Bluesky Cosmetics Reviews 

266
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

They heavily promoted the HEMA free nail system . I went all in and bought it . Only once I’d applied it and got the burning feeling did I decided to read all the bottles despite them assurin... See more

Rated 5 out of 5 stars

It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... See more

Rated 5 out of 5 stars

I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... See more

Rated 5 out of 5 stars

Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... See more

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Company details

  1. Cosmetics Industry

Information provided by various external sources

The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

266 reviews

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4.4

All reviews

(266)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

1000% recommend

Ive been buying from Bluesky since lockdown and cannot fault their products or customer service. 100% recommend and extremely helpful in rectifying a mistake I made today.

October 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Happy Customer

I am a regular customer of Bluesky Gel varnishes and with my recent purchase there was a problem with delivery - not their fault. I contacted Bluesky and their response was immediate. Within a few days the problem was sorted and I had delivery within the week. Very happy customer.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I emailed the customer service team at Bluesky and received a response from Katy and had my order sent out all within an hour! Fantastic service and the products I've been ordering for years are always great quality.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Seriously the best company!

I’ve been using Bluesky for a very long time. Beautiful colours, easy to use, lovely coverage and last well.
I emailed them a few years ago to ask about there numbers (they changed them but colour was still the same) and they replied straight away.
I’ve just done an order and stupidly ordered a couple of the same colours I already have! Emailed them asking if I return them would they do a swap, again the quickest reply and they said yes! What a company!

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

I received a mystery box

I received a mystery box, brilliant items great value ,had a small issue so emailed in and it was resolved in less then 24 hours ! Great customer service and great products. Will continue to use for many years !

October 4, 2023
Unprompted review
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Rated 1 out of 5 stars

This nail gel is the worst product I…

This nail gel is the worst product I have ever bought online and I would like a full refund to purchase another brand
It smells ghastly and the smell lingers on which makes me nauseous, the colour is nothing like what’s advertised and it isn’t a gel polish.
This company is supplying rubbish and they should not be trading

September 19, 2023
Rated 5 out of 5 stars

Great

I’ve been using your products for a while now and absolutely love them. They stay very well and the colours are vibrant and beautiful.

September 11, 2023
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Rated 5 out of 5 stars

Incredible service

Incredible service! I chose the wrong colour so I contacted the cst team and within 24 hours someone came back to me and allowed me to swap the colour for something suitable! I have always used Bluesky products, the gel is far superior to other brands and stays shiny for a long time. Thank you Bluesky :)

August 1, 2023
Unprompted review
Rated 3 out of 5 stars

Tough delivery outside of UK

The fact that the goods in the order were sent as a letter instead of parcel brought some confusion for the delivery process because it was not possible to track the delivery. In addition, I had to fill a tax clearance and wait in uncertainty if it goes through finally.
As for the goods, nail polish is a bit too watery, primer couldn't hold couple of nails for several days, but cuticle oil is quite nice.

July 9, 2023
Rated 5 out of 5 stars

I've never had any problems with blue…

I've never had any problems with blue sky products what so ever i use their gel polish on all my clients , i have had clients that have had it last up to 9 weeks other than nail grown very pleased & would most definitely recommend

July 9, 2023
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Rated 5 out of 5 stars

Bluesky get it right

I have found that Bluesky always have great gel colours that last well. Recently after an error with an automated name and address, Katy at the Customer Service team was excellent. I made contact by email on a Sunday morning and by the afternoon my order was being resent. I would definitely recommend Bluesky - not only for the great range of products but also because they want to get it right for their customers.

July 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

Have ordered from Bluesky for years, great products and quick delivery. This time I ordered the builder gel for the first time - bit nervous to try it , but was easy to use and very effective. Slight issue with the colour I'd ordered, but customer services sorted it quickly and easily. Great company to buy from

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling customer service / great polish

Edit:I called royal mail this morning, they confirm Bluesky have printed the label for my order 8 days ago, but not posted it off yet. I have still not heard from bluesky. (2nd Edit: bluesky contacted me after I left this review and said what Royal Mail had told me was incorrect. Either way...12 says on and I still await delivery. Bluesky have said if the delivery does not arrive within 14 days they will issue a full refund. Shame they send out their orders by 2nd class. Our orders are more important to us customers...so 1st class would be much better with an option for paying for next day maybe?)
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We love the range....however the 1 star is for customer service. Ordered 23 colours to upgrade our range. So big order. Ordered over a week ago and still not arrived. Did get a reply at first but only apologising not offering any help. Been emailing for last 3 days begging for a call or help but I'm being totally ignored. There is no number on their website. So what do I do?....cancel payment with credit card? Have clients booked for function next week.They could dispatch repeat order and if 1st order turns up I could return it. But staff at Bluesky ignoring me so this is only place left for me to ask them to pleeaassseee help.

July 15, 2023
Unprompted review
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Rated 4 out of 5 stars

Good Quality Products, waiting on a membership with solid exclusive colours.

I love their products and my nails always look amazing. Ordered something during the weekend and received it on Wednesday which was good. Only bad thing is they seem to constantly do shimmer after shimmer colour and I had to stop the monthly subscription which is a shame because I love the surprise concept of the thing. I subscribed for 8 months and only 1 of the months didn't I received a shimmer colour. I was absolutely craving for solids. When I made them the suggestion I got a response in instagram "you can never have enough shimmering ". 1 star for listening to your consumer. The Good review is because I can still buy solid colours independently and they are good quality.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer care

Excellent customer care. Always very quick to dispatch orders, and recently contacted customer services with regards to a promotional discount - and Katy was super efficient and helpful in resolving my questions.

July 12, 2023
Unprompted review

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