Blueprint Income Reviews 

93
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is our 4th annuity contract we did with Blue Print Income. Everything is always as stated on their site and the customer service is outstanding. The application process is very easy and simple. R... See more

Rated 1 out of 5 stars

Contacted Blueprint 2x in past week. My other institution mailed Fidelity Select a check on 7/21/2026. My application is still pending the night of 8/6. The rate lock expires 8/7. The excuse I receive... See more

Rated 5 out of 5 stars

I would highly recommend Blueprint Income. Their website is easy to understand and excellent to compare rates from different companies. It only took 7 days from when I first looked at their website un... See more

Rated 5 out of 5 stars

My name is Sean Rosen. Every time I call and speak to Jason or Corey, they are always great to speak to. Always nice yet professional. I never feel pressured or rushed. They are fast as well. I will a... See more

Company details

  1. #22 of 45 best companies in Investment Service
  2. #120 of 173 best companies in Alternative Financial Service
  3. #185 of 250 best companies in Non-Bank Financial Service

Written by the company

Annuities are complicated. But they don't have to be. Blueprint Income offers a curated selection of the top 30 insurance companies, giving you the power to compare annuities in one place. In addition to our online experience, we have a team of annuity experts here to answer questions, process paperwork, and help you feel confident in your decision-making. Blueprint Income is a subsidiary of MassMutual. Our firm joined the organization in February 2021 because our companies share a purpose: to help people secure their future and protect the ones they love. We do this by offering innovative retirement income solutions through a simplified, digital, and customer-centric user experience. As an autonomous company, Blueprint seeks to offer the best annuity products on the market to help our clients achieve financial security.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.5

All reviews

(93)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied Customer

Great at answering customer questions about different aspects of annuities. Responsive in the annuity processing cycle. I've got more than a handful of products with Blueprint and have been generally satisfied.

July 25, 2024
Rated 5 out of 5 stars

Easier than going through independent agents

Easy to fill out and submit applications.
Wide variety of insurance companies and products to choose from.
Funding is also easier compared to traditional method via independent agents.
This is my 3rd MYGA I opened through Blueprint Income and I am happy with the process.

July 7, 2024
Rated 4 out of 5 stars

Patrick saves the day

Thanks to Patrick I was able to complete the application online. I was stuck on the beneficiary section because it asked questions that didn’t provide for choosing a charity to benefit. Your website lists Americo as offering 6 & 7 year fixed rate annuities to an 87 year old male when they only offer a 5 year term.

July 3, 2024
Rated 5 out of 5 stars

Competent advisors

Competent advisors. No pressure. emphasis on what is good for me. Wide selection of possibilities. Good help in getting application accomplished. Solid follow up.

May 16, 2024
Rated 5 out of 5 stars

Bravo Blueprint Income and Sarah Novak!!!

Application process was very easy and super quick. The approval and funding was extremely fast. Case Manager Sarah Novak kept the communication lines open and instantly alerted me that the application was completed and funded. I couldn't be happier with the process from start to finish. Thank you Sarah!!!

May 2, 2024
Rated 5 out of 5 stars

Hi Jason

Hi Jason, I wanted to thank you again and here’s my chance for your “very appreciated” help with our 1099r issue this week.

April 11, 2024
Rated 5 out of 5 stars

Easy to use . Great support.

Observing technology improvements to make the automated solution to make annuity applications smoother

March 7, 2024
Blueprint Income logo

Reply from Blueprint Income

Thank you for acknowledging our efforts to improve the annuity application process through technology. At Blueprint Income, we're dedicated to providing a smooth and efficient experience for our customers. Your feedback is greatly appreciated and motivates us to keep innovating. If you have any suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Rated 5 out of 5 stars

Second Blueprint / EquiTrust MYGA

Opened my second Blueprint / EquiTrust MYGA and things went very well. I was able to get the application started using information from my previous application and was able to open the new account in just a few weeks.

March 7, 2024
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Reply from Blueprint Income

We're thrilled to hear about your positive experience with opening your second MYGA through Blueprint Income! It's great to know that leveraging information from your previous application streamlined the process, making it quick and efficient to set up your new account. Our goal is to ensure a smooth and hassle-free experience for our clients, and your feedback is a testament to our efforts. Thank you for trusting us with your financial goals again. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out. Here's to your continued financial success with Blueprint Income!

Rated 5 out of 5 stars

Fast and efficient handling of my…

Fast and efficient handling of my requirements

March 12, 2024
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Reply from Blueprint Income

We're delighted to hear about your fast and efficient experience with us! At Blueprint Income, we strive to make every interaction as seamless and effective as possible, focusing on meeting your requirements with precision and speed. Your feedback is incredibly valuable to us, as it reaffirms our commitment to excellence. Thank you for choosing our services. Should you need any further assistance or have additional feedback, we're always here to help. We look forward to serving you again!

Rated 5 out of 5 stars

Quick, efficient, accurate process.

Blueprint Income made the process from evaluating annuities to completing the actual annuity agreement as seamless as possible. It took very little time and was tailored to my specific state’s requirements. I received, reviewed, and signed all documents electronically. If support is needed, they reply very quickly.

March 7, 2024
Rated 1 out of 5 stars

Started great but now, the honeymoon is over

When I first started business with this company, things were great. I still like the ability they enable that I can research multiple ideas of annuities I am considering. But the issue of the web site accurately reflecting the status of my account is still as bad as it was even though I did point this out.
But things are different now. When I pointed out I had not received the policy for an annuity I have with a company they represent their attitude was poor and defensive. I still have not received the policy and I am in the process of going to my state insurance board for help. The funny thing, all the company needs to do to deliver the policy is send me a link. They say they sent a link and they acknowledge I did not use the link previously. I asked for another link over two weeks ago and still no link to download my policy.

March 7, 2024
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Reply from Blueprint Income

Thank you for sharing your concerns, and we apologize for the frustrations you’ve encountered. It’s important to us that our clients feel supported and satisfied throughout their experience, and we regret that we have not lived up to this expectation recently. We are actively working to enhance our website’s accuracy and responsiveness to ensure it reflects the latest status of your account. Regarding the issue with your policy document, we were happy to work with the carrier to escalate the issue and have a new link sent to you and to learn that you were able to access your policy. Please accept our apologies for the inconvenience, and thank you for your patience as we resolve these issues. We value your business and are committed to restoring your confidence in our services.

Rated 1 out of 5 stars

I bought 2 jumbo annuities thru these…

I bought 2 jumbo annuities thru these guys…the lack of follow up and attention to details is appalling…whenever you call “operators are busy…leave a message”…i trued to find out the status of one of the actual annuity policies (policy issued 12/22) which i should have received already i was told “we’ll let you know when it gets here”…when i asked them to follow up directly with company vs just hoping for the best, pissed them off…nobody to file a complaint with at company…asked one operator about speaking to a manager about poor service “…I am a manager and director of this company…” What?? If you’re looking for at least “basic level of service and attention to details”…THIS IS NOT YOUR COMPANY…I can’t tell you if these guys are working out of some strip shopping center/warehouse…but they sure act like it

January 27, 2023
Unprompted review
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Reply from Blueprint Income

Thank you for taking the time to share your feedback. We are deeply sorry to read about your experience and regret any frustration caused. Exceptional customer service is the foundation of our business, and it is clear from your comments that we did not meet those standards in your case.
We understand the importance of timely and accurate information regarding annuity policies, and we apologize for any delays and communication issues you encountered. It is never our intention to make our clients feel undervalued or ignored.
We taken your feedback seriously and have reviewed our service protocols to ensure that a situation like this does not recur. We are committed to providing our clients with the high level of service they expect and deserve.

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