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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent taste and high quality, often highlighting the natural ingredients and nutritional value. Many appreciate the convenience of the products for healthy eating and on-the-go lifestyles, with delivery service frequently noted as quick, reliable, and well-packaged. However, some people were dissatisfied with specific product issues, such as missing ingredients in certain meals or an unappealing texture and lack of flavor in others. A few customers also reported receiving spoiled or clumpy protein drinks, even within their expiry dates, which they found undrinkable.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste and high... See more

Quality

Users describe positive interactions with quality, highlighting that products are tasty, nutritionally... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and efficient delivery, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently going through being diagnosed with gastrointestinal problems and i have dropped at least 3 dress sizes and developed an issue with food. Bol power shakes helped me get energy back into... See more

Rated 5 out of 5 stars

Very quick delivery. Well packed and tastes great. We need some emergency items for our sporty children when they're racing between netball matches and athletics and needed something for those days fu... See more

Company replied

Rated 5 out of 5 stars

I cannot express enough with words how freaking delicious these power shakes taste!!! 🤤😋👌🏻 Literally every flavour is soooo yummy!!! Not only are they packed with flavours from outta this world... See more

Company replied

Rated 5 out of 5 stars

I’ve tried quite a few protein drinks over the years, and Bol Foods Protein Drinks are the best I’ve come across. The taste is genuinely impressive - smooth, not overly sweet, and actually enjo... See more

Company replied


Company details

  1. Food Manufacturer

Written by the company

Inspiring the world to eat more plants, better for you and kinder to the planet. We promise our globally inspired food will always deliver a taste sensation. For more information on our range, our packaging and our promises, visit www.bolfoods.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Gave me food poisoning

I’d had a few of the Bol pots before but tried the Indian black daal three days before Christmas (firstly it tasted extremely bland) - but much worse, it gave me horrific food poisoning. I know it was that because it was the only thing I ate for my dinner that evening and two hours after eating I was violently ill for 24 hours. It took a whole week for me to fully recover and it ruined my Christmas. Will never purchase again. I did email Bol customer services with all the packaging details etc and they apologised and said they will investigate, but please be warned. I have never been so ill and this could have been dangerous for someone elderly, pregnant or already of ill health.

December 21, 2023
Unprompted review
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Reply from BOL Foods

Hi Sarah,

We’re really sorry to hear about your experience with one of our recipes, and this definitely isn’t the standard we expect from our BOL recipes. Thank you for bringing this to our attention and helping us ensure it doesn’t happen again.

We hope our team were able to help, but please don’t hesitate to get in touch with us again at hello@bolfoods.com if there’s anything further we can help with.

Best wishes,
Team BOL

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Rated 1 out of 5 stars

Dreadful Daal

Bought the Indian Black Daal - it was honestly one of the most bland and disappointing daals I have ever eaten.

I threw out most of it as it definitely did not taste "creamy, rich and spiced" and the pulses were undercooked. I really wouldn't recommend it.

September 18, 2023
Unprompted review
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Reply from BOL Foods

Hi Chris,

Thank you for sharing your thoughts on our Indian Black Daal. We’re sorry to hear the recipe didn’t meet your expectations. This isn’t what we like to hear, and we’d love to chat more so we can make sure your next taste is a positive one.

Drop us an email over on hello@bolfoods.com and our team can look into this further for you.

Best wishes,
Team BOL

Rated 5 out of 5 stars

Incredibly tasty and nutritious vegan…

Incredibly tasty and nutritious vegan soups, shakes and more. Jamie gave me a free BOL for my message, great customer service!

September 7, 2023
Unprompted review
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Reply from BOL Foods

Hi Jordan,

Thanks so much for sharing your feedback. We’re buzzing to hear you’ve been loving our range of recipes. We hope you enjoy trying more BOL, and please do continue to let us know your thoughts as you go.

Best wishes,
Team BOL

Rated 1 out of 5 stars

Shakes rotten and disgsuting

I've been consuming Bol shakes and soups for a while and have always loved them, but recently i bought six shakes, three peanut butter and three vanilla directly from Bol and they were "rotten" when opened. The shake stank like petrol mixed with vomit and was lumpy instead of smooth. They had been taken straight from the box and put into the refrigerator. I'm scared to buy any again they are so expensive as it is. They've now stopped delivering and I wonder if this is one of the reasons. Such a shame.

August 1, 2023
Unprompted review
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Reply from BOL Foods

Hi Vicky,

We’re really sorry to hear about your experience with our Power Shakes, and thank you for taking the time to let us know. This definitely doesn’t sound like the usual BOL experience, and doesn’t match up with the usual feedback we get on these recipes.

Please do pop us an email over at hello@bolfoods.com so we can understand more about your experience.

Best wishes,
Team BOL

Rated 2 out of 5 stars

I have tried and enjoy a number of BOL…

I have tried and enjoy a number of BOL products, however, I just tried the garden pea and spinach protein soup, and it was so horribly minty. It tasted like hot toothpaste. The mint overpowered every other flavour.

June 11, 2023
Unprompted review
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Reply from BOL Foods

Hey there,

We really want to thank you for taking the time to reach out to us and sharing your feedback about our Pea Soup. We appreciate your honesty, and we're sorry to hear that it didn't live up to the usual BŌL standards. We'd love to chat more about your experience, so please drop us an email at hello@bolfoods.com. We're here to listen and would be more than happy to discuss everything further.

Best wishes,

Team BŌL x

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Rated 5 out of 5 stars

I tried the katsu curry OMG.ABSOULTLY…

I tried the katsu curry OMG.ABSOULTLY LOVE it served with basmati rice,very filling

May 29, 2023
Unprompted review
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Reply from BOL Foods

We're buzzing to hear that you loved our Katsu Curry! It's like music to our taste buds. And serving it with basmati rice? You've nailed it! We're delighted that it left you feeling super satisfied. Thanks a bunch for sharing your feedback with us.

Cheers and tasty vibes,
Team BŌL x

Rated 5 out of 5 stars

Hooray for Bol Products

I love the Bol products in particular the vanilla, oat and almond power shake and the pea and spinich protein soup. 😍 I love that the products are all vegan, contain no nasty additives and only have naturally occurring sugars. Another plus is the shakes and soups come in glass bottles which can be fully recycled.

I had Covid in March for the first time and was struggling to eat but the power shakes and soups were so convenient, easy to consume, tasted amazing and gave me lots of vitamins, nutrients and protein which is very much needed and important when you are recovering from illness.

Thank you Bol Team for producing these amazing products at such a good price. They are currently in our local Tesco at 2 for £5.50 which is unbelievable value for such quality products. 😯

Wishing the company and all employees a successful and prosperous future. x

May 5, 2023
Unprompted review
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Reply from BOL Foods

Hey Mary!

We're absolutely thrilled to hear that you're loving our Vanilla, Oat, and Almond Power Shakes and the Pea and Spinach Protein Soups! It's incredible to know that they've been a helpful part of your Covid recovery. Your support and this lovely review mean the world to our team. Here's to your continued success and enjoyment!

Cheers,
Team BŌL x

Rated 3 out of 5 stars

Recently diluted taste

I absolutely loved the vanilla oats and almond shake and consumed it everyday. However, I think you recently diluted it and it lost its great taste. Shame

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect!

If you EVER stop selling the vanilla almond shake I'll have a breakdown! I LOVE your products, and ordering from the website is amazing, every single time my order turned up the next day, perfectly packed and cold and I love you so much. I'm on an intermittent fasting, lower carb diet for my illness and the soups and shakes have made it so easy AND I've lost weight! I understand that the flavours may not be for everyone, but they work for me! Seriously, don't hesitate to use BOL,they rule!

April 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Simply Delicious Soup

I am a homemade soup only eater. I find premade soups either tasteless or have a weird taste from the preservatives. But away camping I could not make my own so bought BOL soup. I really liked it, it was really tasty. I would definitely buy again for my camping trips and maybe even for a little convenience at home.

April 23, 2023
Unprompted review
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Reply from BOL Foods

Hi Catherine, thank you for taking the time to share your thoughts on our soups! We're thrilled to hear that they're becoming an addition to your camping packing list. Your support means a lot to us, and we'll keep working hard to provide you with delicious and convenient options for your outdoor excursions. Thanks again for your awesome feedback!

Rated 1 out of 5 stars

DO NOT BUY Bol chocolate and peanut power shake

Today I tried the Bol chocolate and peanut butter power shake. My veridct is that it is absolutely disgusting and a complete rip off to.
Huel is soo much nicer and better value!

Do not buy!

April 19, 2023
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hello Michael, We really appreciate you for taking the time to get in touch with us, and sharing your feedback on our Chocolate & Peanut Butter Shake. This definitely doesn’t sound up to BŌL standards, and we’re sorry to hear we didn’t meet expectations on this occasion. We’d really like to chat more about this, so please do drop us an email over at hello@bolfoods.com and we’d be more than happy to speak in greater detail about this. All the best, Team BŌL x

Rated 1 out of 5 stars

Far too much white potato in the Indian…

Far too much white potato in the Indian tikka masala! These did not cook through very well when microwaved and took up a third of the pot when discarded! At a cost of £3.45 (Tesco), I found the product overpriced, underwhelming and a waste of my money!

March 9, 2023
Unprompted review
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Reply from BOL Foods

Thank you for your feedback. We're really gutted to hear this, please be assured that this is far from the experience we're looking to provide. We work hard to make sure all of our BŌL recipes are nutritious and delicious and it sounds like on this occasion this has fallen short of these standards. Please could you drop us an email over at hello@bolfoods.com so we can follow up with you directly on this?

Eat plants, love life,
Team BOL

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Rated 5 out of 5 stars

I love the Red Pepper power soup

I love the Red Pepper power soup for lunch and eat it with some bread most days. Its super healthy, helps me get more protein and I don't feel sluggish in the afternoon like I do if I eat other foods or sandwiches so helps me power through at work!

January 26, 2023
Unprompted review
Rated 2 out of 5 stars

Very Dissatisfied With Recent Quality

We used to buy 2 each of most flavours weekly and could rely on the quality. Not any more, in recent months the quality has taken a nose dive. First the flavour of the pea and spinach changed to bland and off-putting. The pepper and tomato has become watery, as when you pour it into the pan and wait a few minutes for it to get to room temperature (as we always have done), water pools around the edge. The last couple have had chunks of green tomato! The corn and sweet potato has lost it's subtle flavours and comes out like blancmange. I did email months ago and request a call as I'm disabled and much typing is painful, and haven't heard back. I shall now go back to my previous brand...

December 22, 2022
Unprompted review
BOL Foods logo

Reply from BOL Foods

Hi Jadz, thanks for getting in touch and bringing this to our attention. We're really gutted to hear about this, please be assured that this is far from the experience we're looking to provide.

We work hard to make sure all of our BŌL recipes are nutritious and delicious and it sounds like on this occasion this has fallen short of these standards. Please could you drop us an email over at hello@bolfoods.com so we can follow up with you directly on this as a priority.

Rated 5 out of 5 stars

Amazing Spanish Smoky Butter Bean Stew

Being a meat eater, I always thought I would be missing something, if my meal wasn’t a meat dish, but after trying Bols amazing meals, I am now loving 100% plant-powered meals, with the odd meat dish here and there! Today I had your delicious Spanish smoky butter bean stew! Not only did it smell great while it was cooking, but tasted fabulous too, with a slightly hot kick too from the chilli peppers!
With so much goodness packed into this one meal, I won’t need another meal for awhile! Who knew plant based foods could taste so good!!

December 31, 2022
Unprompted review
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Reply from BOL Foods

Hi Andrew! So glad you enjoy and we love that we can help add some plant based goodness into your life!

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Rated 5 out of 5 stars

Excellent BOL Product

The Pea and Spinach soup is absolutely incredible! Perfect for the colder winter days, and great for lunch and dinner, I can't believe it has 18g of protein! and the 3 of my 5 a day was a great bonus, will definitely be buying again - excellent product from BOL

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Love love love

These products speak for themselves.. try and you will see. Massive fan of the shakes full of goodness and great for someone like myself who is gluten intolerant and don’t like eating crap even on the go. They did Had few issues getting them on the shelf’s regularly but have continued to communicate and be very helpful indeed. I cannot express how much I love these products and what the company stands for.
Hazelnut latte for the win !!

December 13, 2022
Unprompted review

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