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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, reliability, and helpfulness. Many people appreciate the quick response times, especially in emergency situations, and the efficiency with which issues are resolved. Consumers frequently mention the ease of working with the team and their ability to handle various tasks effectively, from electrical failures to security needs. The company is often described as responsive and capable of getting jobs done quickly and smoothly, providing peace of mind to their clients.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the quick and professional responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have worked with BML for years. They undertake weekly building checks in London and Manchester, maintain a sump pump system, service commercial gas boilers and do and all manner of other things. Mo... See more

Rated 5 out of 5 stars

I’ve been doing regular electrical work for BML Group and it’s been a solid experience. James is great to deal with — easy to talk to, gets things sorted quickly, and keeps jobs running smoothly. One... See more

Rated 5 out of 5 stars

We started working with BML Group and honestly couldn’t be happier. The team is professional, reliable, and always so easy to deal with. What really stands out is that they’re available 24/7 — wheneve... See more

Rated 5 out of 5 stars

I have been working as a supplier for BML for over a year and my experience has been very positive. Every job is confirmed clearly before I attend, and payment has always been made on time and in... See more


Company details

  1. Property Maintenance
  2. Security Guard Service

Written by the company

We Offer a Range of Security & Facilities Management Services. On Time, Every Time! We typically respond to all of our calls within an hour, so you’ll never be waiting for long. We offer a very wide range of services to ensure your needs are always met. All of our clients agree that BML Group offers a very high-quality service. You can rest assured that you’re in good hands.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful, got the right team out when we had an emergency. I found Rodrigo, very experienced and knowledgeable. Would highly recommend BML

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

I'm very satisfied with the service I…

I'm very satisfied with the service I have received,I had security provided by BML group at one of my properties, they done an excellent job. I went through Robson and he was, very helpful and professional throughout the whole process. Would definitely use again.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

An all-round company

We have worked with BML for years. They undertake weekly building checks in London and Manchester, maintain a sump pump system, service commercial gas boilers and do and all manner of other things. Most of all, if you want something done fast, they are the people who always 'can do'. From electrical failure to flooding, BML are astonishingly responsive. A couple of years ago, they installed a brand new aircon system in under 48 hours from the first telephone call. Unbeatable.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

I had the pleasure of working with BML…

I had the pleasure of working with BML Group Ltd and everything went smoothly from start to finish. Their team was professional, reliable, and efficient throughout the process. Communication was clear, the work was delivered on time, and the quality was excellent.

I worked directly with Rodrigo, and I can honestly say the experience was seamless. I would highly recommend BML Group Ltd to anyone looking for a trustworthy and professional company.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

I had BML Group LTD come out to fill some cracks in the walls, and I’m really impressed. James handled everything perfectly, making sure the job went smoothly from start to finish. He was super professional and made the whole process easy. The cracks are completely gone, and the walls look great. Definitely recommend them!

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

I needed security at my business premises and they delivered excellent service from start to finish. Special thank you to Robson for everything.
Will recommend you and the team

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Positive feedback

Great service,I was in contact directly Robson he was very polite and helpful when I needed security at one of my properties and was very impressed

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Wanted to share what a positive experience I have had with BML security. In particular Robson. He is always very helpful and available to discuss any quires no matter the time. Highly recommend BML 5*

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Electrical contractor

I’ve been doing regular electrical work for BML Group and it’s been a solid experience. James is great to deal with — easy to talk to, gets things sorted quickly, and keeps jobs running smoothly. One thing that really stands out is how reliable they are with payments. Pay always comes through on time, no chasing needed, and there are regular runs so you know where you stand. Can’t fault them — proper decent company to work with.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Property Security

We needed security at one of
Our properties so called BML
Group Ltd. I dealt with a charming young man called Robson who I found to be very helpful putting my
Mind at rest that they would be able to provide exactly what I needed to secure our property. We are extremely happy with the services that the BML group have provided and would highly recommend them and would also recommend they deal with Robson as he was very competent and efficient.

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Security job

I needed security at one of my properties and they delivered excellently i was in direct contact with Robson and he went above and beyond

August 29, 2025
Unprompted review

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