Not great, I am afraid
Called twice the sales representative, texted him .. nothing. After I have wrote on the website, the sales representative just popped up at my door at 19.;00 CET with the excuse, oh "I thought the order is for the next month?" Ok, the gentleman could have called back and avoid a full trip to my place? I needed all for the coming week. He noted down what we need and delivered in my absence .. additional products included. My husband was home, hence he paid and never checked the list as he thought that was what I agreed as I informed him. Last year they tried the same .. but I was the one who received the merchandise, hence refused the additonal products .. after tones of please it's great try this and this ... Unprofessional and very poor trained staff. Also such a mess with the website too. Some of the products were good to go directly to the bin after baking: Mini Schinkengipfel. I do not recommend it. Unfortunately, I just used the products for yearly parties, some products could be great to have (the Fallafel and mini ice cream cornetto). I can get better frozen products in Aldi/Migros/Lidl at this stage ... and not get the full hussle .. for 2 producst I don't find in other places. Sorry guys, but you need to shape up ... I will never buy form them anymore, even I was not a regular customer, but the business could be good, if improved!
