bonprix UK Reviews 

Bought three dresses, want to keep one and return two. Go to website and says they are not eligable for return despite being standard purchases and literally arriving yesterday so definitely covered by returns policy. Try to message to work out what's gone wrong but customer service link not working. Try to phone customer service and it cuts off. Appalling service.

Arrived earlier than expected. Pleased with all 4 items purchased. All good quality and true to size

I ordered 4 dresses, only one came, which is too small, but waiting for the others before I send back etc.theres nothing on my home page, just the other three are in Faded backing and it says my order has been delivered 😔

My parcel delivery was with me in 2 days.
Free delivery was on promotion..
I had a couple of returns and it was so easy to get it collected with Evri..

Fab products, good pricing and great offers for existing customers! Delivery fast too!

Ordered larger sizes than actual but items not true.

I struggle to get front fastening bra but always get them here

Very happy with my purchase

Found exactly what I wanted, so easy to order and very quickly elivered

Good customer service ' Im happy with the items I get from this company' And you get quick delivery. Would recommend to friends

Got what I wanted at a really good price. Order arrived fairly quickly and the fit is good. I'll be back.

Have bought from Bon prix for several years, Good quality clothes, great sales and offers always popping into your inbox

Very good 👍 fit well

Found what I was looking for pages loaded quickly ease of browsing the catalog

Knowing she was going to be away for an extended period, my wife ordered some items from Bonprix. They didn't arrive when promised and it appears to have been lost in their warehouse and not despatched at all!

Many hours spent on their chat service with their 'Customer Service' team trying to get it sorted resulted in a firm promise that it had been located and would be delivered before my wife departed.

Predictably, it was delivered 4 days after she left - we have CCTV proof of the courier simply leaving it on the doorstep!

Luckily it was not stolen but now Bonprix say it is not returnable because it is outside the 14 day return period.

A credit card chargeback is our only option! Fortunately, my wife made it very clear in the chat that if it was delivered late she would not be able to accept it or pay for it. Luckily, we has a copy of the transcript which should help the credit card company decide in our favour!

I love that they clothing for men and women at prices I can afford

Ordered with no problem received two days latet

Good quality products. But delivery charges make me not purchase from them very often

Took quite a long time to get my order , received no notification of when it was going to be delivered?, then when I looked at the app to make a return it was still just saying dispatched, so messaged customer service which sorted it straight away.