BodyLogicMDReviews 

1,018
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

My phone calls were recorded for response but never heard from Body Logic. My entire medication order was taken off auto ship when I requested that only one be removed. Finally, after repeated calls s... See more

Company replied

Rated 2 out of 5 stars

After three months, I don't see much difference in feeling better yet. It seems that a patient is supposed to figure out what strength of medications to try month to month to find the sweet spot. I... See more

Company replied

Rated 3 out of 5 stars

I love Dr. Cooper and appreciate how much time and interest she spends with me. However, I am so unimpressed with the larger machine of Body Logic. I don’t feel like a valued client at all. Testing pr... See more

Company replied

Rated 5 out of 5 stars

I’m very pleased with my experience. There was an appointment mixup initially but I emailed my concierge Nina Friscia and she took care of everything, immediately! I met with my doctor via Skype yeste... See more

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Company details

  1. Doctor
  2. Fitness and Nutrition Service
  3. Pharmacy
  4. Wellness Center

Information provided by various external sources

BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(1,018)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, excellent team

March 4, 2026
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 1 out of 5 stars

BodyLogic Columbus Ohio

BodyLogic Columbus Ohio, August 2025

The office visit itself was nice.

Visited once, so far. I wish someone broke it down for me because this is a huge financial commitment up front no matter if I stick with it or not.

Yes, there are hidden fees. Like, $200 "new patient" fee. Is this standard? I have no idea. The clinic way under quoted me on pills and cream cost. I told them I need all pricing up front to plan the rest of setup and future out of pocket $. 2 out of 10

Let's break it down according to just my simple already healthy but ageing needs:
- No consultation up front to see if this is even for you, I'm sure there might be unless you pay, they did not offer.
- Need blood/urine work done very first thing: $545, before the doc even talks to you - you will need to know how much each is because you will need one or both again in the future to tweak your formula. This fee was paid to BL and they do not know how much each of them cost alone, which is weird.
-Office Visit: $295 every time no matter what - seriously!
-Some fallow ups via Phone: $150 each seriously! (hopefully with the Dr. and not the computer lady)

Pellet therapy: Pellet $(your formula), Insertion fee $300, don't forget office visit $295
or
Shots:$$ ??? (days later they still have yet to get back to me on this) If I do this, I'm going the shots to avoid that $295 visit fee and the $300 insertion fee every 3 months (saving $600 x 4 times a year)

Supplements: 1 type of vitamin for me $50 (a little over priced I think, and I was under quoted again) Dr. said I could also buy my own which I did through amazon at a fraction of this price.
Estrogen Cream: $70 1 month
Progesterone Pills: $70 1 month

Also, after the $295 office fee and $200 "new patient" fee they would rather you call corporate with questions. Nope, I'm calling or emailing with questions for my Dr. or at least the computer lady can get me answers, hopefully.

Honestly I might just go back to my gyno and have her review my blood/urine and have her recommend and give me different or higher dose pills for estrogen/progesterone/testosterone. All this is really stressful and extremely costly. In summary, no prescriptions, just a doctors review of my blood/urine at a cost of just over $1000.

I mean if you got the money for all this then go for it. And leave a more complete review for us ladies.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Find another practice

I started with them in January, have spent over $2,000 and my symptoms are actually worse. I have run out of my medication twice due to their incompetence. Communication is poor and there is a complete lack of urgency to correct their errors and there is absolutely no concern for my well-being.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud! BEWARE

This company is disorganized and chaotic. There is no accountability for any complaints. The customer service provided by Susan Compton and staff is extremely poor. She is incompetent and has hurt me more than me helped me. When I expressed my concern to her she was rude, defensive and started making up excuses to deflect accepting accountability for her lack of knowledge. Their only purpose is to sell you on as many unauthorized supplements as possible that turn out to be completely unnecessary. Susan Compton is not board certified and the supplements they are prescribing are not FDA approved. They should be put out of business. I have taken my concerns to The BBB in hopes for a resolution. Do not use this company if you were looking to become balanced with your hormones. They are a complete fraud.

March 17, 2025
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Heather, we are sorry that you were dissatisfied with your experience with BodyLogicMD. This is not the reputation that BodyLogicMD strives to maintain. If you would like to discuss further, or if you have additional questions or concerns, please email us at PatientRelations@bodylogicmd.com.

Rated 1 out of 5 stars

Gave it a chance, they've lost my trust

First off, it is very pricey compared to similar services. They do a lot of testing which is very expensive, then prescribe based off symptoms anyway. My order for progesterone has been messed up twice now where I've not received it in time. No order at all listed for one month. I cannot go this long without it. I have panic attacks and can't get back on track for a long time. Have resorted to progesterone cream online.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service

When I called, I was so excited to find something that would "solve" my problem, that apparently, I didn't hear that I would be charged $499 just for a urine test and that I would have to pay another $495 for the consultation. Totally insane. Set a wait a time and money. Please do not be fooled.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

I inquired about services at BodyLogic online and received a phone call. However, the representative was extremely unprofessional and failed to listen to my concerns. Instead, she did not allow me to finish my statement and proceeded to talk over me. I wish I remembered her name, but whoever called me from the Atlanta location (from phone number 404-602-0376) on Tuesday 10/15/24 @ 1:14pm is a horrible representation of BodyLogicMD Atlanta, and I would not recommend anyone to use this company.

October 15, 2024
Unprompted review
Rated 2 out of 5 stars

Body Logic Franchise - Inflated Pricing

While I really like the Dr. I use, this review is for the larger machine (aka franchise - Body Logic which he works under). After being a loyal client for almost 2 years, Body Logic tacked on a $300 administrative fee with zero warning or notification. When you sign up with this company and take hormones, you are automatically committing to routine blood tests amongst other tests. This is normal as they should be checking your serum levels routinely when you take hormones. However, now in addition to their already crazy high lab fees and urine test kits that I pay for out of pocket, Body Logic has decided to add on a $300 admin fee as well. It's ridiculous - I was warned about this place by other reviews that has similar comments and now it's happening to me. It's sad because I like my Dr that works under them very much, but I am very turned off by the larger functioning body logic franchise machine that you have to work through and their crazy prices and hidden fee's. I don't feel like a valued client to them even though I feel cared for by the Dr. in my area that represents them. It's also a bit confusing to get a hold of the right people since you are working through the franchise for some of the experience like lab work etc., Sadly, with these new admin fee add ons will be taking my business elsewhere. There are a plethora of hormone companies out there now. Do your research!

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

I paid $495 2 weeks ago

I paid $495 2 weeks ago. Sent in my blood and urine samples and haven't heard a thing. When I call the Encino office, no one answers. OMG I'm so angry that this is a scam.!!!!

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

Hmm let’s see if this gets posted

Hmm let’s see if this gets posted. Tried twice before and ironically the “submit” just spun. In short, save your money and do your research. This company will suck you dry. Fortunately I found a similar bio identical service for a smaller price, same labs, SAME PHARMACY and same treatment with zero hidden fees. When my old doctor left (without notice by this company), I was defaulted to the other doctor in the practice. Somehow my fees went up by about $100 for a FOLLOW UP, not even a full visit. Beware of the snakes selling their oil!!

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with regards to BodyLogicMD. I have been engaged with them for over ten years on and off. When my original Doctor left the program, the next Doctor pushed supplements to a point that was not productive to my health. I thought I would re-engage with them this year and wow, the program has gotten worse. I have spent over $1,500 and do not feel better, there is zero follow up, I asked for money back and they have now gone silent. I am beyond disappointed with their racket. They are charging my credit card, the portal is no longer working and I feel stuck in a loop. I am going to have to cancel my credit card.

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS - STAY AWAY

I have Hashimoto's thyroid disease. I've done my fair share of research on this. I have friends that are taking the drug, Armour, and reacting quite well. That's why I called this group. It was later on a Friday afternoon, and I wasn't explained everything in full. The person that called me back told me they do prescribe this medication for hypothyroid. I paid for 2 urine tests, one is to test my hormones. I'm not interested in that! Then after my credit card is charged for about $500, I receive an email later that there is another $595 charge for a telemed visit with the doctor plus supplements. What supplements? It appears all they want is your money and do NOT disclose charges properly. What a SCAM!!!

March 17, 2022
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Teri, we are very sorry about your experience as it is our goal to provide transparency to our patients prior to the start of their care plan. My understanding is that you spoke to one of our team members and this situation has been rectified. If this is not the case please email me at PatientRelations@BodyLogicMD.com and I will be happy to assist.

Rated 5 out of 5 stars

2 Month Update! Life is beautiful!

I initially posted a review on October 19, 2021. It was a 3 star because there were positive AND negative things to share. So I did 3 stars for neutral.

I must share my experience, up to now, not quite 2 months into my hormone replacement. To truly understand my incredible experience, you must know just how bad things were for me.

I went through menopause early and for 10 years… same BS from my GYN… estrogen doses so low that I had no real benefit but my husband could penetrate me without searing pain and bleeding. But it still hurt and there has been no sexual pleasure, at all… for me. JUST pain, followed by many days of burning skin, frequent UTI and kidney infections (which I’ve never suffered from prior to menopause). And my GYN (a female) told me that this is the way it is now… accept it. She had added Testosterone at one point which made it possible to very rarely have a little positive sensation, which ultimately fell flat.

Then there was the constant urinary leaking during the day and having to wake up several times every night. She wanted to refer me to a urologist, you know… maybe I need some medication or surgery!

She retired and my next GYN, a man… actually listened to me and agreed that it’s not ok to have to engage in something that is painful, causes infections and resentment… and provides NOTHING positive… and it isn’t acceptable. He increased my doses. Still… minimal results. They generally won’t prescribe enough for real results because of CDC guidelines. It was a decade of deep frustration and sadness.

Research, over the years led me to finally try Body Logic MD, of FL.

It’s not even been 2 months and the difference is incredible. So… this is what I’ve noticed, so far.

I asked my husband to leave sex OFF the table, for ONE full week on my new doses.

Day 7… Sex did NOT hurt! It didn’t feel good but it didn’t hurt! I held my breath, waiting for the signs of a UTI/Kidney infection. By the end of week two, I exhaled. Nothing! By this point, I was already sleeping better as I was not waking up AT ALL, during the night, to use the bathroom. I can’t tell you how wonderful it is to wake up refreshed. When I am awake, I do still have to pee frequently but I don’t pee my pants if I can’t get to the bathroom right away!

Almost 2 months now and still NO infections, sex is more regular and since it isn’t painful, I don’t feel resentful. I now even have SOME pleasure!

My skin is soft again! Im not itchy all over, any more!

I just had my second virtual appointment a few days ago, with Ms Lupinski and we discussed increasing my doses. YES! She said my estrogen receptors are waking up and the new doses will wake more of them up. So, my Estrogen, Progesterone and Testosterone have been increased and I think it’s going to be enough to achieve the results I seek. And the cost has not increased.

Ladies, I highly recommend Body Logic MD of FL. I warn you, the Testosterone is injectable BUT… it’s EASY and it’s NOT painful!

Body Logic MD has changed my life, drastically, in such a short time and my marriage, which was very healthy (though we struggled with the menopausal impact on physical intimacy) is experiencing a new excitement and joy!

Thank you Body Logic MD! Thank you Christine Lupinski (my wonderful PA)!

December 11, 2021
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Amy, thank you for providing an update to your previous post. We are so glad that you are happy and that this has become an incredible experience for you. As mentioned in the response to your previous post, by leaving us a review, especially one which details both a positive and a negative experience, we are able to modify our processes and elevate our level of service. Thank you again for your feedback!

Rated 1 out of 5 stars

Do not use this company for hormones

Do not use this company for hormones! All they want is your $$$$. They fixed my hormone imbalance but it cost me $20,000 for the first year. I was so desperate I paid for it but then finally figured out they were scamming me out of my $$$! Find another doctor.

November 11, 2021
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Hello Allyson, we are so sorry you are not satisfied with your experience. It is our goal to provide transparency to patients prior to the start of their care plan. We would like to research your charges. Paying $20,000 for the first year is very unusual and not a typical patient experience. BodyLogicMD is not the least expensive option for bioidentical hormone replacement nor the most expensive. We take pride in our network of practitioners which offers the most highly trained practitioners in the field and also offers comprehensive treatment for each individual. If you have a moment, please email me at PatientRelations@bodylogicmd.com, so we can investigate this further together. Thank you.

Rated 1 out of 5 stars

Never will I recommend this company

Never will I recommend this company: they didn't answer phone calls or emails expediently. DIdn't tell me outright how much it will cost. Gave me injectable testosterone with no directions, 2 different guaged needles (yes, a pharmacist from Florida on their payroll called to relate how the different guages were used). Had me inject 3x's the amount of testosterone needed which took a large toll on my health and relationships. Dr. had short-timers syndrome and was very condesending, was to leave employment asap. Went to another practitioner not with BodyLogic, who took a really comprehensive blood test. Found out my homosystine was 13x higher than it should be, my CRP was borderline heart attack!!! He charges $320 A YEAR plus meds/supplements. I feel I am finally in good hands and feeling better daily.

November 1, 2021
BodyLogicMD logo

Reply from BodyLogicMD

AI, we are very sorry you are dissatisfied with your experience, this is not the reputation that BodyLogicMD strives for. By sharing the details of your experience we are able to modify our processes and elevate our level of service. To note, there are usually two gauges of needles sent, the larger is used to draw medication out of the vial while the smaller gauge is used to inject the medication. We are working with our partner pharmacies to confirm that clear instructions are included in each shipment. If you have any other concerns please feel free to email me at PatientRelations@bodylogicmd.com, I am happy to help.

Rated 5 out of 5 stars

Top Quality Care and Products

This company is extremely professional. I can not be more satisfied with their customer care and quality of both services and products. They are amazing!

October 5, 2021
BodyLogicMD logo

Reply from BodyLogicMD

JoAnn, a positive review is the highest compliment we at BodyLogicMD can receive. Thank you very much for taking the time to leave a positive review. We appreciate patients like you!

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM

The at-home testing kit was incredibly inefficient. I had to send two different blood samples in, which I performed exactly to the instructions, only to be told twice that the cotton swabs did not have enough blood on them. I then had to go to a lab to have blood drawn so that their sample would be large enough.

The company is also the equivalent of joining a gym membership that is impossible to cancel. They charged me a $600 flat fee which was supposed to include two virtual physician visits, an assessment of my blood/urine, and supplements. As it turned out, the supplements (besides the testosterone) cost extra - I was convinced that I should do a 14-day cleanse consisting of a $170 protein shake pack (surprise, there is no smaller/less expensive cleanse or brand that they offer), as well as other supplements which were not covered (no reason was given for this).

I ordered all of the suggested supplements and adhered to the cleanse as best I could. I was specifically told that I would not be charged again without my consent. Yet Bodylogic did charge my credit card again $600 without any email or correspondence or notification whatsoever. When I discovered the charge, I advised Bodylogic that I did not want to continue paying $600 particularly since they had already collected samples from me and the supplements were extra. I also called my credit card company to have the fraudulent charge removed.
When my credit card company contacted Bodylogic, the company outright lied to the credit card company and told them that it was not a recurring charge and that I had agreed to the charge. I have been stuck in an endless loop with Bodylogic and Chase trying to get the fraudulent $600 removed from my card, for which I have not received ANY services.

Bottom line: do NOT use this company, they are a scam and will charge you exorbitant fees without your permission.

September 16, 2021
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Lauren, we are very sorry you are dissatisfied with your experience. It is our goal to provide transparency to patients prior to the start of their care plan and we’re sorry that we missed the mark for you. Please check your email, we have emailed you with a resolution. If you have additional concerns please, as I mentioned in my email to you, reach out to me at PatientRelations@bodylogicmd.com so that I can assist. Thank you for allowing us the opportunity to rectify this situation.

Rated 1 out of 5 stars

Waste and money and time

Waste and money and time. They don’t help you with anything. Just go somewhere else. All they do is take your money. I have an issue and they literally did nothing to help. Just said good luck. If you doctor is Briana Willis, you won’t get much help she seems to just want to take your money and offer no real help…

September 7, 2021
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Jeff, we are very sorry you are dissatisfied with your experience. We do not have a BodyLogicMD practitioner by that name but we do have an employee by that name. If you have a moment and are willing, can you please email me at PatientRelations@bodylogicmd.com so that I can help to rectify this situation. Thank you!

Rated 1 out of 5 stars

Nor the doctor or the assistant have a…

Nor the doctor or the assistant have a clue of what’s going on , they just looking to make MONEY .

September 2, 2021
Unprompted review
BodyLogicMD logo

Reply from BodyLogicMD

Souheil, we are very sorry about your experience. It is our goal to provide transparency to our patients prior to the start of their care plan. If you have a moment please email me at PatientRelations@bodylogicmd.com so that I can understand what transpired and do my best to rectify the situation. Thank you!

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