Boardgamist Reviews 

478
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they are extremely pleased with their purchases, noting that board games are always delivered in perfect condition. Many people emphasize the incredible speed of the shipping service, as packages consistently arrive promptly and safely. Consumers also love the competitive prices offered across the entire catalog and appreciate the wonderful selection of games. Reviewers repeatedly highlight the thoughtful handwritten notes included inside the boxes, creating a wonderfully personal touch. Buyers find the ordering process exceptionally smooth and frequently express their intention to return for future purchases.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting that items arrive promptly and in... See more

Product

Clients share positive opinions on product, highlighting that orders arrive quickly and in perfect condition.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, friendly... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that items are simple to purchase,... See more

Price

Customers consistently note positive experiences with price, highlighting that the products are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten no... See more

Rated 5 out of 5 stars

I loved the handwritten card that came with my order — I miss the days when we had more human interaction and businesses like this one make me feel like we’re bringing it back! Love the game — Rebirth... See more

Rated 5 out of 5 stars

Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more

Rated 5 out of 5 stars

Admittedly, I just ordered from boardgamist.com because they were the cheapest I could find. But what a great experience! Quick service, lots of updates, good packaging, and a hand-written note from D... See more


Company details

  1. Game Store
  2. also in
  3. Collectibles Store
  4. Trading Card Store

Written by the company

Boardgamist is an independent UK board game shop with one purpose: helping you find the right game for the right moment with the right people. Boardgamist offers a carefully curated collection of games worth bringing to the table. Whether you’re planning a relaxed evening for two, a chaotic party, a family game night or a serious strategy session, you’ll find honest guidance based on who you’re playing with, how much time you have and how you want the experience to feel. Boardgamist is founded and run by Dan, who personally chooses the games, creates the recommendations, answers customer questions and packs every order. It’s a genuinely founder-led business, so you’ll always receive support from someone who knows the products and cares whether you end up with a game you’ll actually enjoy. Through straightforward product descriptions, practical guides, game recommendations and entertaining content, Boardgamist makes modern board gaming easier to explore. The aim isn’t just to sell more games. It’s to help people waste less money on the wrong ones, spend less time staring at screens and enjoy more memorable moments around the table. Every order supports a growing independent business built around honest recommendations, careful curation, personal service and a belief that everyone should play more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(478)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Took my money for a pre order for one…

Took my money for a pre order for one piece op-17 in June waited all the way to release date for the to be sent a refund absolute p take if I knew this was going to happen i would have shopped else were. Be careful pre ordering

Re edit . : I had no email regarding a cancellation. Not happy

August 21, 2026
Unprompted review
Boardgamist logo

Reply from Boardgamist

I’m really sorry this happened and completely understand the disappointment, particularly with such a highly anticipated release.

When I opened preorders for OP-17, I had been given a small allocation of stock by my supplier.

Unfortunately, I was later told this was no longer available and my allocation was ultimately cancelled. As soon as I knew I wouldn’t receive the stock, I immediately fully refunded all affected customers and emailed to explain and apologise.

I run Boardgamist myself and would never knowingly take preorders for stock I didn’t expect to receive.

I also reached out to you personally to explain all of the above.

I’m genuinely sorry this left you with a poor impression of my business.

Dan
Boardgamist

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Rated 5 out of 5 stars

Well packaged and hassle free experience

Hassle free purchase of board game that was out of stock everywhere else. Well packaged and sent really quickly. Website was easy to navigate and communication sent at each step. Lovely handwritten note inside box as well giving a slight insight into the game which was a nice personal touch. Would 100% look at this store going forward for future purchases.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible business

Incredible business, run by lovely, passionate, and knowlegeable people.

Quick delivery, carefully packaged, with lots of personal touch and character.

Great price, and great customer service!

May 18, 2026
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Rated 5 out of 5 stars

Will be back for more!

Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!

May 9, 2026

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