Boardinbrum Reviews 

159
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I've previously been to BiB many times to play cards with no issues and had some good games there with people and I was part of their cards playing Whatsapp group where I've taken part in the game pla... See more

Rated 5 out of 5 stars

Fantastic local gaming store with friendly, knowledgeable and helpful staff. Great range of stock and a great big gaming hall with an incredible amount for scenary for all settings. This is one... See more

Rated 5 out of 5 stars

Came here for a tournament after not getting much time to learn the competitive side of the game. Was expecting a hard time, but everyone was incredibly kind and helpful; the owner even lent me some b... See more

Rated 5 out of 5 stars

Great place - everything under one roof for gaming needs - awesome gaming room stuffed with scenery and big tables. Excellent shop for paints, minis, games, and accessories - order anything not in sto... See more

Company details

  1. Game Store

Written by the company

The best tabletop gaming venue in the West Midlands Board In Brum is a tabletop gaming venue and retail store selling tabletop and board games. We have been open since the end of Apr 2018 and we are loving it. We stock Games Workshop, Fantasy Flight, Warlord, Battlefront, Vallejo, Army Painter, CMON, and many more. Plus we are always adding new items and ranges to our stock so it’s always worth checking back regularly. We also have 24 6’x4’ free-to-use gaming tables, complete with various eras of scenery so you are welcome to pop down anytime for a game. If you don’t have an opponent you can always join the Board In Brum community page on Facebook to find one. Hope to see you soon.


Contact info

3.7

Average

TrustScore 3.5 out of 5

159 reviews

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No recent history of asking for reviews

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3.7

All reviews

(159)

1 review in the last 12 months

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Rated 1 out of 5 stars

Denied entry - Political discrimination

I've previously been to BiB many times to play cards with no issues and had some good games there with people and I was part of their cards playing Whatsapp group where I've taken part in the game playing conversations. I recently had my cards collection stolen and I didnt think I'd be playing the game ever again as I didnt want to spend the 1000's of £'s on all the cards I'd lost. So I changed my Whatsapp desplay picture to something politically offensive because I thought, why bother hiding my politics anymore. Soon after, luckily I got my all cards back from someone who'd bought them off the person who'd stolen them. And I'd forgotten about the display picture I'd put on Whatsapp. So I turned up at the BiB shop and I was denied entry to play because of the politically offensive Whatsapp display picture I'd put on my own profile, which I think is pretty unreasonable. I completely understand that I'm not allowed to e in he Whatsapl group anymore but to deny me coming into the shop to play cards? Unreasonable and political discrimination.

March 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Top customer service

Not only were the goods ordered of great quality and items that I haven’t seen for sale anywhere else, but they were dispatched delivered to us during a holiday period when the business was officially closed.
Thank you Martin for fulfilling this order at no additional p and p charges before the scheduled arrival date.
A very grateful customer

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic host

Fantastic host, easy to get to location, banging event!
Couldn't fault the organisation, execution and delivery of the whole day. Fantastic prize support and great venue. Dales a top bloke, look forward to returning!

July 14, 2024
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Rated 5 out of 5 stars

Love BoardInBrum

Love BoardInBrum
I had issues from my end via online services so I called in.
The guy that tended to my order was above and beyond.
Really friendly and helpful.
He told me he was posting my order that evening and The KillTeam box came in perfect time for Christmas.
10/10 all round
A great local shop to support

December 13, 2023
Boardinbrum logo

Reply from Boardinbrum

Thank you for taking the time to post this! Sorry we weren't able to give you an amazing online experience. Delighted we went some way to make up for it when you came to see us. Thanks, BiB

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Rated 4 out of 5 stars

Stock error but fantastic prices

Placed an order which was showing in stock on the website but when several days later the order hadn't arrived or been acknowledged I emailed and was told there was a delay as they were waiting for the stock to come in. I'll put it down to a website error as these things easily happen. On a plus note they were polite to deal with, item was well packaged and items were at the best price I could find online.
Many thanks

October 21, 2023
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Rated 5 out of 5 stars

Excellent service

Excellent service - really happy with experience, quick phone call to clarify an item was out of stock and agree a replacement and shipment arrived within a few days. Will be using again for sure

September 29, 2023

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