Bnchealthcare Reviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ata has been a god send! Completely and throughly supportive throughout the whole process, always answering any questions or queries I’ve had. Always reassured me whenever I’ve suffered with anxiety!... See more

Rated 5 out of 5 stars

Ata was amazing, so reassuring, gave me and my friend lots of comfort with answering all the questions I had. Made sure he spoke with the surgeons for any medical questions I had and made me feel so m... See more

Rated 5 out of 5 stars

I had a gastric sleeve with Dr ergin arslan at the economy hospital. A brilliant surgeon who visited me sometimes more than once a day for the 4 days I was there. Staff are all so nice and helpful.the... See more

Rated 5 out of 5 stars

Ata has been absolutely amazing and made the whole booking experience smooth and easy!! He’s answered all my millions of questions with knowledge and understanding and has simply been the best.He is a... See more

Company details

  1. Health Consultant
  2. Dental Clinic
  3. Medical Center
  4. Plastic Surgery Clinic
  5. Travel Clinic

Written by the company

Discover more about our mission, vision and how we are changing the way people approach healthcare. BNC provides more accessible, more reliable and more personal healthcare for everyone. We optimize personalized one-on-one care and only work with highly qualified, skilled and experienced professionals. We examine the past experiences of patients to achieve the perfect patient experience, and we approach health with an innovative perspective to eliminate outdated and tiring processes. We care about all our patients and always provide the highest quality of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

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Rated 5 out of 5 stars

I have had Ata as my booking…

I have had Ata as my booking consultant, he's been great all the way through, always quick to respond and has answered all my questions promptly and accommodated some changes I needed to make, thank you Ata

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

I would like to leave a review for…ceyhun

I would like to leave a review for ceyhun, this man has went above and beyond throughout my journey he’s been there no matter what time I messaged he would get straight back to me. He made me very comfortable and relaxed when I was nervous he was really good at reassuring me I would be ok which was a big factor as I was so nervous. After my surgery he’s kept in contact to see how I was and if I had any questions 5* for this man very helpful and polite and he’s sent over my discharge letters also in English which I needed very quickly.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Iv had Ata as my coordinator and I…

Iv had Ata as my coordinator and I can’t fault him. His communication is excellent and informative. Answers all questions in good time. Has helped with the translator while payment was being made. A real credit to the company and highly recommended:)

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Ata is wonderful

Ata has been so kind and helpful throughout my booking process. I feel secure having him as my medical consultant and I look forward to having him on my journey.

June 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Ata is fantastic

Ata was amazing, so reassuring, gave me and my friend lots of comfort with answering all the questions I had. Made sure he spoke with the surgeons for any medical questions I had and made me feel so much more at ease. I’ve been switching between going ahead and not doing it, but having Ata around has suppressed my nerves and gave me all the support I could possibly ask for. Top man 👏🏼👏🏼

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Ata has been fantastic throughout our…

Ata has been fantastic throughout our booking process. He has answered all questions asked, helped with booking flights and been extremely attentive throughout our booking process. I would recommend anyone to get in touch with Ata if you are considering any sort of medical tourism. Thank you Ata!

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience from start to…

Wonderful experience from start to finish. My coordinator was called ceyhun. He was very kind and understanding from the beginning and worked with me to find the hospital and surgeon that I wanted. Everything went smoothly and I am now recovering well. Would fully recommend this company I couldn’t be any happier with their service

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

BNC Healthcare / ATA - Best Service

The process was 100% fluid, Ata from beginning to end was there for me every second. Honestly I would highly recommend their services! The kindness I received was next to none. Life changing experience. Really really grateful that I went with BNC Healthcare. Best decision.

May 2, 2024
Unprompted review
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Rated 5 out of 5 stars

My medical coordinator is Ata

My medical coordinator is Ata, this guy is an absolute professional, communication with him is very easy, he is always on the line no matter what time it is. I was thinking of giving up but the way he answered me changed my mind. Your team is very lucky to have a person like Ata!
My pleasure!!!

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Pre-Surgery service review

Buse Dindar has been really helpful since day one, from inquiries to booking. She has made the process easier for me. Buse is proactive and always answers all of your queries, making everything clear. The best thing about her is that She responds quickly. I hope my surgery goes well as planned in a few days.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Ata has been a great throughout

Ata has been a great throughout the booking process, he answered all my questions which took me months to ask and helped with an explanation of the payment process? He reassured me throughout whom I will be treated and where I will be going happen for what and when
Very happy with his communication

Neika

April 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Buse was amazing from start to finish

Buse was amazing from start to finish, so helpful and responsive. No question was left unanswered.
Buse even came to see me at the hospital, to give me a cuddle. As I was on my own this was much needed!
I can’t fault BNC at all. Highly recommended

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

I booked my tummy tuck with BnChealthcare Izmir and had an excellent experience with Buse. From the time I contacted them, Buse has been amazing, she’s answered all my questions, very quick response and so helpful. I’m looking forward to going in July and meeting her in person. Thankyou Buse for great customer service!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Buse great at customer service

Buse was great taking my booking. She explained everything to me and made me feel at ease with the whole booking process. She was very fast to come back with answers to my questions. She was and still is very helpful and friendly. Great service 10 out of 10

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

I would like to thank Ceyhun and Selina…

I would like to thank Ceyhun and Selina for organizing my stay in Turkey, transfer from the airport and return. Very caring and recommendable. The gastric sleeve surgery took place at Baypark hospital. I can happily recommend it to anyone interested. The doctor who operated on me, Zafer Cenk Koyuncu, is incredibly trustworthy and caring. Thank you for everything and if anyone is wondering, I recommend it with all my heart

April 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Communication from the first enquiry…

Communication from the first enquiry was brill, every question answered, traveled alone, but was happy to do so, once at the hospital for pre op tests you soon bond with other patients,
Tests were very quick and thankfully all was good with mine, be assured if there are any problems then your consultant will talk through them with you, an even refuse surgery if deemed necessary due to any pre op finds,
Operation went well, although my blood pressure did creep up staff were on it, monitoring and gave medication to help,
Transfers to the hotel and airport were all communicated well via WhatsApp, overall a no problem trip for myself,
My coordinator Buse was always at the end of the phone even if it was just via WhatsApp, very helpful.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Exelent

Many thanks to Buse Dindar for her attention, for her help, from day zero she was very attentive in the trip, transportation, Hotel, Hospital, helping me in every detail of everything, very professional, me and my daughters. very grateful, in general all team very professional

March 29, 2024
Unprompted review
Rated 2 out of 5 stars

Ignored once deposit paid

I cannot comment on my experience on surgery as I did not go through with the process. My review is based on the interaction between me and my co-ordinator. Initially very responsive and answered my questions in a timely manner. Once my deposit was paid it seems like there was a complete difference in the level of service. I was waiting weeks for questions to be answered or being completely ignored.
I did ask for a refund as I wasn't comfortable with the service. I recieved a response pretty quickly and was advised that they don't refund. I spoke to someone else either asking for a refund or a change in co-ordinator but this was ignored. They advised they have spoken to my co-ordinator about my concerns, but this really didn't change anything. By this point I was uncomfortable proceeding with this co-ordinator and felt like a change wasn't going to happen that I withdraw my service. They never responded.

I am envious of the experiences other people have had from their co-ordinator but I'm warning people that I didn't experience any of this with mine.

I never received a refund. I asked for the terms and conditions to just verify this but this was IGNORED. I never received anything. Really do your research because I fell into the trap of believing I am being supported through this process but forgotten about once they received my money.

September 18, 2023
Unprompted review

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