Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my be... See more
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Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
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Enjoying boo has alot of good games havnt come across anything broken like some slots only fhing I feel is lacking is often customer support can take upwards of a couple of hours to respond

Reply from Boocasino
Absolutely shit casino with terrible free spin winnings wagering rules. Stay away. Sister site of MrFortune. The positive reviews are probably from people that got paid by the company to write. I verbally f'd them up the arse and they banned me. Glad to be away from that shithole casino. Burn in Hell

Reply from Boocasino

Reply from Boocasino
Great customer service and rewards for loyalty. Bonuses without wagering requirements, birthday gifts and lots of awesome games. Highly recommend casino!

Reply from Boocasino
Always a good experience with Boo Casino hiy hiy

Reply from Boocasino
I am very happy playing the wide veriaty of games offered by boo, for the most part they seem very fair and i feel as if i have a chance to win (not like some other gaming sites) i want some money. I made it through the play through
The bonus was dealt with automatically. My max win was put in place. This makes it easy one less thing I have to deal with. When I came to the cash out i was beginning to be skeptical about it. Due to the amount of time it was taking but received payment in the same manner as I made the payment. The withdrawal went through with not much of an issue, just a little bit of time. Overall, 4 out of 5 stars due to the length of
Withdrawal time.

Reply from Boocasino
It doesn't matter which sister casino you play at, the customer service is really bad and they don't respond at all.
They make excuses about a queue... but if there's a queue 24/7, think about it yourself.
They just don't have the resources for better service, and the situation hasn't improved in the past two years.
Then look at some reviews where people give negative written feedback, but still give almost full stars.
So, that’s not credible either.
Customer service could, for example, respond later, allowing you to reply when you return, but that’s not even an option, even though it's already 2025.
So, if they have the skills/talent, they’re not using them, and if any future customer is thinking about it, nothing has changed and probably won’t change.

Reply from Boocasino
Quick and easy to deal with Manu especially was a delight to talk with great customer service from him 👍👍👍

Reply from Boocasino
Awesome help especially.famous agent

Reply from Boocasino
Easy to use interface, good games with heaps of variety. Chat hosts and efficent and friendly. Frequent, long time user of this site.

Reply from Boocasino
using words such as "you will be contact " instead of "you may or might be contact " kind of a difference ... careful with word phrasing

Reply from Boocasino
Ashley gave me awesome advice and all I have to is just wit thank you so much for giving your time and patience hopefully my withdrawal is a successful thank you very much Ashley 😊

Reply from Boocasino
Could games and easy to navigate around the casino. Just a little bit of a wait to talk to a customer support agent.

Reply from Boocasino
They resolved my issues promptly. I really like the selection of games, and the payouts are really good

Reply from Boocasino
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