I had some troubles with US customs, and the team at bluepower helped me everytime, for almost 2 month they were very communicative and always reply and offer me support in the process. I really ap... See more
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Buyer beware . Bought 2 Bigway bicycles. Both had defective motors in rear wheels . Owner kept insisting noise was from mud flaps even after his own workers admitted it was defective motors. Hor... See more
Purchased the touch screen unit for my aging volvo v70, the delivery took a little while but to be expected with parts for older cars, the product its self is fantastic! And the support from bluepower... See more
Poor contact with the company. I ordered a part 6 weeks ago; my CC was charged immediately, but there's been no update on when the product will be delivered. I reached out several times for an update... See more
4.1
Great
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 1 week
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Very happy with the easy navigation of…
Very happy with the easy navigation of the website and how quickly the delivery arrived.
October 31, 2024
Unprompted review
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Their services was smooth and fast and…
Their services was smooth and fast and the product i received was in a very perfect shape i love this services
October 29, 2024
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Great product
Great product, excellent customer service, fast delivery.
November 6, 2024
Unprompted review
Very fast delivery
Very fast delivery, they sent next day. Very good quality. I highly recommend it.was a perfect experience
November 1, 2024
Unprompted review
Love the unit
Love the unit. And the company's support responds very quickly.
November 14, 2024
Unprompted review
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Buyer beware .
Buyer beware .
Bought 2 Bigway bicycles.
Both had defective motors in rear wheels .
Owner kept insisting noise was from mud flaps even after his own workers admitted it was defective motors.
Horrible customer service .
Had to fight to get a return then still didn’t get full return. BEWARE
July 17, 2024
Unprompted review
I recently used Blue Power for the…
I recently used Blue Power for the mounting, installation, and packaging of my electric bicycle, and I am extremely impressed. Their team was professional and efficient, ensuring my bike was perfectly assembled and ready to go. The customer service was outstanding—quick, responsive, and very helpful. My bike arrived well-packaged and in excellent condition. I highly recommend Blue Power for their top-notch service and swift, friendly support.
May 29, 2024
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problem with the pedal assist of the…
problem with the pedal assist of the bike. within 4 days they send us an New sensor to the Netherlands. very good service. thnkss
June 19, 2023
Unprompted review
The service was fast and I received a…
The service was fast and I received a reply instantly to all my email requests. Bicycle works great!
April 18, 2020
Unprompted review
Do not use these guys!
Would most definately not recommend this company! Package is not taken care of and comes broken! Choose the vendor instead, faster delivery and packaging can only be better than these guys’ poor packaging! Other than that, you will wait two-three months more than originally informed, and no communication is possible. The vendor, however, provides additional information, so would recommend choosing the vendor directly instead! These guys end up costing more and it takes five times more for your package to even be sent.
March 18, 2019
Unprompted review
Good customer service and fast delivery
The item came in less than the 7 promised days.
I had some problems when installing the head unit i had bought but the customer service guided me through the installation and i got working in the end.
So 5 stars, everything was perfect!
November 10, 2018
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Disappointed.
Placed my order, told me it was a matter of 3 or 4 days, in the end it took 1 month (after sending many emails). The item was Chinese crap, a waste of time. Asked for a refund, shipped the item back. Took 2 weeks to get my money back. Very disappointing experience.
September 28, 2018
Unprompted review
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