While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were let down by their experience overall. Consumers frequently highlighted that the items received looked completely different from the online advertisements and suffered from extremely poor manufacturing standards. Many buyers reported receiving incorrect sizes, missing packages, and products emitting strong chemical odors. Furthermore, shoppers faced major frustrations when attempting to secure refunds, as customer support often offered partial credits or ignored requests entirely. Some reviewers were happy with the appealing style of certain footwear and noted that a few items fit well. A small number of customers also mentioned receiving assistance when attempting to resolve their order problems.

What people talk about most

Product

Consumers express deep dissatisfaction regarding the product quality, noting that items arrive damaged, look... See more

Quality

Reviewers mention negative feedback about quality, expressing profound disappointment with cheaply made... See more

Order

Clients share negative opinions on order due to severe delivery delays and incorrect sizing issues. Reviewers... See more

Refund

People report negative experiences with refund requests, highlighting unresponsiveness and ignored emails... See more

Return policy

Customers had negative experiences with return policy, reporting that getting in touch with support is... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 pullover jackets. They did not look like images on website. Orange one specifically looked very poor quality & arrived damaged (cuff snap broken). I requested a return for full refund. 2... See more

Rated 1 out of 5 stars

Bought a pair of shoes which were the wrong size sent numerous emails regarding refund or exchange. Have not received any answers it's now past the 40 days and stuck with a pair of shoes that don't f... See more

Rated 1 out of 5 stars

My son bought me a guitar-themed bracelet from these clowns. I am not exactly Mr Universe, but this item is ridiculously small and would be a miracle if it could fit around the pecker of a half-star... See more

Rated 1 out of 5 stars

Received the shoes and they are so cheap, I cannot wear them. The bottoms are slick plastic and Construction is too stiff to even wear. Trying to return them has been one email after another with da... See more


1.2

Bad

TrustScore 1 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(122)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT ORDER from Bomre!!

Received the shoes and they are so cheap, I cannot wear them. The bottoms are slick plastic and Construction is too stiff to even wear. Trying to return them has been one email after another with days in between with them trying to offer a discount to not return them. After numerous exchanges, they have now sent a shipping address overseas to LV that will cost me almost as much as the shoes cost. What a nightmare-DO NOT ORDER FROM HERE!!

December 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not order from Bomre

Do not order anything from this company! They sent my order weeks later than promised, and then when I returned the item due to it being the wrong size, they refused to issue a refund. I returned it well within their time frame, but their AI assistant has given me the runaround ever since. I have little hope of ever seeing that money again. Terrible company.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before purchasing. Similar to other customers, the item i received looked very different from advertised pictures and incredibly poor quality. I initiated a return via email which was drawn out over a number of interactions where they offfered partial refunds. My return was delivered two weeks ago and I’ve yet to receive a refund with multiple follow ups. This company is a scam.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of shoes from…

I ordered a pair of shoes from Bomre.com. They were very poor quality and I sent them back a month and a half ago and still have not received my refund. Stay away from this company!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve requested a refund on shoes that I…

I’ve requested a refund on shoes that I purchased from Bomre over a month ago. I provided my return receipt within the time frame and still haven’t received my refund. This company is not responding back and has awful customer service!

December 14, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

"Puffer" Jackets - Do Not Purchase from Bomre

I ordered two "puffer" jackets from Bomre.com and when they arrived, they looked like black barbage bags... extremely thin and way too small.

In order to return for a refund you'll need to send an email to their info email address, which needs to be approved on their end. I have sent multiple emails - with no response as of yet. I called the number listed, which is directed to a voicemail (not stating the company). Extremely disappointing on quality and service.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

No customer service at all!

It's been a month and still haven't received any information or my order. I can't track the items, even when filling out the track order section. I can't get anyone on the phone. So far I feel like I've been scammed. Don't recommend shopping here.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Only got 1 star because I had to do so…

Only got 1 star because I had to do so in order to warn other’s not to purchase from this company. Total scam!! Shoes look cheap and smell so bad of toxins. So strong I had to zip out back up and put back in bag. Customer service is a joke. Don’t waste your time or money!!

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality & service

Ordered 2 pullover jackets. They did not look like images on website. Orange one specifically looked very poor quality & arrived damaged (cuff snap broken).
I requested a return for full refund. 2 wks of emails (which are very inconsistent and drawn out)- they keep offering different deals to keep products for partial refund. Ive been clear from 1st email for refund/return and still dont have confirmation to return.
Poor product quality & poor customer service. Do not waste your $$ on them.

November 24, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. They took almost a month to arrive & the size is mislabeled. The shoed are 2 sizes too small & very cheaply made. Horrid. I should have checked the reviews before ordering like you hopefully are.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company/products ever

Worst company I’ve ever experienced they’re such scammers it’s insane. So I bought what was supposed to be a nice looking jacket for $60, not to mention it took weeks to get here and it came from china. The jacket looked nothing like the photo, it was toxic and made me itch and was not a large it was like a XS no joke and had no tag and was thin like paper which I would feel warmer wearing a t shirt in. I requested a refund and they said they’d give me 10% back if I return it which is only $6 and would make me pay for shipping which is $10. So I am losing even more money just to give them their shit product back… This place is horrible I can’t believe companies like this pop up so quickly when looking for clothes online, they should be shut down and I don’t know why they’re still around they’re a joke.

November 23, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

THE REVIEWS ARE RIGHT!

Omg I went ahead and ordered cute looking shoes from Bomre in spite of bad reviews. Of course it was a mistake. The shoes were so crummy! Supposed to be suede...does suede wrinkle? Flimsy material. They came in a plastic bag like a Dollar Tree purchase but cost $50. I fought with this company to give a full refund for a week. Since they are not in America they replied in the middle of the night and refused to give a full refund. Their policy is to charge shipping for returns but thought they might want to satisfy a very disappointed customer but nope! I was offered 30% refund to keep them. I would be embarrassed to even donate. DO NOT DO BUSINESS WITH BOMRE!!! Paying for the return. I want them gone!

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

I would give them a negative rating if I could

I would give them a negative rating if I could. The quality of clothes and shoes that I received was a joke. They actually smelled like chemical waste that left a residue on my hands. The customer service is nonexistent, the only saving grace is that I paid with my American Express card. They are helping to resolve this and hopefully get a refund. My advice don’t ever buy from them!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

terrible quality for price, not as advertised!

I wish I would have read the reviews. I would have given Zero stars but that was not a choice. Bought a pair of "orthotic" shoes and they were made of...drum roll please.... "felt".... like from a pool table!$#@ and with no "orthotic" to the shoe what-so-ever! Then they were glued together with what smelled like cement glue! Very toxic smelling! What a joke!!! Nothing like the picture, then they had the audacity to sell them for $50ish dollars. Given the choice, I would not pay a $1 for these from the dollar store!!! After reading the review, I doubt I will get my money back. These shoes were beyond cheap, worse then that cheap TEMU stuff!

November 5, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Should have read the reviews

Should have read the reviews before purchasing. Was supposed to be orthopedic foot beds but was cheap plastic. Tops shoes were made of felt and cheap plastic. Sizes were off. Soooo bad!!!!! Stay away from Bomre… and SHOP why are they on your platform

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Item took a long time to arrive and…

Item took a long time to arrive and then when it did- oh my gosh the quality is so bad it's hard to describe. Looked nothing like the picture and there wasn't even a label in it!! Yikes! Wish I had read reviews before I ordered but PLEASE save your money and don't order from this company...

October 17, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look