BlueStacks Reviews 639

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were let down by their experience overall. Many customers found the application to be extremely slow, constantly lagging, and frequently freezing, making it almost impossible to play games or use other features. The program often crashed, sometimes requiring a full computer reboot, and reviewers reported issues with apps not working or the built-in store failing to load. Furthermore, many users expressed frustration with the abundance of ads, which frequently interrupted gameplay, failed to load properly, or even caused the application to crash. The uninstallation process was also criticized for being difficult and leaving residual files. However, some people were satisfied with the application, finding it easy to install and effective for running specific media apps or playing certain games without issues.

What people talk about most

Application

People report negative experiences with the app, citing frequent crashes, freezing, and low FPS, even on... See more

User experience

Users describe negative interactions with user experience, frequently reporting that the application crashes,... See more

Product

Reviewers highlight negative aspects of the product, with many describing it as ruined and needing to be... See more

Marketing

Customers consistently note negative experiences with marketing, frequently complaining about an overwhelming... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They absolutely ruined the program. It is extremely predatory, everytime you want to do a purchase through the emulator they try to force you to do purchases through their system. Now they made it so... See more

Rated 1 out of 5 stars

FRAUD ALERT!!! When I found a sketchy looking charge on my online banking attached to Google Play, I discovered six different models of phones that are not mine attached to my Google account. Google s... See more

Company replied

Rated 1 out of 5 stars

Literally nothing on this emulator platform works. No Android instance I tried, no game I installed... even their built-in store/app browser either refused to load or crashed constantly. The ONE app t... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

BlueStacks by now.gg, Inc. is the World’s #1 App Player for PC and Mac. It enables gamers to play thousands of mobile games on PCs or Macs. Gamers can download and play mobile games locally, or play in their browser instantly with HD quality, without worrying about the specifications of their PC or the time & space required to download the game. BlueStacks App Player is built for gamers and offers superior performance and precise game controls using a keyboard, mouse and gamepad. It also has an integrated gaming wallet for gamers to get offers, rewards and tokens for playing on the BlueStacks platform. BlueStacks is lightning fast, with up to 50% faster setup time and consumes up to 50% less RAM usage than other platforms. It offers a massive game library of over 2 million games and is trusted by over 500 million gamers worldwide.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

639 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I play brawl stars on a 1000$ pc and my…

I play brawl stars on a 1000$ pc and my game crashed insanely,beacause the game is good only for mobiles.I wanted to write this review beacause I want to say that your platform is like a BBC,and I wanted to report this shit problem.The game is smooth sometimes but sometis is shit.I want to delete this aplication because is trash,and my game can t even load sometimes.I want to see if you can fix the problem,and that s it.Goodbye,and I want the problem to fix one day.

October 28, 2024
Unprompted review
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Rated 1 out of 5 stars

I gave it 1 star because I have to

I gave it 1 star because I have to, otherwise it would be no stars at all. I came to find this is the worst game app ever made. It keeps freezing and crashing every few minutes each time I try to send a message or do anything else

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

RE: What a 'HEADACHE'....

Utterly ridiculous, it's gone from not been able to log in via my Google Account, to then logging in but game play is glitchy and not responsive on a brand new 2024 Macbook Pro M3 and if that was not all last few days can't even log-in saying it can't find instance and then looping 5mins to notify me of this again.

I would just say avoid, i'm sure there are other things to be stressed out about than adding this into your life.

October 14, 2024
Unprompted review
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Rated 1 out of 5 stars

No excuses

No excuses, Bluestacks simply stopped loading both games I had installed, contacted support, complete and utter waste of my time, no help, dont care and the most annoying is that I lost over a year's progress on both games!!!!
Tried to re install, still doesn't work.
Bluestacks sort yourselves out !!!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

No idea why folk are moaning so much

No idea why folk are moaning so much, works perfect, the ads are only when it loads up which is fine, installing games is quick and easy through the playstore....setting it up is easy as well....multi instance manager is great if you want other accounts or have family members who want to have theres set up also.....all in all its great....people moaning about some of the stuff i have read i have no idea what they on about....yes some games do not play well but thats life....its like a real life emulator....not every game will run....so just enjoy it for what it is....keep up the good work.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Dissapointed

Honestly, when i tried installing toca boca it worked but it took me 114 taps to pres the up button it kept me waiting for 30 mins not impressed

September 22, 2024
Unprompted review
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Rated 1 out of 5 stars

What Is App Centre

First off what is App Centre? If you're going to send me to PlayStore, why not just give me Playstore.

August 14, 2024
Unprompted review
Rated 2 out of 5 stars

I MIGHT DOWLOAD ANOTHER EMULATOR

When ever I try to play gacha life 2 I can only do a little bit of stuff before it just randomly closes and all my progress is gone.

This is always annoying and I have to start all over again

sometimes when I play Duck Duck goose on BlueStacks there's always an ad at the side that makes to screen smaller. And when ever I play its always laggy

July 21, 2024
Unprompted review
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Rated 1 out of 5 stars

don't use this

I'm not english, the translations in my language are incomprehensible and it runs super slowly (I have a pretty fast pc)... I can't even open games sometimes... terrible!! I don't recommend.

July 13, 2024
Unprompted review
Rated 2 out of 5 stars

Bluetock is safe but slow and laggy

Bluestacks is safe 100% but they are slow just once played taked 5minutes to load and on game lags little bittle and other next Times never load to game i waited enough u need maybe to wait like 30 minutes to it load 😂
I hope they FIX The slow and lags

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

Not recommended, at all.

It's sad how users with low-end devices' only option is a downright unusable Android emulator managed by an ugly money-hungry company. They do not care about their users at all, there are ads everywhere and the UI is terrifyingly very ugly. Everything about this software sucks. Hope those guys go bankrupt soon.

April 17, 2024
Unprompted review
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Rated 1 out of 5 stars

BlueStacks 5 has gone downhill...

Update: How. The hell. Did it get WORSE?! I was able to play a ton of games on this emulator, but now, it seems like the only games I can play are the ones that they feature on their homepage, as every other game stays open for about 15 seconds, then immediately crashes. Heck, they even mentioned playing games like CookieRun: Kingdom on their explore page, and now THAT won't stay open, And don't get me started on Synthesia, It will start up one time, then another time, a popup saying "Unexpected shutdown." would appear. The only thing that will stay open are file managers and Chrome, but now, even the Play Store is crashing, and I had to sign out and reset the entire store for it to work again, resulting in it signing me out of all my apps as well. And not to mention: even more bugs are appearing like the audio stuttering randomly, and the rotation for some apps either permanently locking themselves or becoming reversed (landscape controls in portrait mode). If these bugs keep getting worse, then I might just have to stick with playing games on my phone because this is genuinely getting ridiculous!

(Update #2: Now the Nougat and Pie instances won't even open at all. It will get halfway through the "Starting" progress bar, then immediately crash. I don't know what to do at this point anymore.

June 16, 2024
Unprompted review

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