Blue Property Management Reviews 

85
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were let down by their experience overall. Many customers express significant dissatisfaction with the company's service, frequently citing poor communication, unfulfilled promises, and incomplete maintenance work. A major concern for people is the pricing, with many feeling that costs are very high and have increased dramatically without justification or a corresponding improvement in service quality. Reviewers often feel they are paying for services that are not delivered, leading to a strong sense of poor value for money. However, some people mentioned positive interactions with specific staff members who were polite, professional, and responsive, providing helpful and efficient assistance.

What people talk about most

Service

Consumers find service to be negative, with many reporting that the company charges very high prices that are... See more

Price

Customers express significant dissatisfaction with pricing, citing frequent and unjustified increases that... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers expressing dissatisfaction with the quality... See more

Value for money

Reviewers highlight negative aspects of value for money, consistently expressing dissatisfaction with what... See more

Customer service

People report negative experiences with customer service, citing slow communication, unresolved problems, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honestly, no matter how desperate you are to find a property, avoid these guys at all cost. I cannot stress this enough Few things: - Their response times are atrocious when you need something.... See more

Company replied

Rated 1 out of 5 stars

1 star is the lowest option that’s why they get it. To say they are bad is an understatement. Book appointments for you, without checking your available at 2pm on a Wednesday (people have jobs) then c... See more

Rated 1 out of 5 stars

As I saw previously someone else bought from Keepmoat homes, the same as us, & Blue Property came with it. Over the years I have questioned their income & expenditure. I'm not an accountant but the fi... See more

Rated 1 out of 5 stars

Blue Property Management manage the building in which I rent my flat. I am disabled, and the lift has been out of order for almost a month. Despite requests for updates, they are not forthcoming with... See more


Company details

Information provided by various external sources

Managing agents for new and existing developments.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(85)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute scammers

They don’t do anything and then try charge ridiculous amounts.
Last year electric for car park street lights was £120 and now they’re saying it’s £963 for the year. What a joke! Scammers

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

To be avoided

This company charge £50 for any delay in payment, rather than the usual reminder.
They charge £744 bi-annually for Property management then add a 'balancing charge' of any works that they know has to be done.
It took from 2018 until 2022 to get our block made secure, to stop junkies and drunks using the corridors and stairs for drinking. No apology, no refund for not carrying out what they are paid for.
The junkies are back, the 'security doors' useless and Blue 'don't have money' to buy security doors.
Originally, their Trust Pilot Reviews were exclusively 1 star; now, strangely, the Reviews have gone.
Change of name?
And the property is still a club house for undesirables.

June 3, 2022
Unprompted review

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