Blurb Reviews 4,628

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Decent quality and price HOWEVER, interface will make throw your computer out of your window!!!! Riddled with bugs, and idiotic layout choices, functions not working. Feels like the design team of... See more

Rated 1 out of 5 stars

Excellent print quality—that accounts for the one star. The pages are warped and very difficult to turn, making the entire experience very frustrating. It doesn't feel like a proper book, but like som... See more

Rated 3 out of 5 stars

I started creating Blurb books back in 2010 using Booksmart. I have created over 150 different titles and spent £17K with them. The announcement to drop Booksmart has not been handled well. The conver... See more

Rated 5 out of 5 stars

I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being ab... See more

Company details

  1. Gift Shop
  2. Book Store
  3. Hobby Store

Written by the company

Blurb® is a self-publishing and marketing platform that unleashes the creative genius inside everyone. Blurb’s platform makes it easy to design, publish, promote, and sell professional-quality printed photo books, trade books, ebooks, wall art, and more.


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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Replied to 41% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Blurb is Great!

Blurb is my favorite place to print my books. They have a great website that's easy to use, and offer good options for paper, covers, styles, etc. Give them a try. You won't regret it.

May 26, 2022
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Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish. Layout process was easy once I’d gotten my head around it. Far easier than struggling with Lightroom. I didn’t choose the best quality paper and so can’t really comment on the best quality available but mine results were as I expected them to be. Can’t ask for more than that really. Next time I’ll go for the lay-flat option and better quality paper. Customer service was excellent with a refreshing, no-quibble attitude. Would definitely use them again and recommend them to my friends. 👍

May 25, 2022
Unprompted review
Rated 1 out of 5 stars

Poor workmanship.

This company has really gone downhill. I've been using them for about 6-7 years now. Their quality and workmanship used to be good but now it's totally random. I would switch but they are integrated in my Lightroom program.
Sometimes your book comes back fine and other times not so much. I'm not talking about "user errors" like typos or low quality prints. I've had problems with smeared ink on a couple of books, creased pages and the latest is a torn binding. The thing is, you look on their website and there is nowhere to lodge a complaint. I'd just like to get a new copy of a 125.00 book that I can use.

May 24, 2022
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Reply from Blurb

Hi James,

I'm sorry to hear that there were a few problems with your latest books. I also understand that initially you couldn't find a way to contact us. However, I'm glad to see that you were able to submit a support request and you were offered a solution you're happy with. I hope you'll be happy with your next orders.

We're here for you, if you need anything else.

Best,
Blurb Team

Rated 5 out of 5 stars

LOVE my digital scrapbooks!

After trying a couple other companies to print my digital scrapbooks I tried Blurb and never looked back. 10+ books later, I'm still thrilled with the quality and the customer service.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

I designed my book in Adobe InDesign…

I designed my book in Adobe InDesign and I was delighted to find out that Blub had a plug-in that works seamlessly with InDesign! I moved my project into the Blurb template and it worked great. The process was easy, intuitive and fast. I received my books a whole week sooner than the estimate they gave me, and they look great!

May 20, 2022
Unprompted review
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Rated 1 out of 5 stars

Great product, but selling online is PROBLEMATIC AT BEST!

I am happy with the quality of print and paper but so frustrated by the apparent conflict with selling through Blurb and Amazon. My book is shown as UNAVAILABLE each weekend on Amazon. Apparently the relationship between Blurb and Amazon is troublesome at best. Blurb encourages the authors to sell through Amazon on their website. My clients want the book, but sales are sketchy due to the WEEKDAYS ONLY selling. I communicated this problem with Blurb but it has not been fixed. I am considering a different mode of sales due to this ridiculous characteristic. I'd love to have someone from Blurb call me and discuss this issue over the phone. Instead, I keep getting emails that say basically, we're working on the problem. REALLY FRUSTRATING.

May 17, 2022
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Rated 5 out of 5 stars

Blurb books are so great

Blurb books are so great! My portfolios of my work turn out fantastic. I get so much work from the quality of my books too. I can’t say enough good things about BLURB. Great customer service too. Thank you so much.
Ted Wright Illustration and Design/STL

May 16, 2022
Rated 5 out of 5 stars

the best ever

made a going away book gift for my friend. It looks awesome and he loved it. Made the entire moment special. thank you guys.

May 15, 2022
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Rated 5 out of 5 stars

I am one happy customer!

After receiving the first copy of my book I made some design changes and got a second copy. Perfect, so I placed my order for several copies. Received them in a short turn-around.

The website is terrific. Easy to follow to get the job done. I wish I had a new book to have done by Blurb.

And one more thing -- Their BookWright software made is really easy to create my layout.

I am one happy customer!

May 15, 2022
Rated 5 out of 5 stars

Blurb works well

So far I have had two books printed and they both turned out Great. The price I feel is a little steep but in the end it's only money and the memory's are well worth it....

May 14, 2022
Rated 5 out of 5 stars

The Blurb program is easy to use

The Blurb program is easy to use, help is always available. When the book is printed, it is the best, and to top it all up, the speed in which the book/books arrive is absolutely brilliant! Would fully recommend using Blurb, most definitely!

May 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Better in Real Life than on Computer!

Hard to put into words how extraordinary the last book I made for my great nephew's First year of life turned out. I ordered all three gift books instead of waiting for one, as recommended, mainly due to the nice sale they offered and his Birthday date coming quickly. I can honestly say that the book arrived way before I expected, and it was actually more beautiful in real life than on my computer! Yes hard to believe. But it was. I went all out and used the best quality of paper and will only use it from now on. When you create such a labor of love, why not use the best? I love Blurb. There are never ever any surprises except good ones. I have been making memory books for over ten years now and will always use this company. They are the BEST!

May 14, 2022
Rated 5 out of 5 stars

Great

Excellent experience even though first book was printed with extra slip sheets. It was replaced right away. Thanks

May 14, 2022

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