BOLDE  Reviews 123

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including wetsuits, masks, snorkels, and fins, often highlighting their comfort, perfect fit, and vibrant colors. Many appreciate the excellent customer service, noting quick responses and helpful support, and frequently mention the fast and efficient delivery of their orders. However, some customers experienced minor issues. A few reviewers reported skin irritation from wetsuit stitching, while others found certain fins to be more rigid than expected. There were also isolated instances of wetsuits leaking or being a bit loose around the neck, and one customer expressed dissatisfaction with receiving a credit note instead of a direct size exchange.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of wetsuits, masks,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and easy... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding service!!! Received my mask and snorkel, accidentally received the wrong mask, I contacted Bolde and they not only sent out my correct mask within the hour, they gifted me the incorrect o... See more

Company replied

Rated 5 out of 5 stars

Purchased a mask and snorkel a few months ago but only got a chance to use it on our recent trip to Central Sulawesi (Indonesia) hence the late review. I was worried about purchasing online because it... See more

Company replied

Rated 5 out of 5 stars

I was looking at these wetsuits and was delighted when they went on sale!!! What a gorgeous wetsuit. The order was easy. Communication was great (upon order, when it was being sent and expected arri... See more

Company replied

Rated 5 out of 5 stars

Service was the next level, not only did she reply to all my questions quickly, once I paid, I received my beautiful bolde wetsuit that day!!! Personally delivered, it helped being just down the road... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

BOLDE is an innovative wetsuit brand that designs high quality, Eco-friendly jackets, spring suits and steamers for women. All BOLDE wetsuits are made from premium, Japanese Limestone-based neoprene, resulting in high flexibility, durability, and longevity, and the flattering cut lines have been specifically tailored to flatter and enhance a woman’s unique body shape. In an effort to help protect the ocean, BOLDE is committed to using HERO compostable mailers instead of plastic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Bolde has absolutely nailed this one!

Bolde has absolutely nailed this one. I love the way my springy fits so snug and comfortable. The shape is great, and the material is second to none. Loving it!

January 17, 2024
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Reply from BOLDE

Hi Belinda, thank you for your lovely review :) I'm so glad you are happy with your new springsuit, I'm sure you'll make many beautiful ocean memories in it. Thanks, Amanda

Rated 5 out of 5 stars

Absolutely gorgeous wetsuit top

Absolutely gorgeous wetsuit top, beautifully packaged and great to try on before buying. I got my sizing incorrect so returned it to get another size and wonderful communication and support from Bolde through the process.

January 12, 2024
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Reply from BOLDE

Hi Sherylee, thank you for your kind review :) We are so glad that you are happy with your wetsuit top! Thank you for shopping with BOLDE! Thanks, Amanda

Rated 5 out of 5 stars

Great try before you buy process

While I didn’t end up buying a wetsuit, they seemed extremely well made and the try-before-you-buy/returns process was easy and without any issues.

December 27, 2023
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Reply from BOLDE

Hi Christie,

Thank you for your lovely review. We are glad you found the try on process simple and easy :)

Thanks,
Amanda

Rated 5 out of 5 stars

Springsuit

I absolutely love my new springy! The colours are gorgeous and the femine design makes the fit so comfortable. I know it'll be my go to over the summer.
Amanda was so helpful and kind. I even got a lovely surprise when I received a pair of gold stingray earrings, truly made my day! 🩷

December 4, 2023
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Reply from BOLDE

Hi Caitlin, thank you so much for taking the time to write your kind review. I am so glad you love your new springy and that the little stingray earrings made your day :)

Rated 5 out of 5 stars

Stunning!

Quality is AMAZING! Very flattering on and not restrictive, but much more comfortable than any other wetsuit I’ve tried. Colour is striking and pretty. I bought a size too big, but was worried about sending it back, getting a smaller size, then preferring the bigger size 🤦‍♀️ Amanda very kindly dropped off the smaller size for me to try on, and advised me on which was best. I’ve NEVER had such incredible customer service! So glad she lives in Perth.

The personal touches were really appreciated, like the hand written note, advice and tips on best care for the wet suit, good snorkeling spots, then the help on getting the right size. Love the cute hanger that comes with the suit too🤩

December 11, 2023
Unprompted review
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Reply from BOLDE

Hi Marix,

Thank you for your very lovely review. I was more than happy to help you find the right fit, the wetsuit looked beautiful on you, I'm sure you will have many amazing ocean adventures in it. Hopefully we will get to see some of them on IG :)

Thanks,
Amanda

Rated 5 out of 5 stars

Gorgeous wetsuits

I love my new spring suit. This is the first wetsuit I’ve owned so I can’t really compare it but it fits really well and is so pretty. Bolde communicate so well and answered all my questions promptly especially about sizing which was so helpful. They shipped it promptly so I would have it in time for my snorkeling trip. I’m now thinking about buying their steamer too!

November 13, 2023
Unprompted review
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Reply from BOLDE

Hi Meagan, Thank you so much for your lovely review, we're so glad that your wetsuit arrived in time for your snorkeling trip and that we could be your first :)

We love hearing from our customers so you are welcome to reach out at any time. We are always available via email or phone.

Thanks,
Amanda

Rated 5 out of 5 stars

Very impressed

Very impressed! This premium brand wetsuit is so comfortable and stylish and I get so many compliments on the design. The snorkel and clear mask are also a must, the clarity when underwater is unreal and it matches the wetsuit print.
I also wear the palm necklace in gold as its water proof making it the perfect beach accessory 💙

November 16, 2023
Unprompted review
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Reply from BOLDE

Hi Nicole,
Thank you for your review. We are so glad to hear that you are happy with your items and that you get compliments at the beach on your BOLDE wetsuit :)

Rated 5 out of 5 stars

Bolde face mask is awesome

Bolde face mask is awesome, I ordered it in the Monday and received on the Friday, I bought it for my daughter after eye surgery and she absolutely loves it, has a great seal on her face and keeps her eye dry but is also really comfortable and flattering and comes in the cutest little bag so would 100% recommend.

August 20, 2023
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Reply from BOLDE

Thank you for your lovely review Lee-Anne. We are so glad to hear that your daughter loves her new BOLDE mask and that she is able to enjoy being in the water after her eye surgery.
Thanks,
Amanda

Rated 5 out of 5 stars

Fits great, nice soft material

Package came quickly. Fits great, true to size and the material feels amazing. Can't wait to wear it in the water!

August 2, 2023
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Reply from BOLDE

Thank you so much for shopping at BOLDE and for your kind review Danielle. We are so glad to hear that you are happy with your new wetsuit and are excited to wear it on your next ocean adventure. Amanda x

Rated 5 out of 5 stars

My Shark earrings arrived so quickly…

My Shark earrings arrived so quickly and the shipping was next to nothing. The colour is stunning. I’ve already had a few compliments when I wore them on my beach stroll the other day. The light catches them beautifully, I’m very please. Thank you BOLDE!x

May 30, 2023
Unprompted review
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Reply from BOLDE

Hi Tania,
Thank you so much for taking the time to leave us a review. We are so happy to hear that you are pleased with our service and that you love your new shark earrings :)

Rated 5 out of 5 stars

Amazing service

Shipping was not too pricey, super quick and I loved the personalised note.

May 23, 2023
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Reply from BOLDE

Hi Jodie,
Thank you for your lovely review, we are so glad to hear that you are happy with your shark earrings.
Thanks,
Amanda

Rated 5 out of 5 stars

Good service

Good service, product as advertised. Looking forward to trying it out in WA in a few weeks.

April 12, 2023
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Reply from BOLDE

Hi Brenda, thank you for your review. We are so happy to hear that you are pleased with your BOLDE items. Please do not hesitate to reach out if you ever have any questions or concerns. Enjoy your ocean adventures in WA.

Rated 5 out of 5 stars

Prettiest wetsuit on the market!!

I love my wetsuit so much I wore it around the house after I bought it!!! The cut is amazing, perfect for a feminine figure. I have the springsuit and everyone wants to know where I got it! Looking forward to adding the steamer to my collection when it gets cold.

March 30, 2023
Unprompted review
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Reply from BOLDE

Hi Asheli, thank you for your lovely review. We are so happy to hear that you are enjoying your new springsuit. We hope that you enjoy wearing it in the water as much as you do on land :)

Rated 5 out of 5 stars

I love my new wetsuit

I love my new wetsuit, it's a great fit and the stitching is high quality

March 6, 2023
Unprompted review
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Reply from BOLDE

Glad to hear you love your new wetsuit Dani. We hope you have many amazing ocean adventures in it.

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