Bokon Reviews 44

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were let down by their experience overall. Many customers reported issues with the products they received, specifically ordering physical books and instead receiving digital versions or download links. People also faced significant problems with their orders, often not receiving the correct item or having orders that failed to arrive. Furthermore, numerous consumers expressed dissatisfaction with the refund process, stating that their requests for refunds were refused despite clear discrepancies in their orders. Reviewers consistently found customer service to be unhelpful and unresponsive, often refusing to rectify order errors or provide assistance. Conversely, a small portion of people mentioned difficulties accessing the website due to security warnings.See more

Reviews shaping this summary

Ordered a book (cost £7) on 25th March 2026. I noticed they offered PayPal, until I reached the 'checkout'. No PayPal option there. But I stupidly continued with my Debit card. It's now 18th May... See more

Update: After threatening them that I would go to my credit card issuer to pursue a claim I have received a full refund. I would give them 0 stars if I could. I ordered and paid for a paperback an... See more

I didn't receive the the hard back book I ordered so I contacted them. Received an email to say I had ordered an e. Book! I didn't order this! Asked for hardback book or my money back, they refused. I... See more

Absolute scam. Ordered a hardcover book and they sent me a digital version and tried to tell me that's what I ordered. They refused me a refund and were rude in their communications. DO NOT BUY FROM T... See more