Passed us to Ellwood law who have been very good and quick to respond with early stages of good communication. Managed to find a few car finances on our behalf, fingers crossed for a good result.
Company replied
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See what reviewers are saying
The first agent l spoke to on Monday morning, when l called to report the accident, in my view is top class agent. He demonstrated ability to listen and was more concerned about my well-being rathe... See more
Coming on for nearly 2 years since starting claim ,service has been terrible referral to chase monro and send email asking for update no reply phone does not get answered,phone blue panda and just to... See more
Company replied
I had an excellent experience with Blue Panda. They helped me recover money I never knew I was entitled to. The people I spoke to were friendly, professional, and always kept me informed along the way... See more
Company replied
Company details
Written by the company
Through over 10 years experience in Financial Mis-selling claims, we aim to take the hassle and stress out of claiming compensation. With over 150,000 clients assisted to date, we can investigate and pursue claims on a wide variety of financial products.
Contact info
792 Wilmslow Road, M20 6UG, Manchester, United Kingdom
- 0161 914 5620
- info@bluepandafinance.co.uk
- bluepandafinance.co.uk
4.0
Great
820 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great free service provided by these…
Great free service provided by these guys. Fantastic 👍🏼😁
February 3, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Paul,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you had such a positive journey with Blue Panda Finance!
Our team works hard to ensure that the process is as simple and stress-free as possible, so it’s wonderful to know that you found our service friendly, professional, and effective. Your recommendation means the world to us and inspires us to keep delivering the best possible support to our customers.
Kind Regards,
Blue Panda Finance
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Reply from Blue Panda Finance
Hi Eden,
We are thrilled to see you have left us a 5* review. We hope we help you in the future with the use of our services!
Many thanks,
Blue Panda Finance
An excellent service timely and…
An excellent service timely and thorough. Staff very friendly
January 30, 2025
Unprompted review
Reply from Blue Panda Finance
Hi John,
We're thrilled to see you have left us a 5* review. We really appreciate your kind words and we hope to help you again in the future.
Many thanks,
Blue Panda Finance
Excellent friendly helpful polite
Excellent friendly helpful polite
Each time I called or I was contacted I received the best customer service ever they was very knowledgeable and went through everything with me not once did I feel confused
I was not pressured into doing anything I wasn’t sure about at all..Thankyou so much for all your help 10/10 👏🏻👏🏻👏🏻
February 3, 2025
Unprompted review
Reply from Blue Panda Finance
HI Mandy,
We're overly thrilled to see your kind words and for leaving us a 5* review!
Our team works hard to ensure that the process is as simple and stress-free as possible, so it’s wonderful to know that you found our service friendly, professional, and effective. Your recommendation means the world to us and inspires us to keep delivering the best possible support to our customers.
Many thanks,
Blue Panda Finance
This firm has given me great service…
This firm has given me great service very professional frendly staff and always at the end of the phone if you have any questions would highly recommend.
February 3, 2025
Unprompted review
Reply from Blue Panda Finance
Hello Sian,
Thank you so much for the 5* review and for your kind words. We’re thrilled to hear that you had such a positive journey with Blue Panda Finance!
Our team works hard to ensure that the process is as simple and stress-free as possible, so it’s wonderful to know that you found our service friendly, professional, and effective. Your recommendation means the world to us and inspires us to keep delivering the best possible support to our customers.
Kind Regards,
Blue Panda Finance
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Very good service would truly recommend…
Very good service would truly recommend and it’s all for free
January 29, 2025
Unprompted review
Reply from Blue Panda Finance
Hi William,
We're thrilled to see you have left us a 5* review. We really appreciate your kind words and for recommending our free service!
Many thanks,
Blue Panda Finance
Great service
February 3, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Lisa,
We're thrilled to see you have left us a 5* review. We really appreciate your kind words.
Many thanks,
Blue Panda Finance
Just straight forward really polite and…
Just straight forward really polite and patient staff and very professional
January 30, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Matt,
We're thrilled to see you have left us a 5* review. We really appreciate your kind words and we hope to help you again in the future.
Many thanks,
Blue Panda Finance
I applied nearly 12 months ago and not…
I applied nearly 12 months ago and not heard anything have rung no answer have emails no reply
January 30, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Sue,
We’re truly sorry to hear about your experience, and we sincerely appreciate you bringing your concerns to our attention.
As you may be aware from the recent news articles and reports, the Financial Conduct Authority is conducting an in-depth investigation into widespread practices in the UK car finance market dating back to 2007. This has led to some high-profile, successful court rulings in the Court of Appeal.
Due to the FCA's ongoing investigation, there is currently an extended pause on car finance complaint processing. The FCA plans to conclude its review and provide further updates by May 2025. Further information regarding this matter can be found on the FCA’s website.
We regularly update our clients via email, provided your contact details haven’t changed. Please check your spam or junk folders to ensure our communications haven’t been missed.
If you need further clarification regarding the FCA's investigation or a breakdown of the pause, we kindly ask you to email us at info@bluepandafinance.co.uk with your full details. Unfortunately, we cannot locate your case with the limited information provided here.
Alternatively, if you’d prefer to speak directly with a member of our team, please don’t hesitate to call us on 0161 914 5620.
Please rest assured that we remain committed to resolving this matter promptly and improving your experience with us moving forward.
We look forward to assisting you further.
Thank you,
Blue Panda Finance
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Completely free and exceptional st
I can't believe this is a completey free service. The standard has been exceptional from start to finish, I have been well informed throughout my application and was assigned a representative to help support my claim for my car finance. Thank you Blue Panda I'll definitely be using again if needed.
January 23, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Hayley,
We are thrilled to see you have left us a 5* review. We hope we help you in the future with the use of our services!
Many thanks,
Blue Panda Finance
Overall the service offered/rendered…
Overall the service offered/rendered was beneficent and resolute. The timeline to achieve the purpose was somewhat prolonged; however, this may have been due to ineluctable issues.
January 27, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Sam,
We really appreciate your kind words and thank you once again for being patient with us!
Many thanks,
Blue Panda Finance
I recommend to everyone very helpful…
I recommend to everyone very helpful and friendly and very good service I am very happy Customer thank you to blue panda finance
January 25, 2025
Unprompted review
Reply from Blue Panda Finance
Hi,
We're thrilled to see you have left us a 5* review. We really appreciate your recommendation.
Many thanks,
Blue Panda Finance
Car Finance Claim
Really easy and pleasant to deal with. Everything straight forward.
January 24, 2025
Unprompted review
Reply from Blue Panda Finance
Hello Brian,
We’re glad to hear that you found value in our free service and that we could assist in checking for potential claims.
Kind Regards,
Blue Panda Finance
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Very professional and keep you informed
Very professional and keep you informed
January 25, 2025
Unprompted review
Reply from Blue Panda Finance
HI Stephen,
Your satisfaction is our top priority, and we're always striving to exceed expectations. Thank you for taking the time to share your positive feedback!
Many Thanks,
Blue Panda Finance
Nice and simple
Nice and simple, straightforward, speedy, what more do you need?
January 20, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Nathan,
We're thrilled to see you have left us a 5* review. Thank you for your kind words!
Many thanks,
Blue Panda Finance
Car clam
Thay look at my claim and was very quick to respond to my email keep me informed all the way
January 25, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Tod,
We're absolutely thrilled to read your 5-star review on Trustpilot! It means the world to us to know that you had such a positive experience with our company.
Many Thanks,
Blue Panda Finance
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Brilliant fantastic company sorted it out…
Brilliant company sorted it out straight away 5 star defo reconnend
January 22, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Joe,
We're thrilled to see you have left us a 5* review. We really appreciate your kind words and we hope to help you again in the future.
Many thanks,
Blue Panda Finance
The company are dealing with my PCP…
The company are dealing with my PCP claims and have been professional in there service I just hope that this will lead to refunds going forward
January 23, 2025
Unprompted review
Reply from Blue Panda Finance
Hi Peter,
We really appreciate your kind words and we hope to help you again in the future. Thank you for using our services!
Many thanks,
Blue Panda Finance
A year later and still nothing
A year later and still nothing. All emails have stopped. Never given a ID number either or pin!!!
Tried calling which know one picks up...after 7 minutes waiting they cut the phone call!!
Really bad lack of communication, no follow ups....!!
Absolutely awful this blue panda!!!
Have emailed but still no managers had the decency to call....
Am currently still in line for someone to pick up the phone...
Will await your terrible replies to this comment....as seen throughout the reviews!!!
Ohhh and again, they've hung up lol 5th time .....
STAY CLEAR OF THIS AWFUL COMPANY!!!!
MAYBE THE MANAGER CAN ACTUALLY CALL MYSELF...
March 11, 2024
Unprompted review
Reply from Blue Panda Finance
We’re truly sorry to hear about the experience you’ve had, and we sincerely appreciate you bringing your concerns to our attention.
To assist you as quickly and effectively as possible, we kindly ask you to email us at info@bluepandafinance.co.uk with your full details. Unfortunately, we are unable to locate your case with the information supplied. Alternatively, if you prefer to speak directly with a member of our team, please don’t hesitate to call us on 0161 914 5620.
Please rest assured that we are committed to resolving this matter promptly and ensuring a better experience for you moving forward.
We look forward to hearing from you soon.
Kind regards,
Blue Panda Finance
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