Bonohealth Reviews 

37
•
TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

37 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.3

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(37)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Getting back into taking care of myself

Over the past year, I decided to take my health and lifestyle more seriously. After improving my eating habits and becoming more active, I realised that I also wanted to be more consistent with the basics — vitamin D, omega-3, magnesium and vitamin C.

I work as a seafarer, which means I spend long periods away from home. When you’re living and working on board for weeks at a time, routines become especially important. For me, staying organised and consistent with my nutrition and supplementation is one of the ways I try to maintain those routines, even when I’m away from home.

That is why I placed my first order with BONO. I liked that I could find the supplements I was looking for in one place and easily order everything I needed.

I also really appreciated the free weekly pill box. It might seem like a small thing, but when you’re working at sea and following a demanding routine, having everything organised makes consistency much easier.

For me, this order isn’t about expecting miracles from supplements. It’s simply another part of taking better care of myself and building healthier habits that I can maintain long-term — both at home and while working at sea.

So far, my first experience with BONO has been very positive, and I will definitely be interested in ordering again.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I’ve been trying to reach to them regarding my order for the last four days. The chatbot is terrible. No phone support. Emails going into void.

May 27, 2026
Unprompted review
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Reply from Bonohealth

Hi,

thank you for taking the time to share your feedback, although we're sorry to read about your experience.

We want to address this clearly: our customer support team is in fact available every working day and we respond to incoming emails within our standard reply window. We don't currently offer phone support, but every email and chat message reaches a human agent on our team.

If your messages haven't received a reply, it's possible they ended up in our spam filter, were sent to an outdated address, or our replies may have landed in your own spam folder. We'd genuinely like to help and resolve this for you.

Could you please email us directly at info@bono.nl with your order number (starting with BONO_)? We will personally make sure your case is picked up and resolved as quickly as possible.

Once again, our apologies for the frustration and we look forward to making this right.

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