Bond Street Shoe Reviews 480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people also highlight the excellent delivery service, noting its speed and efficiency, and appreciate the outstanding customer service provided. However, some customers experienced issues with their orders, including delays and a lack of communication regarding dispatch and fulfillment. A few other people also felt that the customer service was poor, particularly when trying to resolve these order-related problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and speedy delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. While many customers express satisfaction, praising quick... See more

Customer service

Consumers generally express satisfaction with customer service, often describing it as "first class" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more

Rated 5 out of 5 stars

I just love the quirky clothes from this store- I have bought lots since discovering their website. Initial problems with returning items were resolved and Anne-Marie takes the time to phone you to he... See more


Company details

  1. Clothing Store

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointed

Ordered, Items received & looked like parcel had been opened ,it had been tapped up. Clothes I ordered were Poor quality, therefore I returned. Items sent back with tracking, still no refund after 2weeks, emailed , no response at all. Opened a case via PayPal. No response to them either. Finally PayPal refunded. Disappointing as when you order they take your money instantly. Note to self, steer clear!!!!

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing clothes and an amazing Company

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky.
I love seeing all the new stock which believe me sells out super fast .... and delivery is very quick usually with Evri ..... any customer questions or concerns are addressed by Ann Marie who is the best ever - it feels like you are actually in her store when you message here as she's always so friendly and accommodating - she is like a mini whirlwind & everything needing sorted is done immediately ....
I cannot recommend Bond Street Shoe Co enough ...... well done you guys 🎉🎉🎉🎉

September 24, 2025
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Rated 5 out of 5 stars

Great company

Great company, amazing style and quality and delivered the next day!! Used to love the shop so I trusted online, fabulous business, pleased I have found you again! THANKYOU

September 24, 2025
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Rated 1 out of 5 stars

This is the second time this has…

This is the second time this has happened, I ordered the apple green Paulo top which said 6-8 business days.
After 6 days of not having a dispatch email, I contacted you and had no reply, I again contacted you via the app and again had no reply! I asked my daughter to contact to contact you via phone as I’m hard of hearing.
My daughter was told that an email had been sent the previous day to myself, which I didn’t receive.
I absolutely love your clothes, but the customer service isn’t good.
Sorry

July 26, 2025

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