Blue Residential Reviews 

I was able to use Blue Residential for lettings and sales so for this review I will split my comments into two categories as I dealt with very different people and of course the process is very different.

LETTINGS

I decided to rent my flat and from the get go I felt I had chosen the correct estate agent. My first contact at the estate agent was with Dan, who went through the contract in thorough detail which put me at ease as this was the first time I had rented a property. You could tell that Dan had pride in his work and made sure he got the right photos to be able to market my property effectively.

Dan also rented out a flat to my brother and likewise my brother also felt at ease and found Blue really easy and efficient to use.

For day to day running I mainly dealt with Carol and Sheryl who both were so helpful and made my life so much easier.

When there were repair works they got it sorted quickly and the quality of their recommended plumbers (etc) were of a very high standard and the prices were very competitive.

I was impressed at the speed they were able to find a new tenant and the process of getting them in as soon as possible. All payments went through smoothly and all inspections were done thoroughly. They exceeded my expectations in this area.

After a couple of years of renting I decided to sell the property...

SALES

I sincerer thank Jane for all the work and advice she gave me during the whole process of selling my flat. Similarly to renting this was my first time selling my home and she helped me understand the process at every stage. She was honest with me throughout the process especially with pricing and when it was right to potentially drop the price.

She regularly kept me updated and in fact I felt she went above and beyond with getting the sale to go through as quick as possible. I felt she always had my best interest at heart.

The best thing about Blue Residential is absolutely the team. They are just a great bunch of people. They are cheery, polite and really care about you. They are positive, optimistic and passionate in everything they do and actually will miss talking to them

If you haven't gathered already, I highly recommend Blue and would use them again in a heart beat.

I have worked with Blue Residential now for about ten years. Dan, Carol and the rest of the team are always very friendly, professional and dependable. They continue to ensure the right type of long term tenants are found for my property. They have been particularly helpful in introducing local trades who have assisted with my ongoing maintenance of the property. It is for this reason I continue to use Blue Residential and strongly recommend them to any Landlords in the area.

Efficient and Friendly Service

We recently Sold our house and purchased our new one with Blue Residential
We received great service and were kept informed of progress at every step of the journey

Have recently sold a property through Blue Residential and I can only speak highly of the whole operation. Previously to the selling of my property, I had used there Landlord rental service for the past 12 years. The knowledge of the local property market for selling and rental is superb.
Property values from the team are accurate and achievable to the market conditions.
I can only thank Cheryl, Jane and the rest of the team at Blue for a great service over the past years and I would highly recommend them to anyone wishing to sell or rent their property in the area.
Greg Marshall

As we live away Blue handled everything prior to letting of our property. Dan kept us fully advised and we could not have wanted for anything better. Once ready the property was let within 5 days.

Carol and the team at Blue residential have been excellent from start to finish. I would highly recommend then as a letting agent. A very good reliable friendly service.

Which is hard to find these days. Would definitely use them again.

Blue sold our house for us and I would definitely recommend them. You get a personalised service and don't feel like one of many. I was impressed by their expertise and enthusiasm and they worked hard to get our sale through. This included monitoring the whole chain and chivvying things along. They kept us calm when the inevitable problems of house moving turned up and sorted them out efficiently. On one occasion, one of their team came straight round to our house when we had a drain problem and sorted the whole thing out, arranging a visit from their handyman and arranging a drain repair company. They did more than just sell the house they took lots of strain off us. The staff members are a pleasure to deal with and are knowledgeable and communicative. I would say they definitly earned their commission.

Right start to finish we had excellent service easy to get hold of all questions answered throughly when they promised to Ringback they did

Fab service
Well done
Thank you

Dan has been brilliant from the start. He is very professional and he was very clear about everything i needed to be aware off. I will continue to stay in touch with Dan for any issues if any going foward. I would recoment Blue Residental and the team that are at Guiseley. Thankyou so much for your help.

I cannot fault this estate agents. Absolute brilliant customer service and always kept us in the loop.
We did not actually use this estate agents to sell our house- we used Manning Stainton and a Law firm recommended by MS - they were both 3 star at best and we never got timely updates from as to what was happening during the sale.
We were buying from a lovely couple who were selling the house through Blue, and even though we were not Blues customer, Jane and Cheryl in the Guiseley branch always kept me up to date and informed and were happy to call round other members of the chain (when it should be solicitors doing this). They even told me the exchange had gone through 1 and half hours before our solicitor could be bothered to call - which saved me £150 in extra time to the removal company if I had waited on the solicitor.
They are very people friendly and we even took their advise on a mortgage advsior and got a mortgage sorted quicker than we could do ourselves.
We felt very taken care of by Blue, and like I said, they were not our estate agents. (Manning Stainton felt like we were a number in a huge book)
If we ever sell our new house, we would use Blue without a second thought.
Thank you to Jane, Cheryl and Dan for a fantastic (non)customer journey

Blue made renting our first property which would usually be a stressful experience so care free and efficient. The staff are all lovely and personable which is what really makes this business special.

Extremely efficient, professional honest and friendly team .
The full management package worth every penny! I would recommend it.

Blue is the first agency we’ve trusted to manage our property as well as finding us a tenant. So far, Dan has provided friendly, efficient and reassuring service. Queries have been quickly responded to, and he’s readily offered helpful advice. We get the sense that Blue has a degree of integrity that seems rare around the property market!

Nothing negative to say about the people at Blue. Attentive and efficient. Would highly recommend to those looking to let a property.

Professional and Caring from start to finish.

I have used Blue Residential to rent out my property and they have done an excellent job. They are knowledgeable, professional and very efficient. The telephone is always answered quickly, which is very important for potential tenants. I cannot recommend highly enough.

I was a tenant with Blue Residential for over a year and they couldn't have been nicer to deal with. From managing the paperwork at the beginning of my lease to handing over the keys when I left, the service I received was flawless. They made the process of renting a property easy and transparent. The staff are friendly and extremely capable. I would definitely recommend this estate agency to anybody looking to rent a property in the Guiseley/Yeadon area.

I’ve worked with Blue for many years, the team are always helpful, professional and very patient to achieve an excellent customer experience.

From the beginning the staff at blue were friendly and helpful. Making the whole process of renting my first property easy.

Blue Residential were great from the beginning they came out an explained their process and took some great pictures of the property. With a quick turn around and have also answered any queries.