BLUETTI US Reviews 665

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup and off-grid use. Many appreciate the competitive pricing and value for money, along with the intuitive design and fast charging capabilities. The customer service is frequently described as helpful, responsive, and supportive. However, some customers reported issues with specific products, such as units not charging or having poor solar input. A few people also experienced slow or unhelpful responses from customer service, particularly regarding technical problems or order discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, reliability, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the quality and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the intuitive design, ease of... See more

Price

Users describe positive interactions with price, often highlighting that products are competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elite 100v2 Power station runs home refrigerator as hoped. Battery ran down to 5% after about 7.5 hours, which is reasonable for refrigerator drawing about 140W when running, but had hoped it would la... See more

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Remote property power back up

We have a semi-remote recreation property on the side of a mountain in Montana. We are on the grid, but we are the second property from the end of the power line. So if a tree falls on the line anywhere - we tend to know about it! For various reasons, the frequency of power outages has been increasing. We evaluated our needs and decided on the Elite 400 as the best solution for us. We plug in the fridge, router and modem when we are going away and have the peace of mind that the unit will kick in right away when/if the power drops. Of course when we have an outage while we are at the property, it is right down the hall and ready to jump into action for whatever we need it to power. It has some weight to it for sure, but the telescoping handle and built in wheels make it easy to move for any of us. The ordering process with Bluetti was seamless and the unit arrived in a very short period of time.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Extended power outage

Several weeks ago we had a live power line down. It took 12-14 hours until the lineman were able to start on repairs (26 mph winds).
I used my BLUETTI power station EB3A for the phones, iPad and smaller watt items.
I just purchased a larger power station for the refrigerator use.

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

A second try

This my second bluetti with the first being 5-6 years old, but it recently began to display faulty codes while using it in 12V mode. While your customer service wasn’t that great, didn’t give much information and didn’t answer all my questions, ultimately I really liked the unit I’d been using Ann’s felt that I could continue to use my solar panels from bluetti by buying another one. Untimely it was stick with what you know. I hope this one lasts longer then my precious MaxOak device.

March 28, 2026
Unprompted review
Rated 4 out of 5 stars

Had An issue during the purchase…

Had An issue during the purchase process & contacted customer services & they pointed me in the correct direction for my needs..... So far so good, a review will follow in 30-60 days on my thoughts about my purchased products......

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Easy process to purchase product

Easy process to purchase product. Looking forward to receiving it and start using it. Will write more about it once I receive it, but I'm sure it will be positive based on reviews,comments,and process of purchasing

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I developed a problem with my B230…

I developed a problem with my B230 expansion battery about a year after purchase. After contacting them through the forum they advised me some check to preform. Upon providing them with the information they determined the unit needed to be returned, with directions on how to package and shipping instructions all covered by them. It was returned in about a week repaired. Fast service!!!!!!!!

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Elite 300 power station

I love my Elite 300 power station. I tried it in my RV and it ran the AC with no problem. I can’t wait to try it dry camping. I also will use it for home backups. I have lost power for 4 months in as row. 3 months 4 hours and 1 month 8 hours. I will use the 30 amp plug to run my house.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a follower of "Work less…

I have been a follower of "Work less Enjoy life more youtube channel and "carolyns RV Life youtube channel and both Channels have taught me good taste in an Awesome Solar Products about Bluetti Solar Stations and I had gotten so Excited 😊 about buying an Orginal Bluetti Solar Station and I have never been so happy about my Bluetti Solar Station!!!!!! 😍🤩🥰👍

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Hated it

Hated it. I spent$900 bucks. This thing has no instructions. The app is worthless. The customer service will respond with very basic info 3 days later. I can use this item. It doesn't charge from other power stations. It only has 1 input. It doesn't charge off your alternator. I want a refund.

March 23, 2026
Unprompted review

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