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Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- bonus-level-now.click
No recent history of asking for reviews
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Deposited £50 for the match and it did…
Deposited £50 for the match and it did not trigger because I used Skrill.
Two pages give two answers on…
Two pages give two answers on withdrawal limits. The cashier says £5,000 a month, the terms say £2,000 a week for unverified accounts and does not define unverified. I have been through documents twice and still cannot tell which figure applies to me
Two things to know before you put money…
Two things to know before you put money in.
The verification trigger is not the first withdrawal, it is the first one above a threshold nobody will state, so you can cash out twice with no friction and hit a wall on the third.
And the document check does not run alongside the payout clock, it runs after it, so a 3 day payout with a 5 day check is 8 days.
Request 84720 agreed with the second point and had nothing to say on the first.
The games themselves have never given me trouble.
app has no deposit limit page at all
app has no deposit limit page at all, had to use the desktop site.
The catalogue is bigger on paper than…
The catalogue is bigger on paper than in practice. Roughly 1200 slots, of which 400 are the same six mechanics with different art, and about 90 will not open at all, they just hang. The live side is better, I will give it that, the tables run properly and the dealers are quick. But the search box only matches the start of a title, so looking for Fishin Frenzy by typing frenzy returns nothing. Raised that as case 51902 in May and it behaves the same today.
cant find deposit limits in app
Deposit history gone past 30 days
Is there a human on this casino chat…
Is there a human on this casino chat anywhere, or not?
Cache problems
Had to clear browser cache several times because the site kept freezing after updates. Other sites work fine, so I’m blaming this one.
Games Load Fast On Desktop
Playing on my PC with a decent connection, all the games load very quickly. No long spinner screens or timeouts. Even when a new provider game opens, it’s up in a few seconds. Makes it easy to hop between slots without getting annoyed.
Limited local payment options
My only real complaint is that they don’t support some of the local banking methods in my country, so I have to use an e-wallet and pay conversion fees. It’s not the end of the world, but if they added more regional options it would make things cheaper and easier for players like me.
Too many similar slots
Hundreds of games but they all feel the same — same reels, same fake excitement. I got bored much faster than I expected for a site that advertises “thousands of titles”.
Live chat closes during escalation
Agent said they were escalating my issue, then chat just ended and conversation disappeared. No ticket number, nothing.
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