Passed us to Ellwood law who have been very good and quick to respond with early stages of good communication. Managed to find a few car finances on our behalf, fingers crossed for a good result.
Company replied
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See what reviewers are saying
The first agent l spoke to on Monday morning, when l called to report the accident, in my view is top class agent. He demonstrated ability to listen and was more concerned about my well-being rathe... See more
Coming on for nearly 2 years since starting claim ,service has been terrible referral to chase monro and send email asking for update no reply phone does not get answered,phone blue panda and just to... See more
Company replied
I had an excellent experience with Blue Panda. They helped me recover money I never knew I was entitled to. The people I spoke to were friendly, professional, and always kept me informed along the way... See more
Company replied
Company details
Written by the company
Through over 10 years experience in Financial Mis-selling claims, we aim to take the hassle and stress out of claiming compensation. With over 150,000 clients assisted to date, we can investigate and pursue claims on a wide variety of financial products.
Contact info
792 Wilmslow Road, M20 6UG, Manchester, United Kingdom
- 0161 914 5620
- info@bluepandafinance.co.uk
- bluepandafinance.co.uk
4.0
Great
820 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick and easy and keeping me informed
It very easy to fill once I've send it, it got back to me a next few days and keep informing me of what going on.
June 26, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Nichola,
We are thrilled to see you 5* review. Thank you for your kind words!
Blue Panda Finance
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I've heard nothing since March for my…
I've heard nothing since March for my claim.
Emailed, heard nothing back. May contact FCA.
June 30, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Hannah,
Thank you for your review.
We regularly update our clients by email. Please ensure to check your spam/junk folders.
We can't locate you on our system based on the information provided, however please call us on 0161 914 5620 and we'll more than happily give you a live update on your case.
We look forward to hearing from you.
Thank you,
Blue Panda Finance
Very hopeful and explained everything
Very hopeful and explained everything
June 19, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Linda,
We're thrilled to see your 5* review. We really appreciate your kind and honest words!
Thank you,
Blue Panda Finance
Excellent service and very thorough
Excellent service and very thorough, keeping me fully informed at all stages. Highly recommended- thanks.
June 20, 2025
Unprompted review
Reply from Blue Panda Finance
Hi David,
Thank you very much for your 5* review. We're glad to hear that you've been kept well informed throughout our process, and we really appreciate the recommendation.
Blue Panda Finance
Seems to be good so far very prompt…
Seems to be good so far very prompt reply’s
June 25, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Jean,
We're thrilled with your 5* review. We do strive to give the best of services to our clients.
Blue Panda Finance
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Reply from Blue Panda Finance
Hi Rachael,
Thank you so much for your 5* review. It's always nice that we've kept you well informed, and met your expectations.
Blue Panda Finance
Blue Panda finance
Great service, updated constantly regards to claim details. Can't fault them
June 4, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Mr Farley,
We're thrilled to see your 5* review. We really appreciate your kind and honest words!
Thank you,
Blue Panda Finance
Satisfied
I found the process from start to finish very professional and the consultants were polite and helpful throughout, thanks for your help
June 25, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Austin,
Thank you for your 5* review. We're glad to know that our team have met your expectations!
Blue Panda Finance
Girl I spoke with was very helpful and…
Girl I spoke with was very helpful and friendly said they would check all information and I didn’t need to provide and car details as the would do all that
June 24, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Tricia,
We really appreciate the 5* review. We're so happy to hear that our advisor was very helpful and friendly. Our process is as hassle-free as anybody would want it to be, and we're glad to have met your expectations!
Blue Panda Finance
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Although it has taken a lot of time to…
Although it has taken a lot of time to get to this position, due to the ongoing court cases ,Blue panda has kept me informed of the situation.
January 1, 2025
Unprompted review
Reply from Blue Panda Finance
Hi George,
Thank you for your review. Your patience is always appreciated. Thank you for sticking by and trusting the process!
Blue Panda Finance
Prompt and clear communication
Prompt and clear communication. Regular updates and kept informed at each stage of the process.
June 24, 2025
Unprompted review
Reply from Blue Panda Finance
Hi David,
Thank you so much for your 5* review. We're happy to hear that you have been kept well informed.
Blue Panda Finance
The communication has been excellent
The communication has been excellent. Any questions I have had have been answered swiftly and with great customer service. I would recommend this business.
June 24, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Lindsay,
Thank you so much for your 5* review. We're happy to hear that you have been kept well informed. We really appreciate the recommendation.
Blue Panda Finance
Very helpful service and customer…
Very helpful service and customer support. I would recommend this company to anyone!
June 24, 2025
Unprompted review
Reply from Blue Panda Finance
HI Rocky,
We're thrilled to see your 5* review. Thank you very much for your kind words, and the recommendation!
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Car finance
Very good kept in touch at all times would highly recommend
June 23, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Susan,
Thank you so much for your 5* review. It's always nice to hear that we've kept you informed all the way and we really do appreciated the recommendation.
Blue Panda Finance
Reply from Blue Panda Finance
Hi Anne,
Thank you for your review. We're glad to hear that we've efficient!
Blue Panda Finance
Very happy with the service and…
Very happy with the service and professionalism all through
June 23, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Andy,
Thank you so much for your 5* review! We're glad to hear we've met your expectations.
Blue Panda Finance
Brilliant from start to finish would…
Brilliant from start to finish would definitely recommend
May 15, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Stephen,
We're thrilled to see your 5* review, and we really do appreciate the recommendation.
Blue Panda Finance
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As far as l can see you have not…
As far as l can see you have not pursued anything with Ford with regards to the loan???
June 23, 2025
Unprompted review
Very easy to deal with
Very easy to deal with, very informative and took the hassle out of the process so far
June 23, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Kelly,
Thank you so much for your 5* review. We're glad to hear that we were easy to deal with.
Blue Panda Finance
I submitted my car finance claim back…
I submitted my car finance claim back in January 2025. All seemed to be going well, they would regularly update me. Then I received a text message saying my car finance compensation claim is ready to sign and click on the link to continue the claim. I also continually got text to say we have passed your claim on to our partner consultation claims. When I clicked on the link it takes me to blue pandas website to start the whole process again. I spoke to consultation claims and they said their fees are up to 36%. I complained and I was told this is the standard fee across the board, which it isn’t. It’s 30% max. I also have an email from one of their ‘sales men’ saying it’s from 15-30%. This whole process has been a complete waste of time. Save yourself from the cowboy company and go directly to the FCA where you can submit it for free and keep 100% of any claim.
Update *
I have the email stating 15-30% with no VAT which I sent you.
Again- you sent me a link saying your claim is ready- click here to sign. It takes me to a link on your website asking if I’ve had finance in the last X years - the exact same questions I had at the beginning. All the details which you already have, which is just a waste of my time.
June 20, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Bethany,
Thank you for your review.
Once again, the industry standard fee set out by the Financial Conduct Authority (FCA) is between 15-30% + VAT which equates to 18-36% inclusive of the VAT which was explained to you on a phone. If any company is following the FCA's guidelines then these will be the fees presented to their clients
We apologise once again what was stated in the email and we extend our apologies further in making you feel as though you were starting the whole process again, but this isn't the case.
The link we send, asks for your details again in order to populate the Letter of Authority for you to be able sign our partner's paperwork there and then, this was for the continuation of your claim.
We wish you luck on your claim.
Thank you,
Blue Panda Finance
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