I’ve had an awesome experience working with Bobtail. Their team is super professional and really stays on top of communication. The reps consistently check in, follow up on loads, and make sure eve... See more
Company replied
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Good team of professional staff members Ready to help and guide you 24x7 Very cooperative and positive attitude Fast and hassle free transactions App is easy to use simple steps to download... See more
Company replied
The amount that was originally allocated to the company on the fuel card has been lowered although it was paid on time every Monday. We have shown proof that we can pay so I didn't understand the rati... See more
Company replied
Being a new business owner and a one man operation can be challenging most times. Bobtail Factoring really eases the majority of burdens by making sure you have your funds when you need them most, imm... See more
Company details
- #119 of 175 best companies in Alternative Financial Service
Written by the company
Bobtail provides freight factoring and fleet cards built on transparency and fairness to help carriers grow their businesses.
Contact info
United States
- hello@bobtail.com
- bobtail.com
4.5
Excellent
245 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EMPLOYEES LIKE TOM WILL KEEP BOBTAIL IN BUSINESS
Tom is a problem solver and will keep bobtail clients with bobtail. He’s very patient and willing.
June 18, 2024
Unprompted review
Reply from Bobtail
Thank you, Olufemi! You're absolutely right -- we wouldn't be in business without people like Tom.
CAMILLA
Camila i very help person to work with . we have very good experince with her all the time.
June 25, 2024
Reply from Bobtail
Thanks, Miguel! We're so glad you've had a positive experience. Camila is awesome!
The correspondent Salman Hassan was…
The correspondent Salman Hassan was patience. He took his time taking through the process. He was accessible and he knew what needed to be done and to vet the information I needed to move forward.
June 24, 2024
Reply from Bobtail
Thank you for your feedback, Edward! We're glad you've had a positive experience.
Salman made this a great experience as…
Salman made this a great experience as did Juliana Garay
June 20, 2024
Reply from Bobtail
Thank you, Larry! We're so glad you've had a positive experience. Salman and Juliana are amazing!
Salman went above and beyond to help me…
Salman went above and beyond to help me cross over from TAFS to Bobtail. He made the process easy and helped expedite everything.
Bobtail has definitely been a better experience than TAFS and RTS! Hands down!!!
Salman thank you!
June 11, 2024
Reply from Bobtail
Thank you, Milton! We're so happy you've had a positive experience. Salman is the best!
I like that bobtail is straight to the…
I like that bobtail is straight to the point and there is always someone I could contact via text, call, or email.
May 30, 2024
Reply from Bobtail
Thank you, Jarvis! We're so glad you've had a positive experience.
Support in Spanish is always very…
Support in Spanish is always very efficient.
May 31, 2024
Unprompted review
Reply from Bobtail
Gracias! :)
Very good customer service,and great…
Very good customer service,and great resolution for any problem
May 31, 2024
Unprompted review
Reply from Bobtail
Thank you, Yaima! We're so glad you're having a good experience.
Reply from Bobtail
Thank you, Sukhdeep! We agree -- Ali is an extremely kind and understanding person.
Ali Abdullah is one is best guy work…
Ali Abdullah is one is best guy work for bobtail thanks Ali again
May 29, 2024
Unprompted review
Reply from Bobtail
Thanks, Manraj. We're so glad you enjoy working with Ali -- we certainly do.
Amazing company, you can trust.
Amazing company, very serious and reactive, Biboi Salar does a great job!
September 6, 2023
Unprompted review
Reply from Bobtail
Thanks, John! We agree -- Biboi is awesome.
I was being helped by Salman Hassan he…
I was being helped by Salman Hassan he is always so helpful and acknowledged.He have great customer service skill.
May 20, 2024
Reply from Bobtail
Thank you, Harminder, for sharing! Salman is indeed extremely skillful in customer service. We're so glad you agree.
The experience working with Kamila is…
The experience working with Kamila is great. She always looks for get us a solution with brokers no matter what she always did.
May 20, 2024
Reply from Bobtail
Thank you, Jose. Camila is an excellent professional, a great person to work with. We're lucky to have her at Bobtail!
Best Factoring experience as a new MC in the industry
Bobtail has provided nothing but superior customer service since my company chose them for factoring. Everyone that is part of their support team is very knowledgeable of the trucking industry to include staying up to date on current trends. Camilla in particular is by far the greatest. She works with the “Red Team” which helps resolve invoice issues. She has been so patient with my company in dealing with any issue or question that we may have and need answers to. She goes over and beyond the call of duty and everyone at our company can’t thank her enough!!! Thank you Camilla for all that you do! Oh and I forgot to mention how quick the payout is once all BOL’s have been verified.
May 17, 2024
Unprompted review
Reply from Bobtail
Thank you, S Graves! We're so happy you're having a positive experience. Camila is a very valuable member of our team -- we're lucky to have her.
Reply from Bobtail
Thank you, Karanveer! Marge and Ali are indeed very valuable members of our team.
Customer service is key
Marge at Bobtail is very consistent and her customer service has always been top notch .
She never hesitates to get my invoices fixed and troubleshooting is her specialty for resolve
She really sets a good standard and represents the corporation well .
Marge makes me proud I chose Bobtail.
Thank you
May 10, 2024
Reply from Bobtail
Thank you, J. Coop! We're honored to serve businesses like yours and so glad you enjoy working with Marge as much as we do.
Reply from Bobtail
Thank you, Reimi! We love working with companies like yours.
CLUTCHIN IT ALWAYS!!!!
Team 101 is the Dream Team for me! Amazing Support. Can always count on Marge to deliver clutch!!!!
May 14, 2024
Reply from Bobtail
Thank you, Richard! We're so happy you've had a great experience. Team 101 for the win!
Reply from Bobtail
Gracias, Pedro! Sí, tenemos mucha suerte de tener a María Carolina en nuestro equipo.
They are very professional and prompt…
They are very professional and prompt when paying!
May 13, 2024
Reply from Bobtail
Thank you, K&B Trucking! We're honored to serve businesses like yours.
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