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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

SCAM - AVOID

Ordered over 2 weeks ago and have heard nothing, I have messaged and emailed with no reply, it seems the page is a scam and my money has been lost

AVOID at all costs

April 15, 2024
Unprompted review
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Rated 1 out of 5 stars

AVOID - customer service non existent. No item and money taken…

I ordered and paid for some samples packets of cat food on 08/01/24 as I was looking to trial new foods with a view to changing my cats current brand, but have heard absolutely nothing since. I raised a query ticket with the company on 27th Jan but still not heard back. No phone number to ring so customer service is none existent. Suspect it’s a foreign company with a uk branch that doesn’t work and I will now be reporting to trading standards and even possibly action fraud as now 16th of Feb and I have messaged again but getting nowhere. AVOID! Just glad I didn’t jump and pay a fortune for big bags if this service is non existent.

January 8, 2024
Unprompted review

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