BOAS Reviews 

129
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Pants i bought were already sold in another platform, they contacted me and ask if I’d like another pair but i preferred a refund. They immediately refunded me on paypal but it’s been on hold for a... See more

Company replied

Rated 3 out of 5 stars

saw a pair of corduroy trousers on the marktplaats listing, went to the boas site to order directly, learned about the organisation, bought the item, paid, waited a few days, then got an email that th... See more

Rated 5 out of 5 stars

Really good! The denims is in very good condition plus it cheaper than going to normal thrift shops. I think I will try to buy again soon as some sellers on marktplaats normally listed levi’s jeans wa... See more

Company replied

Rated 5 out of 5 stars

Say goodbye to jeans that shrink after the first wash. You know exactly what they look like. The idea of reuse and giving clothes a second life seems like the most sustainable action in the fashion in... See more

Company replied

Company details

  1. Vintage Clothing Store
  2. also in
  3. Jeans Shop

Written by the company

Where Vintage Fashion Creates Big Change! 90% of the profits BOAS makes are donated to effective charities that save young lives, with no additional cost to you. We're here to make the world a better place, not to make shareholders richer. Saving lives while you live yours.


Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(129)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a great idea and the products have…

It's a great idea and the products have a great quality. Some of those looks as brand new. I recommend it.

October 11, 2023
BOAS logo

Reply from BOAS

Hi Filipe,
Thank you so much for your feedback and the 5 stars. We would love to see you again, remember you can visit us to one of our stores in Amsterdam or explore the new arrivals at our website boas.co

Warm Regards
BOAS team

Advertisement
Rated 5 out of 5 stars

Amazing experience!

Amazing prices for great quality vintage/second hand clothing

Really recommend!

October 2, 2023
BOAS logo

Reply from BOAS

Dear Alexander,

Thank you so much for your positive feedback!
We're delighted to hear that your purchase met your expectations and that you are very satisfied with the product.

BOAS team

Rated 5 out of 5 stars

Great company

Great company, like I mean, where can I find more companies like this. Big congratulations to these guys

September 22, 2023
BOAS logo

Reply from BOAS

Hello Antonio,

Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us.

Hope to see you again!

BOAS team

Rated 5 out of 5 stars

Smooth service

Smooth service, great mission, and some extra personal touches.

September 6, 2023
BOAS logo

Reply from BOAS

Hello Sasha,

Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us. We're always here to provide you with the best denim shopping experience !

BOAS team

Rated 5 out of 5 stars

I like your pants and quality love it…

I like your pants and quality love it but one thing please dnt send wrong sizes.

September 7, 2023
BOAS logo

Reply from BOAS

Dear Customer,
Thank you so much for your feedback!

We understand your concern about the size discrepancy between the tag on the jeans and the hang tag.

We want to assure you that we have re-measured everything to modern/ Levi’s sizing according to current standards.

Remember we are always more than happy to offer you a free return or an item replacement as we did with your order.

Thank you for your patience and for shopping with us.

BOAS team

Advertisement
Rated 1 out of 5 stars
BOAS logo

Reply from BOAS

Hi Femmeke,

Thank you for your honest review! We're sorry your order didn't arrive. We've had sent you an email about the order after you've placed it. Did you not see that? I just emailed you again. Please contact help@boas.co if you don't receive the email.

Thanks,
Vin

Rated 5 out of 5 stars

Great experience

Quick delivery, low cost and high quality item. With a lovely personal note!

August 22, 2023
BOAS logo

Reply from BOAS

Thanks Frederik and thank you for helping us on our mission to save young lives! Enjoy the vintage jeans.

Rated 1 out of 5 stars

The delivery etc was very good but we…

The delivery etc was very good but we got the wrong size on the jeans purchases, size 33 instead of 31 as was confirmed on the order :-( Have been trying to reach without success.

August 12, 2023
BOAS logo

Reply from BOAS

Hi Elin,

I'm very sorry about not replying. I just found your email in our spam folder (I'm unsure why that happened) and have replied to your email!

We're sorry the jeans didn't fit, but don't worry, we have free returns in the odd case that people order jeans that are not the right fit! We're happy for you to return your jeans and refund you.

We measure every jeans, because vintage sizes differ from the size on the tag very often. So when you order a 31, you might get jeans that have 33 on the tag. If you actually measure the jeans, they should be 31. We will see if we need to make this clearer to customers to avoid confusion.

Thanks for the honest review and we'll use it to improve.

Vin

Advertisement
Advertisement
Rated 1 out of 5 stars

Didn’t deliver.

May 12, 2023
BOAS logo

Reply from BOAS

Hi Luc,

I'm very sorry you thought it was a one star experience and we apologize for not doing a better job!

Unfortunately we didn't have the jeans you ordered in stock due to a technical issue, so we had to cancel and refund your order. We hope you might reconsider in the future and order a great pair of vintage jeans again!

Again, we're sorry and will use your experience to improve it for others.

Thanks,
Vin

Rated 3 out of 5 stars

Pants i bought were already sold in…

Pants i bought were already sold in another platform, they contacted me and ask if I’d like another pair but i preferred a refund. They immediately refunded me on paypal but it’s been on hold for a week. Contacted them about it but haven’t heard anything yet…

Update 21st of April: after my one star review the money coincidentally wasn’t on hold anymore and i got it back. Happy it’s resolved, because i like the concept of the shop!

April 6, 2023
BOAS logo

Reply from BOAS

Hi Renzo,

I'ts Vin here, the founder of BOAS.

I'm very sorry you haven't yet gotten your money back! We refunded you straight away, and I just checked our backend and it tells me the refund was succesful, but apparently Paypal is holding it. The team and I can't find your message about the on hold payment, so could you reply to my email to tell me what's wrong? I can try talking to Paypal to see what's wrong so you can get your money back as soon as possible!

Thanks and again I'm sorry Paypal is holding your money!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look