Bodycon Collection Reviews 185

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, describing them as well-made with good fabric and construction. They often find the dresses fit beautifully and are true to size, with some noting the helpfulness of the size guide. The ordering process is frequently described as easy and smooth, and many are pleased with the range of products available. However, some people were dissatisfied with the return policy, finding it difficult and costly, especially for international returns. They mention issues with only receiving store credit or gift cards instead of refunds, and being charged for return shipping. There are also occasional concerns about delivery times, with some experiencing delays beyond the estimated timeframe. A few customers also reported receiving items that did not match the online pictures or were of poor quality, including some with defects.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, fit, and style of the... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the excellent quality, thick fabric, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Return policy

Reviewers highlight negative aspects of the return policy, expressing widespread dissatisfaction. Many... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered twice from Bodycon Collection and found the buying process really easy. The size guide is very helpful as there are different fabrics etc it’s good to see what would be the right size.... See more

Rated 3 out of 5 stars

I ordered a medium paid in full then received an email stating the medium was out of stock. It was offered the small decided to try the small and asked if it could be rushed they did not grant my wish... See more

Company replied

Rated 5 out of 5 stars

The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress,... See more

Rated 5 out of 5 stars

Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Contact info

3.5

Average

TrustScore 3.5 out of 5

185 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

High Quality

High Quality, fit size accurate and service was as expected

December 20, 2025
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Reply from Bodycon Collection

Hi Garry,

Thank you for taking the time to leave us a review. We’re delighted to hear you found the quality high, the fit accurate, and the service as expected.

We really appreciate your support and look forward to helping you again in the future.

Head of Customer Service
Bodycon Collection

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Rated 5 out of 5 stars

True to size

Fit is true to size and quality is great!

December 16, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Stephanie,

Thank you for your feedback. We’re so glad to hear the fit was true to size and that you’re happy with the quality of your dress.

We hope to help you find another favourite look again soon.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Long wait, but worth it

Took a while for the dress to arrive, panicked it wouldn’t arrive for my party, but it did! It fits really well, although ordering a large as a size 10 was a bit off putting. Great construction, material and style. Communications from the website was very informative. Would order again.

November 18, 2025
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Reply from Bodycon Collection

Thank you so much for your review and for trusting us with your party outfit Ms Smith.

We’re sorry to see that delivery took longer than expected, and appreciate your patience during the very busy Black Friday peak shipping period. Shipping times should be back to normal now.

We’re delighted the fit, quality and style worked so well for you. We’d love to welcome you back for your next special event, and thank you for choosing Bodycon Collection.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Beautiful dresses

I love these dresses. The quality is very good, and they fit perfectly. Highly recommended!

September 2, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you so much for your review, Carmen.

We’re thrilled to hear you love your dresses, that the fit is perfect for you. Thank you for choosing Bodycon Collection and we'll love to welcome you back for your next special occasion.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

The clothes were just like the photos & excellent!

The clothes were just like the photos. Vibrant colors, good quality strong fabric and great fit.

November 28, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you for your feedback, Sophie. We’re so happy you love your Bodycon looks!

Thank you again for choosing Bodycon Collection. We hope to see you again for your next special event.


Head of Customer Service
Bodycon Collection

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Rated 2 out of 5 stars

Horrible experience

Horrible experience. Shipping takes much longer than they suggest and there’s no way to see an updated shipping date estimate. Really disappointing.

November 27, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Shadia,

Thank you for taking the time to share your feedback.

As outlined on our website, our standard shipping time is 7–10 working days, and your order is currently still within this timeframe. Our team have been in touch to show you how to track your parcel online and to provide you with updates using your Royal Mail tracking details.

We understand how frustrating it is to wait for your delivery and we’re closely monitoring your order to ensure it reaches you as quickly as possible. If we can help with any details, please don't hesitate to let us know.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Stylish and sexy, without costing a fortune

Great info on products, super easy check out and first time 10% applied.

November 26, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you for your review. We hope you love your new look and feel amazing in it. Thanks again for choosing Bodycon Collection, and we'd love to welcome you back with your next event look.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

The most flattering and beautiful dress

Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant it fit my body in the most flattering way, hugging my curves perfectly. The dress is so comfortable to wear and I absolutely love it, I received so many compliments! I’m about 150lb but 5”11 tall and the size Large was perfect for my frame. I’ll definitely be buying more dresses!

November 24, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you so much for your review, Suzanne.

We’re thrilled that the sizing chart helped, and that the fabric, design and fit made you feel confident and comfortable. It’s wonderful to hear you received so many compliments. We appreciate you choosing Bodycon Collection and can’t wait to help you find your next favourite dress.

Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

They don't do refund

They don't do refund, if the dress don't fit you your money is gone.
They also have a very tiny warning labels that can be misleading to your purchase.
I don't recommend this online store at all, go buy somewhere else.

November 25, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Des,

Thank you for taking the time to share your feedback.

We’re sorry to hear the dress didn’t work out for you. We offer a generous 60-day return window and the option of a store credit or gift card for change of mind. I can see the item you purchased was marked as a final sale item, and as shared, is not eligible for returns or exchanges in line with our published return policy.

Our team has already been in touch to walk you through the available options and to help as much as we can within that policy.

If you have any other questions or need further assistance, please reply to our message or contact our support team directly so we can continue to help.

Head of Customer Service
Bodycon Collection

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Rated 5 out of 5 stars

Very good quality fabric

Very good quality fabric. Fast shipping. Will definitely be back.

November 20, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you, Jade, for taking the time to leave your review.

We’re delighted you’re happy with the fit and quality of your Bodycon look and that your order arrived quickly. We really appreciate your support and look forward to welcoming you back to Bodycon Collection again soon.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

I really wanted this exact dress for my…

I really wanted this exact dress for my graduation, I am glad I found it in time

November 25, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you for your review, Prajakta.

We’re so glad you were able to find the exact dress you wanted in time for your graduation! We hope you feel incredible wearing it and have a wonderful celebration. Thank you again for choosing Bodycon Collection.

Head of Customer Service
Bodycon Collection

Rated 4 out of 5 stars

So far everything has been great

Looking for Christmas presents for my wife. So far everything has been great, the product quality, pricing and communication service. I just wish that some of the sale items had more sizes available.

November 19, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you for your review, Darren, and for choosing us for your wife's Christmas gifts!

We appreciate your feedback about sale items and availability. We’ll share this with our team as we plan future launches and sales, so our VIPs can enjoy early access, and you can grab your wife’s favourite looks while they’re still in stock. Thanks again for choosing Bodycon Collection.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

These dresses fit beautifully and are…

These dresses fit beautifully and are so well made. The quality is fantastic

November 18, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you, Julie, for your review.

We’re thrilled to hear your dresses fit beautifully and that you’re happy with the quality of your fits. Thanks for choosing Bodycon Collection, and we’d love to welcome you back for your next special occasion.

Head of Customer Service
Bodycon Collection

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Rated 4 out of 5 stars

Website Delays

I liked shopping but the website sometimes took a while to load.

November 16, 2025
Unprompted review
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Reply from Bodycon Collection

Thank you for sharing your feedback.

We’re glad you enjoyed your shopping experience with us. Our team is continually working on improving our online customer experience and performance during busy periods, especially during sales launches, and your comments are incredibly valuable. Thank you for choosing Bodycon Collection, and we hope your next visit is smoother and just as enjoyable.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

GORGEOUS

The dress is beautiful just to small I look forward to doing business with you ❤️ in the near future

November 7, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Audine,

Thank you so much for your review and for being such a valued VIP! We’re thrilled you love your looks, and our team are always here to help with sizing recommendations tailored to your preferences.

Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

They won't refund your money back!

Ladies, be careful. If you don't like a dress, you will be refunded with stock credits. I want this practise to be archaic in 2025. I'm allowed to buy a dress, try it, and return it, and get my money back. Absolutely terrible experience.

November 13, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Victoria,

Thanks for sharing your feedback, and I’m sorry to hear about your experience.

As outlined on our website, approved returns are refunded to store credit or a gift card, and we offer exchanges for change of mind, sizing, or style preferences. You have 60 days to return items, and our team is here to help you find the perfect fit.

We understand this may not be your preferred outcome, but our policy aligns with many boutique retailers. Our support team has been in touch to help you with your return, and we’ll take care of the rest.

Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

I ordered a skirt

I ordered a skirt. It did not fit. I have tried to return it to get a different size. I have sent many emails. I have been told a label was sent. I have looked through all emails from bodycon. I have looked in spam and trash folders. I have received all emails from bodycon except an email with a return label? They have told me it was sent twice but I have looked through every email and still no label?

October 25, 2025
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Reply from Bodycon Collection

Hi Kim,

I’m very sorry for the inconvenience here. For security, please check the email associated with your original order. Our returns emails and label notifications go to that address. You can also log in with that same email to your customer account and access our Returns Hub to view your return there.

Our team has reached out to see how we can solve this technical issue for you.

Head of Customer Service
Bodycon Collection

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Rated 1 out of 5 stars

Do not shop

Do not shop. I ordered a dress from here and it was a disappointment, fit terribly & I really didnt want to order a replacement dress but they don't offer refunds. So I ordered a replacement and of course had the same issue. Second dress did not look like photos online. I reached out to them to ask for a refund because I'm going through family trauma and truly don't have the energy to keep ordering dresses i don't want + you get docked a shipping fee each time so your money dwindles down & instead they actually said if I want to continue the return, Not only would i not get a refund but they charged me an EXTRA shipping fee and then removed the original replacement dress gift card so I'd only be getting a $17 credit toward another dress i dont even want. Now I'm stuck with this dress - already paid the shipping fee before realizing. An enormous waste of money, energy and material. You'll notice on the bad reviews they keep saying they offer a 'generous 60 day return window' but forget to mention how long they take to respond and also have just completely stopped responding altogether now as I'm sure they don't want to deal with me or give any money back. (From an optimist who never writes reviews)

October 31, 2025
Unprompted review
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Reply from Bodycon Collection

Hi Micah, we’re sorry to hear about your personal circumstances. We know returns can seem daunting, especially when you’re dealing with family trauma.

As outlined on our website, we offer store credit or a gift card for change-of-mind, sizing, or style preferences. One complimentary return is available per order; any additional returns incur a small restocking fee, and customers are responsible for return shipping. We provide a 60-day return window, and include a fit finder, detailed product info, and material images to help with sizing and expectations.

I’ve reviewed your case, once the additional return fee is paid, we’ll be able to approve your additional return.

We're here to help you choose a style and size better matched to your personal preferences, and guide you through your return.

Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Everything’s perfect fit for amazing…

Everything’s perfect fit for meh,,,amazing love it xxxThanks x

October 23, 2025
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Reply from Bodycon Collection

Hi Ruben,

Thank you so much for choosing Bodycon Collection. We’re thrilled to hear the fit was perfect and that you love your looks! We can't wait to welcome you bck on another special occasion.

Head of Customer Service
Bodycon Collection

Rated 2 out of 5 stars

Dress was cut so small on the chest…

Dress was cut so small on the chest that it didn’t cover the nipple! I’ve remade the top out of some of the hem to get it a normal size. You need to assume at least a B cup with dresses for adult females. Pattern cutter needs retraining.

October 22, 2025
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Reply from Bodycon Collection

Hi Fiona,

We’re sorry to read your fit wasn’t right, especially in the bust. The style you chose has sweetheart, fitted cups, which can run small for fuller busts. For more coverage and support, we generally recommend our V‑neck or wrap styles.

We’re here to help you find the perfect fit for your preferences and cup size. Our team are on hand to help with styles and sizing that are suited to your specific measurements.

Head of Customer Service
Bodycon Collection

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