Blue Light Card Reviews 

Difficulties setting up an account, so much so that I gave up and cancelled it, but helped out by Naomi through the process.
I'll try again at another time with the hope it works out.

It is so easy to use and you can get good discounts it's nice to know at least some companies acknowledge what we have given for others

I needed to change some personal details on my account and found Victoria in Customer Services to be very helpful. My problem was solved quickly and efficiently.

I work for the NHS and often use my Blue Light Card for online purchases. I have also used it for savings on holidays.
It's great to be able to get something back.
If you're entitled to a Blue Light Card, it's definitely worth having.

The amount of discount through the card is excellent and covers a lot of shopping & purchases categories and brands .The only thing that needs improvement is how to use the discount (customer journey) as it gets a bit complicated with some brands .I would prefer that all discounts are through generating QR code through the Blue Light app and use directly it at different points of sales without the need to be linked to providers apps.

I applied repeatedly over a number of weeks, but due to having retired and downsized our home I had no evidence of my Army Nursing or Education Provider careers throughout the past 56 years. Thierry from Blue Light never gave up on me and finally I sent copies of my Army Nurse training plus various certificates proving I was qualified as an Educator and spent most of my working career as a freelance teacher of the teachers. An A5 copy of my army nurse training was accepted thankfully, as I very much doubt the Ministry of Defence or my Local Education Department or Leisure Centres would be willing to search for pay evidence from 40-50 years ago. I accepted pay-outs rather than pensions from both of these employers, as I needed the cash at the time - being a stay at home mother in between both these careers.

I had an issue with my email address and when I contacted Blue light team they resolved the issue very quickly and kept me informed on progress.
Great customer service

Some very good discounts, especially for restaurants. My local swimming pool gives me half price swim, which makes it so much more affordable with the blue light card. I have benefited well from having the blue light card.

Such a good card to have. So many discounts and offers available.

Professional staff (Paulina) quick response. Good deals thank you. KM

Great service dealt with my query within 2 days

Had a problem with my account so emailed BLC support. Grace was an absolute star she sorted my problem within minutes. Because of Grace's brilliant expertise and knowledge I have saved £130 on a break away. Grace's you have been fantastic (and deserve a pay rise!!! ) thank you so very much. Xx 😊

A great asset that pays for itself many times over so highly recommended, however, I have experienced difficulties when attempting to purchase an item or service when advised to proceed to a third party website where the discount will be applied at the checkout, this rarely works

Awful experience! Bought a gym shark gift card for a present a the app only allowed me to purchase a set amount at a time so first payment was ok second just wouldn’t go through! They then blocked me for trying twice.. it’s been 2 weeks numerous emails to support and all I get back is change your email and try again.. worst experience ever!!! Not even worth the hassle

After some difficulties with setting the card up, Gurmel resolved all the issues and was extremely helpful. Looking forward to using the card.

Had problems renewing membership on the app. The app is buggy and seems to crash a lot on my Samsung phone (and I do have the latest model!). However, contacted BLC help team and had an email exchange with "Tom". He responded very quickly to my emails, resolved every issue with speed and was very understanding with good advice. 5/5 for Tom - Excellent service from him. But will only give 4/5 stars overall because the app needs work.

Thanks to Lola for being super helpful in organising a replacement blue light card after my original one did not arrive. Thanks!

The service I received was excellent They resolved my issues promptly and effortlessly Cannot recommend them enough

I was having trouble logging in to my account.I had no idea what was wrong. One e mail and after a few very clear and simple steps they had me back in to my account and back saving.
Very efficient and helpful.