Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!
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Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavai... See more
Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more
Incredible business, run by lovely, passionate, and knowlegeable people. Quick delivery, carefully packaged, with lots of personal touch and character. Great price, and great customer service!
Company details
Written by the company
Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.
Contact info
United Kingdom
- customerhappiness@boardgamist.com
- boardgamist.com
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I bought a game for my son on…
I bought a game for my son on recommendation from ootgames and I think he’s going to love it. Great service as always.
Good purchase experience
First purchase from OOTGames. Not issues whatsoever, arrived quickly, well packaged, good price. I am more a wargamer, which they don't stock unfortunately, but for other strategy games I will definitely consider OOTGames again.
Massive collection of games with some…
Massive collection of games with some good deals. Delivery was very quick and efficient and came with a couple of cool extras (little cartoon and a bookmark)
Great Game Shop!
Great shop! Item got here quickly, and everything is in perfect condition. Communication was very swift and helpful.
Turned up on time and safely.
Game as described
Game as described, well shipped, good comms. Would happily use again.
perfect product and delivery
Just so easy
Just so easy. Always brilliant. You know you’re going to get good service.
Bought a voucher
Nice to get a voucher emailed for someone's birthday that isn't from Amazon!
First time using this site
First time using this site. Product despatched on day of order and was received two days later. Excellent service.
Good Experience
Ordered spirit island with a few of the expansions at a cheaper price than was available on amazon. Delivery was quick and product was in good condition.
Delighted with my order!
Thank you so much for this! Really happy with the service, I couldn't find this collection of games in stock with any other retailer. Only issue is that I live in Ireland and so I had to use an additional service to ship internationally.
Out of this world
Great company, reliable and very friendly. Good prices and everything always in perfect condition
Competitive prices, great customer service!
Always competitive prices and excellent customer service! Recommend paying a little more for tracked postage as I had a couple of issues with royal mail. Customer service team here were excellent, sent me update they had and offered to contact royal mail if I was still having issues. 10/10 will buy from them again 🙂
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