Heatco Scotland Ltd Reviews 

527
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and polite during every single interaction throughout the entire project. Many consumers note that the pricing is very competitive and fair compared to other quotes available on the market today. Some people also felt that the entire installation process was remarkably fast, smooth, and completely stress-free from start to finish. Reviewers consistently mention that the engineers always clean up the workspace thoroughly and remove all old rubbish after finishing the job. People appreciate receiving clear explanations and very helpful advice regarding their new heating systems.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the smooth and professional... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and helpful... See more

Price

Consumers find price to be very competitive and fair compared to other company quotes. Reviewers note that... See more

Quality

Customers consistently note positive experiences with quality, highlighting high standards and professional... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that online enquiries and phone calls are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

From first visit from Grant to my installation today everything was spot on. Installer was quick, efficient and tidied up everything when he was finished. Gave me a full explanation of our new Worcest... See more

Company replied

Rated 5 out of 5 stars

It must get very boring reading the same thing over again. Unfortunately, I am not able to add anything different to this review. As has already been stated repeatedly, from first contact to the fina... See more

Company replied

Rated 5 out of 5 stars

Got a few quotes for a new boiler after mine broke. Grant came out to price up a new boiler he was very professional in his approach. Was the most competitive with pricing. Install and tidy up took ha... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

5.0

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(527)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company to deal with

Replaced our old gas boiler, provided us with options and the pros and cons of each. Installed within half a day, very professional and courteous engineer. Very tidy and disposed of the old boiler. Great service and communication, would definitely recommend.

February 22, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Many thanks for your review.

Advertisement
Rated 4 out of 5 stars

12 solar panels and battery fitted

12 solar panels and battery fitted, great service and tidy workmanship, the aftercare service has been excellent while learning the system, would use again.

February 1, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Many thanks for your review.

Rated 5 out of 5 stars

Heatco Scotland Ltd

Heatco Scotland Ltd

I have nothing but praise for the professionalism of all the staff involved in the renewal of my gas boiler. Kevin arrived and surveyed the property and clearly explained all the options, warranty and pricing. On the date of installation the team arrived on time and fully explained what was happening. They then got to work quietly and efficiently, whilst keeping us updated on the process. On completion of the work they fully explained the operation of the boiler and left the house as they had found it. All employees involved were friendly, efficient and competent. Well done and thanks to all.

February 13, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Robert

Rated 5 out of 5 stars

Kevin was very professional and…

Kevin was very professional and knowledgeable about our boiler replacement options. His friendly manner, quick solutions and clear price breakdown with payment choices, contributed to the overall excellent service his company provided.
I am happy to recommend this Heatco Scotland Ltd

January 26, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jan

Rated 5 out of 5 stars

HEATCO Job well done

HEATCO are a no-nonsense business. Kevin explained our options clearly with none of the usual salesman patter. We had 3 other companies come to give us quotes and ended up with headaches.
Adam came and replaced our boiler quickly and efficiently with no hassle on our part.
I would highly recommend this company and will keep them in mind for any future plumbing jobs

February 2, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you , we really appreciate your 5 star review

Advertisement
Rated 5 out of 5 stars

After contacting boiler guide

After contacting boiler guide, Kevin made contact with myself. His manner was calm, clear and concise and he was able to explain the problem with my boiler. This was in stark contrast to the other companies that used pressure selling techniques and incorrect information to sell me a new boiler. He was able to install and help me set up finance for new boiler making the process quick and painless.

January 11, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Janine

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Dealt with both Kevin and Adam, both were great. Adam installed the boiler, clean, tidy, professional and the standard of work was top class. Will definitely be recommending. Thanks again.

January 4, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you William

Rated 5 out of 5 stars

New boiler installation Nov 2023

Found Heatco Scotland via the Worcester Bosch search function. Carried out a tender between a few companies looked at Worcester Bosch, Valiant and Indesit options. Choose Heatco Scotland based on 12 year warranty, price, first impressions of going through the quote process and read a few of these reviews. We choose to get a New combo boiler installation of Worcester Bosch Greenstar 35 replacing a 17 year system boiler. We have a great new working boiler that has been relocated to the garage from previous utility space. All old boiler parts were removed. New hive system in play. Guys also installed 4 new radiators as well. Great service and would recommend Heatco to others looking for a new boiler.

November 29, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Chris , we appreciate your 5 star review

Rated 5 out of 5 stars

Great service throughout from survey to job

After some research online gave Heatco and another company the chance to survey for my boiler replacement. Both companies very reasonable prices (other company slightly cheaper). But the difference came in the level of professionalism and service that appeared apparent from Kevin and Heatco. Full explanation in layman's terms of options, what was required and what would happen on the day. On the install, the guy worked very efficiently and cleanly. Good after sales as well with phone calls to check everything.

November 24, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Paul, we appreciate your 5 star review

Advertisement
Rated 5 out of 5 stars

New Worcester Bosch boiler installed

A great company, can't recommend highly enough. I contacted Kevin who carried out a site visit the very next day and provided a full quotation on the same day. The quotation was very competitive. The installation was done within one week. The engineer was superb and did a fantastic job. He carried out all works on time, extremely professionally and left everything immaculate. We will also be having the annual service carried out by Heat Co.

Thank you Kevin and team, your efficiency and professionalism are greatly appreciated.

November 23, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jill, we appreciate your 5 star review

Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. Great, informative and professional communication from the start and turned up to fit new boiler when agreed. Very competitive price. Stevie who fitted the boiler explained how it worked and left the place very tidy.
Will be using them to service boiler when required and have already recommended to a family member.

October 25, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Andrew

Rated 5 out of 5 stars

New Worcester Bosch boiler fitted

Kevin gave a competitive quote with great advice on the most appropriate boiler to meet my requirements. Arranged the install on date that suited me. Graeme done the boiler install on the day and ensured everything was explained pre and post install. Old boiler removed and everything cleaned up afterwards. Kevin done the gas safety check, all the warranty paperwork and an overview of the new boiler controls. Would be happy to recommend this company.

November 8, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Michael

Rated 5 out of 5 stars

New boiler fitted

New boiler fitted. A friendly, reliable and professional service. Fully explained work beforehand and during installation. A very reasonable and competitive quote. Worked hard during installtion and ensured everything was clean and tidy afterwards. Would be happy to recommend.

November 13, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Kerie , we appreciate your 5 star review

Advertisement
Rated 5 out of 5 stars

1st class service

1st class service! Prompt and professional. I would definitely recommend this company to anyone.
Thank you for my new boiler👍
Regards
Carol /

October 28, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Carol

Rated 5 out of 5 stars

Did a good job - Great guys

Great service from start to finish! Kevin contacted me next day to arrange visit and do quote. New boiler installed on a date to suit me. Stephen arrived on schedule on 20 October. Checked job with me and then got started. Great worker, got job done without wasting time. Clean and tidy. Explained everything and answered my questions. Kevin and Stephen were both friendly and professional. Would recommend Heatco and would use them again.

October 20, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Isobel

Rated 5 out of 5 stars

Got a replacement boiler today

Got a replacement boiler today, 23rd October 2023
Couldn't have asked for a more professional service
So quick from initial enquiry to installation
Stephen is a credit to the company

October 23, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Mark, we appreciate your 5 star review

Rated 5 out of 5 stars

Outstanding service

1st contact with Kevin on Saturday evening, survey carried out on Sunday afternoon and boiler installed by Tuesday afternoon. Competitive price, arrived on time, no mess, waste all removed. What's not to like! Brilliant job!

October 10, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Danny

Advertisement
Rated 5 out of 5 stars

New boiler

From the first contact via email-telephone, Kevin's initial visit and the fitting day it all went smoothly. I liked that no payment was made until the job was completed, ensuring all was well. They registered my new boiler as part of the deal. I look forward to the annual boiler service next year.

September 28, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jackie, we really appreciate your 5 star review

Rated 5 out of 5 stars

As returning customers we would highly…

As returning customers we would highly recommend Heat Co as the company to go to if you require a replacement boiler.
From Kevins initial visit to the work being completed in record time at a competitive price we are fully satisfied.
Kevin and his team are highly professional and the work was carried out to a high standard. No mess left and all rubbish removed from the house.

September 28, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Liz , it was our pleasure carry out work for you again

Rated 5 out of 5 stars

Organised a boiler replacement through…

Organised a boiler replacement through Worcester Bosch Fasttrack installation and was offered a quote from Heatco Scotland and a confirmed date which I accepted Kevin contacted me the next day to organise and confirm the date, then phoned the day before the install to let me know that Adam would be installing and would arrive between 9 and 9.30 He duly arrived at 9am and got straight to work and was finished by 3pm the service was extremely impressive and well organised and I would happily recommend Heatco to anyone looking for all Heating requirements with a high standard of workmanship and knowledge, it was a pleasure dealing with Kevin and Adam from start to finnish and would like to thank them both

September 8, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Ritchie , we appreciate your 5 star review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look