Bons Baisers 💋 

I wouldn't recommend them as they are neither customer-friendly nor legally compliant. They are cute shoes though. I've bought a few pairs and really liked the label. However, the last pair was unusually poor quality. I wrote to BB a few times and received no response. I even involved SignalConso, but BB declined every claim. Mediation is not possible since you don't receive confirmation when you contact them via their form. I will never buy from BB again. It's a shame that they lost a long-time, good-paying customer just because they didn't want to fulfil their legal duties.
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Je ne les recommanderais pas car ils ne sont ni conviviaux ni conformes à la loi. Ce sont pourtant de jolies chaussures. J'en ai acheté plusieurs paires et j'aimais beaucoup la marque. Cependant, la dernière paire était d'une qualité inhabituellement médiocre. J'ai écrit plusieurs fois à BB sans obtenir de réponse. J'ai même fait appel à SignalConso, mais BB a rejeté toutes mes réclamations. La médiation n'est pas possible, car vous ne recevez aucune confirmation lorsque vous les contactez via leur formulaire. Je n'achèterai plus jamais chez BB. C'est dommage qu'ils aient perdu un client fidèle et bon payeur simplement parce qu'ils ne voulaient pas remplir leurs obligations légales.

UPD 26/10/24: ended up returning the item to the store within the 2 week window.

Big disappointment. Was supposed to be my first « luxury » shoe purchase. I bought the shoes (boots Aria) of this brand in Brussels in the Inno Shopping center exactly 2 days ago for around 200 eur (I think it was 195 eur), worn today to work once and biked in them. The heels have already been significantly damaged (from where I pressed them to the bike pedal when I biked for 15 min). I press my nail to the rim/vertical border of the heel, and it immediately shows a damage (looking like a cut). Thus, the heel material is very bad for this price (I had much better quality shoes for a fraction of this price). Super bad quality, and not worth 200 eur. I think even Primark and H&M would have heel material of a better quality than this.

Yes indeed, you stole my money. I ordered and paid a pair of shoes which have never arrived due to a mistake in the delivery address not made by me. As a result the shoes were sent back to sender. I have never received my money back. The client support is almost unreachable. They answer on my first email by asking what the problem is while they already know and then there is silence. I am stil waiting for a refund.
I am very disappointed in your company and therefore I will never order again and recommend other people to do the same. Never order here. The customer service sucks.

Parfait !!!

Beautiful shoes and excellent service

Lovely box and carefully packed in a very nice bag . Great present!
Absolutely recommended! 5 star ⭐️ matériel with a beautiful finishing.
Excellent service client, delivered in 3 days! Merci beaucoup 😊❤️!

Made in China. Prix made in France
J’adore le look, mais bon, il serait temps de profiter d’un savoir-faire plus local qui expliquerait le prix...

Baskets sneakers au top autant au niveau du design qu au niveau du confort!!
Merci

I sent a pair of shoes back and i had to recieve my money back in 15 days and that didnt happened yet. It’s been 23 days already and i havent get my refund. Also i have to say that the quality of the shoes are terrible, worse than shein. The costumer service is also TERRIBLE. It’s not worth it STAY AWAY FROM THIS COMPANY! Update: they send me a screenshot where I see the id of a refund but it doesn’t show my name and my bank number or at least the last numbers of my bank account. I just see the date, the type of payment and the payment id. I called my bank and they said that they have to get in contact with their bank.

Top design and quality. Super fun shoes. I get a lot of compliment.

Fast delivery. No problem

Lousy service. The shoes are quite nice and worth the sale-prices (maybe wouldn‘t pay the regular price for them). The customer-service is worse than bad. I ordered two pair of sneakers in a size 37 and got one in 36. okay, should Not baut can happen. Contacted the customer-service and had to send pics of the sole and box. Weird - to they think that I am to bold to read the size exactly? I sent them back and ordered a pair in 38 (the Last One) because the 36 seemed smaller than small. Long story Short - i got my Brand new shoes today…. in size 37 🙈. They fit but this is just luck. The Box is dirty and damaged what makes the customer-experience perfect. Congrats Bons Baisers for the worst service ever!

I just love these sneakers. I originally bought a pair my daughter!! She loved them, so I bought myself a pair.
They are extremely comfortable, very well cushioned and I can wear them for long periods of time without any pain..20,000 steps to be exact!!!

Fantastic shoes, top quality

Such lovely boots and loafers! And great service! Very happy, repeat customer :)

Super! excellent! wonderful shoes :)

I bought a pair of shoes ankle boots some months ago and storaged them during summer months. After this I opened the box some days ago and found the color completely damaged ( became yellow from brown). I sent the photos to the company and asked them to replace as there were no special conditions stored that could have damaged the color and the response was that this was caused by me and of course will not replace. I would not trust this brand never again and spend 200 euros for a leather pair of shoes that was able to wear only for 2 months.

Parfait au top

Parfait ! Au top !

baskets chics et chocs