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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their superb quality, fashionable designs, and unique aesthetics, often highlighting items like oversized T-shirts, hooded blankets, and various clothing pieces. Many people find the items to be well-made, comfortable, and stylish, with some noting the luxurious feel and excellent fit. The packaging is also frequently mentioned as being nice and thoughtful. However, some customers were dissatisfied with the customer service, citing issues with unresponsiveness, slow replies, or conflicting information regarding orders and returns. A few other people also felt that the sizing charts were inaccurate, leading to garments that were either too small or too large, and experienced difficulties with the return process, particularly for international orders.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality, luxurious feel, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of the clothing, describing... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the customer service,... See more

Order

Users describe ambiguous interactions with order. Many customers report issues such as hidden charges,... See more

Price

People report ambiguous experiences with price. Many customers feel that the products are overpriced, citing... See more

Based on these reviews

Rated 4 out of 5 stars

First time buyer, love the apparel. Delivery doesn’t take a long period even for as an international shipping. Parcel is packed nicely in Blvck packaging as well. Would be great if there... See more

Rated 5 out of 5 stars

I spoke with Michelle, she was the representative, helping me out with my order that I had to change from a large to a medium size. Not only was she helpful that she went above and beyond, making sure... See more

Rated 5 out of 5 stars

I have been wanting to get some Blvck clothing for ages but held off as I live in the UK and they are delivered from the US. I eventually bit the bullet and couldn’t be happier. I got two oversized... See more

Rated 5 out of 5 stars

Absolutely THE BEST Harry Potter Merch I've EVER purchased my life! The shpping was fast, thick and decently weighted material, very silky smooth but WARM, I live in Canada and our winter is -25... See more


Company details

  1. Streetwear Store
  2. Clothing Store

Written by the company

Blvck Paris is a lifestyle apparel & accessories brand, supported by millions of highly engaged social media followers and customers worldwide. The brand was founded in 2017 by French designer, Julian O’hayon and is known for its 'All Black' clothing, accessories and leather goods for men and women. From visual content to merchandise, we strive to pioneer a new type of lifestyle focused on quality and design. The 'All Black Lifestyle' is a culture shift to live life on your own terms free from vanity. The generic styles of traditional fashion have become obsolete, it's time to Blvckout your life. Blvck currently operates retail locations in Tokyo, Taiwan, Macau, Hong Kong and Kuwait. The ethos of the brand continue to grow with partnerships with names such as Coup Champagne, CASETiFY and Fortnite.


Contact info

4.0

Great

TrustScore 4 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

This company is amazing

This company is amazing. The quality of the garments is top notch, the look is super chic, and I will most definitely be keeping an eye out for the next release.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Quality of products are very nice.

Quality of products are very nice.
Web site is easy to navigate and purchasing is very easy. I have also never had an issue with shipping and also really like the packaging used for the items, I use the bags for travel.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

The clothing is top tier

The clothing is top tier, shipping is incredibly quick considering I’m based in Australia. I have purchased pants and two hoodies and they definitely do not disappoint. Would highly recommend BLVCK Paris if you don’t mind spending a little bit of money on extremely high quality clothing.

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

International wowing

I will start by saying the shipping was fast even for it being international. The product was packaged well and thoughtfully with an extra postcard and envelope to me. Thank you! The cardigan is exactly as advertised and I almost want another just because I know these are rare. Love the comfort and style. Blvck Paris more Harry Potter Collabs please 🙏

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you.

It was a birthday gift for a friend and she loved the gift very much. I was very excited and happy. The order came right on time. Thank you!

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Unresponsive Customer Support

I contacted customer support multiple times, but never received any response.
Unfortunately, you should not expect any customer support from this company.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Is this company an complete scam?

Is this company a complete scam?? I order, they charge me, I get a nice note from their CEO and then NOTHING!!!! No merchandise, no reply... NOTHING!!! I have requested my money back and NOTHING!!! STAY AWAY!!!!!

January 27, 2026
Unprompted review
Blvck Paris logo

Reply from Blvck Paris

Hey Tommy,

We’re really sorry to hear about your experience, and we completely understand why you’d feel upset.

We checked your order on our end and it shows as fully refunded back to your original payment method. Sometimes banks can take a few business days to post the credit after it’s processed.

If you email our support team with your order number, we can provide the Acquirer Reference Number (ARN) for the refund so your bank can locate the transaction directly and confirm when it will appear on your statement.

We absolutely understand your concern, but we can assure you we are not a scam. We take this seriously and we want to make sure you’re fully taken care of.

Blvck Paris🖤

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Rated 1 out of 5 stars

One of the worst experiences ever

Returning items to Blvck was an extremely poor experience. The process is slow, unclear, and unnecessarily frustrating.

Even worse, after exercising my legal right of withdrawal under EU consumer law, Blvck initially refused to refund the original delivery costs, despite this being a clear legal obligation. Instead, they tried to hide behind their internal refund policy — even though company policy does not override the law.

Only after I explicitly pointed out their legal obligations did they refund the delivery costs. Customers should not have to educate a supposedly professional company on basic consumer law to receive money they are legally entitled to.

This behaviour is unacceptable and raises serious concerns about how Blvck treats its customers. It makes you wonder how many customers didn’t know their rights and ended up being taken advantage of. If you order from them, be prepared to fight for your rights — in my opinion, it’s better to avoid the hassle altogether.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great products, greater service!

Firstly the product range is awesome, high quality and unique pieces with some great collabs.

Then there is the customer service, I was late in ordering a gift and was concerned whether it will arrive on time. Customer service were quick to respond and put my mind at ease. Product arrived with plenty of time to spare!

Great company overall.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

As others have said return process is a…

As others have said return process is a nightmare to non existent. Sizing guide is WAY off online and customer service does not care even if you show them you ordered a size based on their guide. Clothing is over lriced for quality. Would avoid at all cost.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a bikini set at full price

I purchased a bikini set at full price, but it was not described as a final sale on the website during checkout. Who thinks the regular price sale can be on a final sale?. Now, my return has been rejected, which feels unfair, and I am unable to contact or chat with customer service

December 24, 2025
Unprompted review
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Rated 1 out of 5 stars

sub-standard company

Completely let down by this sub standard company. I preordered the Harry Potter writing set at the start of November and was told it would be sent early December. No order update, I had to reach out to them multiple times before finally getting a response. The parcel had not been sent and was not going to be here in time for Christmas. Extremely let down and disappointed

December 22, 2025
Unprompted review
Rated 2 out of 5 stars

Unresponsive support, returns at customer's charge and fake reviews

Absolute sh*t show if you need to return products if you're in the EU. No response to generate the return label and you can't do it yourself. Plus they ask for you to pay for it, and send pictures of the products... This is all really unnecessary and you can tell Blvck "Paris" is in fact very American in every way.

Great products I have to admit, but the size guide is totally off and probably more suited for the US once again...

Support and dodgy return conditions are killing the entire experience. I will not buy from them anymore despite the good products.

EDIT: Came back to this page a few months after to check that my review was still here, and I realized there are a lot of very recent 5-star reviews from the same days, and from people with only 1 review... One of them even pretends they spoke with a rep while you can't even speak with them. They barely respond to emails and they will take calls? Nope.

Clearly a huge scam at this point.

And piece of information for Truspilot. Blvck "Paris" is US based. Confirmed by the huge delivery fees. They are not based in Brussels.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience

I previously had a good experience with the company but sadly not this time around. I placed my order over 5 weeks ago and I have yet to receive it. Initially, customer service was cooperative, but they're no longer responding. The package still hasn't been sent, there's been no offer of a refund and they're not replying to emails. I won't be ordering from them again.

December 17, 2025
Unprompted review
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Rated 3 out of 5 stars

First of all the design was really good…

First of all the design was really good but there was so much negative stuff. Let’s start by the quality, it’s good but not worth 200$ . After, I paid the hoodie 220+20 for shipping plus tax ONLY for the package to show up at my door with an extra 80$ I gotta pay to UPS. And the hoodie was way too large

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Beware duties and fees!

Having paid $25 shipping I then got hammered $61 by UPS for this package. Not including the shipping that amounted to over 25% the value of my order. Not impressed! And update to that. I e-mail customer support twice to complain and got no reply. Customer service sucks!

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I spent $165 on a sweatshirt, which I returned because the fit was terrible. They have had my return for a month and are refusing to provide me with a refund. This company is a scam.

October 7, 2025
Unprompted review

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