Blurb, Inc. Reviews 549

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been using Blurb since 2009. It is by far one of the easiest, user friendly and affordable photo book solutions out there. I am creating one family album each year with over thousand photos and... See more

Rated 5 out of 5 stars

High quality printing and perfect binding. I never regret renting books through Blurb - the quality surpasses even the most critical eyes. Others may reduce books at less cost, but the final result f... See more

Rated 5 out of 5 stars

Blurb is the wonderful modern version of the old family album. I put those photos you have been taking together and into a book. I enjoy the aspect that I can work off line. Delivery of a quality p... See more

Rated 5 out of 5 stars

Purchased a number of books, 14 separate editions and multiple copies of each. This time the quality was good. Had occasions when there was untidy binding that failed. Printing sometimes makes correc... See more


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4.5

Excellent

TrustScore 4.5 out of 5

549 reviews

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Rated 5 out of 5 stars

I have recently produced 3 photo books…

I have recently produced 3 photo books of trips I have taken in the past. I was pleased with the price and quality of the books. They arrived within 2-3 weeks which was also a pleasant surprise. I have since started another and have referred your company to my friends.

May 3, 2022
Rated 5 out of 5 stars

Maker of many photo books!

I have been making photo family year book for years using booksmart thru Blurb. They are an excellent product and I find the work layout to be user friendly. I have been able to share this experience with someone with limited access to produce a lovely photo book that he has been very involved with just didn’t actually do the setup himself! There is a learning curve to it but very doable!

May 2, 2022
Rated 5 out of 5 stars

I ordered three different photo books…

I ordered three different photo books from Blurb. When they came in I noticed that there were a couple printing defects in each book. I have ordered books from Blurb a few times before and it was the first time this happened.
I took photos of the defects and emailed them to customer service who immediately agreed it was their fault and sent me another copy of the books, no charge.
I just got the new books and they are perfect! Thank you!

May 2, 2022
Rated 1 out of 5 stars

I've done a huge amount of Blurb books

I've done a huge amount of Blurb books, and the quality has always been incredible - until now. I did a layflat book and the cover was slightly defective, the paper is so porous that the photos all seem darker, and for the first time ever, when the book came to my door, I had to pay $30 tariff, which has never, ever happened before (I'm in Canada, but was using the blurb Canada site as per usual).

May 1, 2022
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Reply from Blurb, Inc.

Hi Valerie,

I'm sorry to hear you are not happy with your layflat book order. Our Customer Support team can certainly assist you further with this. Please click this link to reach Customer Support:

https://support.blurb.com/hc/en-us

Our team is there for you, ready to help as soon as we receive your support request.

Best,

Blurb Team

Rated 5 out of 5 stars

Blurb is fantastic and does a great job…

Blurb is fantastic and does a great job in producing my books. But they also provide excellent support for issues that have come up in the past - none this time that I am aware of as the book was a gift. Problem are few and far between.

I have and will be a Blurb customer always, keep up the great work.

April 30, 2022
Rated 3 out of 5 stars

Difference Between First and Second Printing

When I ordered my first book to see how it looked after printing, I was well pleased! So, then I ordered 10 books (my recent order) hoping to sell or interest two local businesses. I was very disappointed with the 2nd printing! The colour of title was not the same colour (2-3 shades darker) as the original first printing and all the photos were darker as well.(loosing out details that were now in shadows.Now,I am afraid to order anymore.
The company has since replied to me and reprinted my order free of charge!

April 29, 2022
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Reply from Blurb, Inc.

Hi Anthony,

I'm sorry to hear of the problem with your second order. I was able to find your support request and see that you were offered a solution you are happy with. I'm glad to see that the problem has been resolved. If you have any further questions about this order, or anything else, please feel free to update your support request.

Best,
Blurb Team

Rated 5 out of 5 stars

Impressive service!

Fantastic! Last Monday, from an island off Canada's west coast, I ordered a copy of my book to be printed and sent to Holland. It arrived Friday! Simply amazing. And of course, it looks great, as always. Thanks, Blurb...you're the best!

April 27, 2022
Rated 4 out of 5 stars

Blurb is simple publishing software that resides on your own PC y one to Your PC

I have used blurb for years to create coffee table photo books of my travels. The software is relatively easy to use but could use some tweaks to make it much easier to use when using manual mode. For example, it should include an ability to create collages. Also spell check is very inefficient: One is constantly having to cancel the process and go back to verify words in project when it should easily be coordinated in real time with the page in which the word or error was found. Overall the quality of the printing and the book itself is excellent. I live in Canada and would prefer shipping by air rather than land transport since shipping is from NW USA and I live in Toronto and turn around time should be shorter IMHO.

April 26, 2022
Rated 5 out of 5 stars

Spectacular wall art

I've made 7 books with Blurb and the production process has been perfect for all of them and the results excellent. Recently I made my first wall art. It was super easy and the photo, printed on acrylic looks spectacular!

April 26, 2022

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