bmwnavigation.co.uk Reviews 136

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I have paid online, got email for the order and got charged as well but there is "NO" FSC code. I have tried all the ways to reach out to them (chat, ticket, email) but no response at all which proves... See more

Rated 1 out of 5 stars

Ordered an FSC code from them for updating my maps and never received it. Waiting over a week now and no code. Their telephone number doesn't work and I've attempted to contact them via Skype, Email a... See more

Rated 1 out of 5 stars

I have bought an update and am waiting for the 2017-2 update but it has not been sent after more than 2 months despite repeated emails and attempts to use their online support. It now seems impossibl... See more

Rated 1 out of 5 stars

Ordered my Navigation disk online been 5 weeks, Still no disks tried to reach them through help desk - go a email tell me to be patient waited another week still no disks -asked them to call me... See more


Contact info

1.2

Bad

TrustScore 1 out of 5

136 reviews

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Rated 1 out of 5 stars

FSC Missing, No Response, NEVER Buy again!

I have paid online, got email for the order and got charged as well but there is "NO" FSC code. I have tried all the ways to reach out to them (chat, ticket, email) but no response at all which proves they don't care about the service as they got my money already. I will dispute the transaction with credit card company to get the refund but it's too much of pain. There are better places to buy from even if it's bit more.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

very bad compagny

very bad compagny, cannot reach them, order the 2021 map, the link they provide didn't work, they give me another link file downloaded is broken cannot extract it, now they don't want to refund me pretexting it's my internet connection, i'll file a complain to my credit card compagny to get a refund, don't buy from them it's a scam

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose

Not fit for purpose. After carrying out regular updates the system does not recognise numerous UK destinations and gets confused constantly.
BMW have made a very poor attempt at creating their own system which simply cannot be relied upon, i have to regularly revert to using my phone for directions.

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you

I ordered a map update on Sunday. Received download link on Monday. Activation code some hours later as I had forgotten to include my VIN.

Works perfectly! Thanks

July 3, 2018
Unprompted review
Rated 1 out of 5 stars

FSC Code NEVER came! DO NOT ORDER!

Ordered an FSC code from them for updating my maps and never received it. Waiting over a week now and no code. Their telephone number doesn't work and I've attempted to contact them via Skype, Email and their Facebook account and never receive a reply. DO NOT ORDER FROM THEM!!!! Absolutely disgusted!

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

bmw sat nav Update

Update arrived promptly and with clear installation instructions. Update successful 1st time. Impressed.

August 31, 2017
Unprompted review
Rated 1 out of 5 stars

Paid but not received update

I have bought an update and am waiting for the 2017-2 update but it has not been sent after more than 2 months despite repeated emails and attempts to use their online support. It now seems impossible to contact them. I'm not sure if they exist any more.
BE VERY WARY

August 3, 2017
Unprompted review
Rated 1 out of 5 stars

Ordered my Navigation disk online NO LUCK

Ordered my Navigation disk online been 5 weeks, Still no disks
tried to reach them through help desk - go a email tell me to be patient
waited another week still no disks -asked them to call me no call

Buyer Beware

June 30, 2017
Unprompted review
Rated 5 out of 5 stars

Updated to PREMIUM WEST 2016-1 successfully

Updated to Road Map Europe PREMIUM WEST 2016-1 without problems. The first issue I have experienced In the End is that the Version is not shown at all. I hope that I won't get other serious issues in time of driving.

Thank you very mush for the support and the code.

Stoyan

November 26, 2015
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!

Since the moment I placed the order I've received great support from Tony.
I made a few mistakes and he helped me fixed them. He went the extra mile sending me the correct DVD's after he realised I Had ordered the wrong thing.
Very pleased and will definitely order from him again.

November 23, 2015
Unprompted review
Rated 5 out of 5 stars

BMW sat nav update

really helpful, just emailed a screen shot of my current system version and Anthony made a recommendation of update. code arrived straight after order and USB stick 2 days later. Instructions easy to follow. all great

November 21, 2015
Unprompted review

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