Heatco Scotland Ltd Reviews 

527
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting that installations are often completed quickly and without fuss. Many highlight the staff's helpfulness, politeness, and expertise, making the entire process smooth from initial contact to completion. Reviewers appreciate the clear explanations, lack of hard selling, and the tidy work, often mentioning that the team leaves the premises spotless. Customers also frequently commend the competitive pricing, finding the costs fair for the high quality of service and products received. The company's responsiveness, from immediate call-backs to quick scheduling for surveys and installations, further contributes to the overall excellent experience, with many recommending them highly.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Customers had positive experiences with pricing, finding it to be fair and competitive compared to other... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of workmanship and... See more

Customer communications

People report positive experiences with initial contact, often highlighting prompt responses and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

From first visit from Grant to my installation today everything was spot on. Installer was quick, efficient and tidied up everything when he was finished. Gave me a full explanation of our new Worcest... See more

Company replied

Rated 5 out of 5 stars

It must get very boring reading the same thing over again. Unfortunately, I am not able to add anything different to this review. As has already been stated repeatedly, from first contact to the fina... See more

Company replied

Rated 5 out of 5 stars

Got a few quotes for a new boiler after mine broke. Grant came out to price up a new boiler he was very professional in his approach. Was the most competitive with pricing. Install and tidy up took ha... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

5.0

Excellent

TrustScore 5 out of 5

527 reviews

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No recent history of asking for reviews

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5.0

All reviews

(527)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Heat Co service

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement.
We were offered a date for fitting in less than a week.
James, the installer, arrived on time with all the required material. He carried out clean and tidy installation during which he carried out all the necessary safety checks. Before he left we had a copy of the Gas Safe certificate.
The details of the 10 year guarantee were emailed within 24 hours.
A good job from start to finish and I would recommend them everyone.

July 30, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thanks Jim, we appreciate your feedback

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Rated 5 out of 5 stars

Brilliant service from Heatco

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything neat and tidy.
James did a great job and explained the operation clearly after completion. Would recommend Heatco to anyone.

July 31, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Andrew , we appreciate your 5 star review

Rated 5 out of 5 stars

Cost and information

Grant arrived as agreed on time and went through the whole thing and strongly recommended the correct boiler that was most suited we also agreed a date and time
Adam arrived as per agreed date and time
For the installation etc , he has done a great job from start through to completion
He also cleared up and left the area spotless,I would have no hesitation in recommending Heat Co Scotland to friends and family
Reg

July 30, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Reg

Rated 5 out of 5 stars

boiler replacement

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworkingthe boss off the company is not adverse to gettinbg his hands dirty as popped in got stuck in helping ADAM TO FINISH THE JOB EARLIER THAN QUOTED.well done lads will certainly used you for the maintenence. .

July 25, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Norrie

Rated 5 out of 5 stars

Heatco.Scotland Ltd had previously…

Heatco.Scotland Ltd had previously installed a boiler in my daughter's property so I had a previous positive experience with Kevin and his team. The installation of a combi boiler in my house was hassle free and competitively priced. If you want an honest quote and first class workmanship Heatco has to be first on your list when asking for a quotation

July 2, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Derek , we really appreciate your review

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Rated 5 out of 5 stars

Heatco Scotland, use them!

From Kevin's first call to me to the installation this has been a first class service, Kevin was very clear and transparent with his assessment of the job, timings and quotation, James arrived to fit the boiler and was also a great guy, pleasant, polite and professional, if you want a company that delivers superlative service at a great price with excellent communication, choose Heatco Scotland, they were quite simply brilliant.

July 8, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Alasdair

Rated 5 out of 5 stars

Great company

After being messed around by another company I put in a quote request with Heatco as we didn't have a working boiler. Grant came out the same day, gave us a quote and answered all the questions I had. I changed my mind on the type of boiler we wanted and they messaged back with a new quote shortly after. It was all booked on Monday and was installed by James on Wednesday with no issues. We live in a flat so I was expecting something to go wrong, but everything went smoothly thanks to James.

I would definitely use this company again and couldn't recommend them enough.

June 18, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Jack

Rated 5 out of 5 stars

Great service from start to finish!

Our 16 year old boiler broke down recently and I called a few different companies for quotes. Kevin came round the day after I called and we discussed the various options. I already had a specific brand of boiler in mind, and Kevin was able to quote me for this. His quote was significantly lower than some other companies, and having read previous reviews I felt confident in moving forward with the installation. This was on a Friday. Kevin kept in touch with me over the weekend and confirmed that he would have someone over on Tuesday to fit the boiler.

8am on Tuesday morning James arrived and did a great job of installing the new boiler. We had only recently had a brand new kitchen fitted and the old boiler was nicely hidden in a standard cupboard so we were a bit anxious about the new boiler not fitting in the space or there being pipework visible, but James was able to fit the new boiler in the same cupboard very neatly even though it was a bit of a tight space. He also put down some protection on the area around where he was fitting the boiler to make sure there was no mess and made sure everything was nicely cleaned up.

The new boiler has been in for a few weeks and the heating and hot water has been working perfectly. The new boiler is so much quieter and seems far more efficient than our old one.

A great service from start to finish from Kevin and James, at a really reasonable price. I would not hesitate to recommend to my family and friends.

May 30, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Kulraj , we appreciate your 5 star review

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Rated 5 out of 5 stars

Reliable company

After several disappointing experiences with different companies—some of whom didn’t even show up or did poor-quality work—I was honestly quite nervous about getting our combi boiler replaced. I was worried about which company would come and whether they’d do a proper job.

Thankfully, HeatCo proved to be reliable and professional. They completed the installation quickly and with great attention to detail. Even when an issue came up (which wasn’t their fault), they were quick to respond and very helpful in resolving it. Their willingness to assist, even when they weren’t responsible for the problem, really impressed me.

It’s a relief to finally find a company I can count on. I highly recommend HeatCo and wouldn’t hesitate to use their services again.

May 23, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Nikolett , we appreciate your feedback

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Cannot say anything bad about Heaton. Excellent from visit for the quote, to installation & aftercare. Kevin kept in touch to ensure everything was being done as planned & then again to ensure we were happy with the work.
They were more friendly & helpful than other companies who had given us quotes.
I would certainly recommend them to anyone looking to have a boiler upgrade.

May 13, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Tracey

Rated 5 out of 5 stars

Great service from Kevin and his team

Great service from Kevin and his team. Very experienced and knowledgeable and able to respond to unforeseeable challenges along the way. Great team

May 22, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Mark

Rated 5 out of 5 stars

Would recommend

Fast, easy and great job, no complaints

April 14, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Josh

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Rated 5 out of 5 stars

Kevin was the first firm I had out for…

Kevin was the first firm I had out for a quote. He didn’t pressure me in to buying a new boiler and talked me through everything.He even moved a job to fit me in for installation the next day as I had no hot water for three days. Kevin the Engineer who fitted it arrived on time and was lovely and explained everything. From start to finish I would recommend.

April 4, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Anne

Rated 5 out of 5 stars

Solar & Battery Installation

I had a few companies quote for a solar and battery installation. Heatco Scotland Ltd were the best in explaining the requirements to complete the install and were very competitive on price. Sometimes the cheapest is not the best in my view. The job was managed over two days and we are very impressed with the workmanship and set up. I would strongly recommend Kevin and his team.

April 4, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Eddie , we appreciate your 5 star review

Rated 4 out of 5 stars

I had my old boiler replaced by Heatco…

I had my old boiler replaced by Heatco Scotland Ltd, and the process was smooth and well-handled. Kevin provided great advice during the site inspection, while Adam carried out the installation efficiently, leaving everything clean and tidy. Their competitive price and professional service impressed me. Definitely a reliable company for boiler needs!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Doing things properly

From first visit to completion Kevin and the team were excellent. Installation was very well planned and the work was executed professionally with minimal disruption to my gas and hot water services. I would highly recommend Heat Co to anyone considering upgrading or replacing their boilers or other hear system appliances. I’ll be back for sure.Eddie Carberry

March 28, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Eddie , we appreciate your 5 star review

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Rated 5 out of 5 stars

Outstanding Service

Outstanding service from Kevin from the moment we contacted him about getting a new combi boiler. Can’t fault the process in any way. On the day of fitting both Kevin and Robbie kept us well informed of the process and everything was done according to the plan. Everything was cleaned away and the place was left spotless. I am extremely happy to have went with Heat Co Scotland. Would highly recommend them to our friends and family.

February 10, 2025
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Hebah

Rated 5 out of 5 stars

5* Star service

I needed a new boiler and I shopped around for the best deal and I found that I could get my boiler through Worcester website and they put me in touch with Heatco Kevin to install. He was great, the quote on the website I got was for a boiler that was too small for my house, he went through all the options and still honored the price quoted for me and then he got me a hive at a really good price. The whole experience was smooth and simple - boiler check booked in for the next year on the day we installed. I would highly recommend them to anyone!

August 16, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Cerys

Rated 5 out of 5 stars

Heatco professionalism and service

Purchased my new boiler through the Worcester/Bosch website. Very simple. They referred me to their approved installer Heatco Scotland and received a call from Kevin same day and agreed an installation date the following week. Robbie arrived as planned and worked non stop for 4 1/2 hours. High quality work and very professional. No hassle. Old boiler removed everything left clean and explained all the working before leaving. Great service and a good competitive price. Highly recommend

December 5, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thanks Jim

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