bonkers.ie Reviews 

85
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I've used bonkers.ie for electricity and broadband in the past and loved it. Saved so much time and money, didn't have to call around to different suppliers. Currently getting our mortgage, mortgage p... See more

Rated 1 out of 5 stars

A waste of time for car insurance. You'll spend 20 minutes entering all your details, but in the end you'll be directed to an insurance company webpage where (surprise!) they 'can't find your quote'... See more

Rated 5 out of 5 stars

Have used Bonkers quite a lot for gas and electricity accounts over the years. Always find them helpful and honest about pricing. Beth helped me out with my electricity account this time. She was c... See more

Rated 5 out of 5 stars

I was treated in a very courteous, helpful and professional manner. Bonkers.ie staff have organised the best gas and electricity deal for me over the past number of years. Beth has arranged the switc... See more

Company details

  1. Price Comparison Site
  2. Electric Utility Company
  3. Energy Supplier

Information provided by various external sources

COMPARE Gas and Electricity, Broadband, Insurance, Banking and Personal Finance Products. Don't Overpay on Your Household Bills. SWITCH to the CHEAPEST Deal with bonkers.ie!


Contact info

3.5

Average

TrustScore 3.5 out of 5

85 reviews

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3.5

All reviews

(85)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

First month is not free

Purchased morgage protection, they said the first month is free so I chose 1st Feb as a start date. But I've already been charged for February.
They said "The issue date is 19/01 so the rest of January was for free cover.".. January should be free anyway because the policy only started from February. Just don't trust their "first month free"

February 4, 2021
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

I contacted this company last September about getting a mortgage. I filled up 7 different applications and supplied all documents required very promply. They kept requesting more documents which I also returned swiftly. I still have not been refused a mortgage from any of the companies but I have had very little correspondence from them unless I constantly email or phone. I am giving up at this stage and will apply to the mortgage companies myself. Terrible service, I really don't know how they make commission with that kind of service. 😬😬

January 19, 2021
Unprompted review
Rated 2 out of 5 stars

I filled out the online quote form and…

I filled out the online quote form and awaited a call back. When I called to follow up a few days later, I was told I had received a call. Presumably it was a call I had missed from an unknown number that didn't leave a message, making it hard to see how I was supposed to know it was them. At any rate, I scheduled a call with an advisor a week later and was told to be on the line promptly at 9:45 - if I missed the call I would be out of luck as appointments are hard to get. Seemed pretty rude, but I figured I'd see what the advisor was like. I waited next to my phone, but by 9:55 no one had called, and the appointment was only scheduled for 15 minutes. I rang them and told them not to bother. I would not recommend these people - they don't seem to place a high value on customer service or making things easy for people. They also failed to communicate effectively, refused to leave voicemails for some reason, were rude when I called, and just didn't turn up for our phone appointment. I have been simultaneously seeking out quotes and making applications with two other brokers, both of whom were responsive, helpful, and willing to work over email. You can do better.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great website & service

Great website & service. Have used it every year for the past 3 to shop around for my energy suppliers.

The information is displayed in a clear concise manner & switching is too easy! I'll be back in 12 months

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

This website cuts through the various…

This website cuts through the various parameters involved in utility company marketing spiel . -good
It distills a choice of the best options acting accordingly to what information you supply . -good
The telephone customer support is great . ( thanks Stephen ) -good
It takes care of everything needed for the switch allowing 14 days to change your mind and cancel the switch ( as I did ) if needed .-V good
Highly recommend .

October 9, 2018
Unprompted review
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