and more than the rent was costing. No proof given to me etc etc. I was forced to close a successful business. Still going through solicitors now and local MP. Do not use this company

March 31, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Dear Catherine,

We are truly sorry to hear about your experience and the issues you've raised regarding your electricity bills. We always aim to be transparent with our tenants, and we regret any confusion or frustration this situation has caused.

We take your concerns seriously and we are investigating this matter further. Please feel free to contact us directly to discuss the situation in more detail, as we are committed to resolving any outstanding issues.

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Rated 5 out of 5 stars

Absolutely Fantastic

Fantastic overall management by the team. Just ended my tenancy and everything through out from the initial stage of renting; stay and leaving was smooth and professional. Claire and Amanda are wonderful on what they do always open to help in need. Thanks for everything.

August 2, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Hi Bijay

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's always great to know that the process from start to finish was smooth and professional for you.

We’ll be sure to pass along your praise to Claire and Amanda – they’ll be delighted to hear how much you appreciated their help. It was a pleasure having you as a tenant, and we’re grateful for your trust in us.

If you ever need assistance in the future, don’t hesitate to reach out. Best of luck with everything, and thank you again for your wonderful feedback!

Rated 1 out of 5 stars

Time Wasters & Liars.

Went to enter into my 3rd lease for a commercial premises with Jones Metcalf, (previous lease ended over 3 years ago, and I vacated their premises and left it in a better condition than when I moved in).. I decided I wanted to get a new unit with them for my new business. The new lease was signed and agreed, deposit paid and keys handed over.

Then, the day before I was about to start moving all my equipment into the premises, Shirley decided to make an absolute fabrication that the previous premises I had with them, I had ‘heavies’ chasing me for money and they knocked her over to find me after I left. Which she was able to provide no proof of, then cancelled my new lease immediately and barred me from site.

You’d think such a distressing situation like that would have ended up in a police investigation, or even a call to myself, but no, it took Shirley 3 years to tell me this, and she only just decides to tell me about it now, and cancelled the lease I’ve just signed up for.

Wasted hundreds of pounds buying equipment for that unit which I’m now out of pocket for.

Shirley then proceeded to text me continuously, even though she was specifically told not to, breaching GDPR and harassment laws.

Wouldn’t bother with them. Time wasters and liars.

May 31, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Dear Finley

Thank you for sharing your feedback. We deeply regret to hear about your experience, and we sincerely apologize for the distress this situation has caused you.

We always strive to maintain a high level of professionalism and transparency in our dealings with clients. We understand that you have concerns regarding the cancellation of your lease, and we want to assure you that we take matters like these seriously. We will thoroughly review the situation and investigate the details of your case to better understand what led to the decision made by Shirley.

Regarding your comments about communication, we apologise for any inconvenience caused by the text messages you received. This is certainly not the experience we aim to provide, and we will ensure that our communication practices align with GDPR guidelines moving forward.

We value our relationship with all our tenants and strive to offer the best service possible. If you would like to discuss this further or provide additional details, please feel free to contact us directly.

Once again, we regret any frustration caused and appreciate your feedback as it helps us improve.

Rated 5 out of 5 stars

Deposit refunded quickly

Deposit refunded quickly. The few issues encountered with property maintenance were resolved quickly. Staff always helpful

February 1, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Thank you for your kind feedback! We're delighted to hear that your deposit was refunded promptly and that any property maintenance issues were resolved quickly. Our team always aims to be helpful and efficient. We appreciate your support and stars.

Rated 5 out of 5 stars

Fantastic team

Fantastic team! Always communicate very well and do what they say they're going to do. Highly recommend their properties, done to a very high standard, maintenance carried out efficiently and always deaing with issues when they occur.

February 2, 2024
Unprompted review
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Reply from Blue Gecko Property Group

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and properties. We take great pride in our commitment to excellent communication and maintaining our properties to the highest standard. Your recommendation means a lot to us. Thank you for choosing us, and we look forward to continuing to exceed your expectations!

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Rated 5 out of 5 stars

Rented a flat with Blue Gecko

Rented a flat with Blue Gecko, all of the staff were very professional. If I ever had an issue they would send experienced people to my flat to help very quickly. (They once sent me a gas engineer and the only problem was that I didn't know how work the heating 😂) when I moved out there was no issue with the deposit at all. Would reccomend this company!

February 6, 2023
Unprompted review
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Reply from Blue Gecko Property Group

Thank you so much for your kind words! We're thrilled to hear about your positive experience renting with us. Our team works hard to provide professional service and address any issues promptly. It was our pleasure to ensure your comfort by sending an experienced contractor. We're glad the process went smoothly, and we appreciate your recommendation. Thank you for choosing our company!.

Rated 1 out of 5 stars

Would not recommend!

Would not recommend!
Went to view unit months ago back in February that was in the process of being built. Had credit check and passed as I said I would definitely be taking the unit, when it would be ready which was meant to be ready in march originally.

I believe this wasn’t ever even planned to be available and that it was a scam to allow the owner of the building to use the equity in the promise of rentals to allow them to borrow more money.  I was informed off one of the site workers that rental guarantees were required to enable them to borrow more money.
Wasted months and kept chasing the company up with emails and calls when only just finding out by having to email again and being informed recently of a change of plans and that the unit is no longer available. Without any help of getting another unit in the building. If I’d have had knowledge earlier that it wouldn’t have been available I would have been looking for other places to rent, where in the end it’s costing me more money because I have vehicles on the road that I have to pay for and work that needs carrying out which could have all been sorted out in the unit.

February 15, 2023
Unprompted review
Blue Gecko Property Group logo

Reply from Blue Gecko Property Group

I am sorry the units took longer than was originally anticipated, our aim was never to mislead anyone.

Rated 1 out of 5 stars

NEVER RENT FROM BLUE GECKO

NEVER RENT FROM BLUE GECKO
Absolutely shocking company to deal with
literally....stuck a notice of abandonment on my door saying i wasn't paying rent,then sent fear mongering letters all based on false allegation,turns out i was paying...now ive moved all most impossible to get my bond back....1/10

May 2, 2023
Unprompted review
Blue Gecko Property Group logo

Reply from Blue Gecko Property Group

We understand there were concerns, but we placed a notice of abandonment due to rent non-payment as you carried on paying your old Landlord the rent. We made efforts to recover rent and used the deposit to restore the property. We regret any inconvenience caused and remain committed to fair resolutions.

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