Subject: Urgent Complaint: Wrong Item Delivered & Poor Return Process (Order ID: 1776436841-4125) "Dear Boodmo Support Team, I am writing this with extreme disappointment regarding my Orde... See more
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Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... See more
Ye log bhot purane product bhej dete hai jo non returnable hote hai so please humare paise ki value kre hume sahi or new product hi delivered kre. Delay karte hai bhot delivery dene me
im Abdul Ajij.my order no- 1770796198-9939, before also purches with boodmo.but last month im purches spare parts from boodmo 3 items delevired others 2 are not came and continue im rise token same k... See more
Company details
Written by the company
We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company
Contact info
AIHP Palms (Plot No. 242 & 243), Ground floor, Udyog Vihar Phase IV, Gurugram, Haryana, 122015, Gurgaon, India
- 011 41189222
- info@boodmo.com
- boodmo.com
Hasn’t replied to negative reviews
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FEEL CHEATED
2109/0786025-1 9431005000; 2109/0786025-1 9242005000; 2109/0786025-1 9241005000.
ABOVE Three orders made. Full payment made. Several changes in delivery dates made by boodmo, ultimately order not delivered. NO REFUND MADE TILL DATE.
On checking Order Basket, showing no orders. SO I want to know I) if my FULLY PAID ORDER IS STILL ACTIVE, II) IF ACTIVE, THEN HOW MUCH TIME FOR DELIVERY, III) IF ORDER CANCELLED, THEN WHO AUTHORISED IT, IV) IF ORDER CANCELLED THEN WHY HAS MY MONEY NOT BEEN REFUNDED TILL DATE, V) SHOWING PARTS AS AVAILABLE ON THE SITE AND RECEIVING PAYMENTS FOR THE SAME AND THEN SAYING PARTS NOT AVAILABLE, DOES IT NOT AMOUNT TO CHEATING UNDER LAW.
Any firm/PERSON doing business online with this company would be better advised NOT TO.
Had high hopes and expectations from this site.

Reply from boodmo - Spare Parts Expert
One of the worst service i have ever seen
One of the worst service i have ever seen. I ordered an item on 11 September 2020 and they have given the dispatch and delivery dates were 28/09 and 05/10 respectively. On 28th i got an email saying that order will be delayed due to unavailability, ok that’s fine they have updated new dispatch and delivery dates again today i got an email saying that they don’t have parts so it will be delayed and updated ETA. So finally I cancelled my order after 1 month of waiting. I Will not recommend this website to anyone. Such a worst service.

Reply from boodmo - Spare Parts Expert
incompetent and rude staff
The technical support team from boodmo are not aware of what they are doing.
Before placing my order for Front brake pads for a ford figo, I emailed them my RC and VIN number requesting them for the applicable Front brake pads. A week later parts received are not applicable and Boodmo is not ready to take any responsibility, This is the second time I am facing the same issue, will stay clear off boodmo from now on,

Reply from boodmo - Spare Parts Expert
Tutya bana rahe hai boodmo wale
Tutya bana rahe hai boodmo wale. See this.. 0209/0746091-1. Since 1 month completed but no accurate answer by thoodmo.

Reply from boodmo - Spare Parts Expert
SMS Spamming Worst Service
Made the biggest mistake of ordering on this boodmo website, for:
1.) The day I ordered, my mobile started getting FLOODED by their marketing discount SMS's continously. 2 SMS's every hour. I do not even own these cars but getting everyday discount SMS's for these car parts. Complained SO MANY via mails to the customer support and they ask me to "block" them, pathetic
2.) The parts I ordered have not yet reached my even after 1 month, I just keep getting "Date Changed" mails form them every time
3.) Their customer service numbers are never reachable
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Update (07-Nov-20):
The menace has started again, started receiving these annoying SMS's again, have planned to take them to court and initiate legal proceedings.
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Update (02-Oct-20):
I still continue to receive the SMS although on a reduced frequency, nevertheless receiving them unsolicited.
By the way, my cart has always been empty and does not contain any item and will never contain with the kind of service. I keep getting discount SMS's for cars like Merc., Tata, Hyundai, etc. which I do not have.
Received a call from the rep and the solution he gave was I need to block all my incoming SMS's, really, how intelligent!!! I asked him to delete my account and my Mobile number from their database and he blatantly refused saying "I can't!"
Will see for some more time and if I continue to receive, will "escalate" it for a "relief"!

Reply from boodmo - Spare Parts Expert
Order No: #2009/0782325-1
Order No: #2009/0782325-1. On 21st the dispatch date for this order was 24-09-2020 , now its 25-09-2020 . Why are you changing this date ? If you dont have the product in the stock then you should ahow it in your site as 'Out of Stock' nothing is shows like that and you are changing the dispatch date and mailing me as the Estimated dispatch date is changed. Its your fault. If you dont get it by today how could dispatch it tommorow ? If you dont get it by tommorow you will again change the date .

Reply from boodmo - Spare Parts Expert
OEM Rubber pad for clutch pedal.
Had ordered a rubber pad for the clutch pedal. The online order and payment process was simple n secure.
Received an original OEM item in good packing by the scheduled delivery date. The delivery shipment tracker helps track your order.
Overall a positive first experience.
Keep up the good work and professional standards.
I fell in love with this website from…
I fell in love with this website from the moment I visited it! Excellent quality clothing for the price. Delivery in the time set by this website. Guys are very friendly, I highly recommend them.
Deny to replacement of part
I ordered tata safari right side mirror operating swich /button , after delivery its working only glass in up and down but mirrors not working at all , my old switch working properly only 1 glass button damage so i am replacing old switch. after i complaint this issue they refuse to replace saying that installation attempted part cant replace , just tell me anyone how we can tell part working or not without installation, i strongly recommend all not to purchase from boodmo

Reply from boodmo - Spare Parts Expert
No refund even after 2 weeks of cancellation
Due to delay in delivery which caused many problems with my customers, I had to cancel my order with order number # 2408/0726721-1
They said that they will refund my amount after it reaches the seller back and gave a tracking link which is stuck since the time I ordered the component which was on Aug 24th 2020.
I have written to BOODMO CUSTOMER SUPPORT 2 times and each time they send an email saying a ticket has been registered and that they will issue refund within 24-48 hours.
It has 3-4 weeks since I ordered and I still have not received the refund.
I will take this issue with the consumer court as this company has been fooling numerous customers with their very very poor service!

Reply from boodmo - Spare Parts Expert
Package #0709/0755521-1 was order was…
Package #0709/0755521-1 was order was placed on 7th Sept, expected delivery was showing as 9th Sept..But till now status shows not dispatched..Is there any ETA to receive this order? It shows on tracking number for expressbee ,but when I check on their tracking site it says not found.. custmer care numbers are always busy...How to trust this seller?Very disappointed..

Reply from boodmo - Spare Parts Expert
I bought 3 product from boodmo in which…
I bought 3 product from boodmo in which i returned one product but till date i didnt get my refund. Myorder return no. Is 720469/1.
Boodmo is a cheater company.
If any person want to contact with customer care then never be connected and as per the msg from boodmo , with in 24-48 hour our our customer care person will contact you. But i never got a call from that.
Friends dont buy any product from them. They do cheat only..

Reply from boodmo - Spare Parts Expert
I have made 2 orders for rear view…
I have made 2 orders for rear view mirror both side.but only right side mirror have been received.please replace it.

Reply from boodmo - Spare Parts Expert
Same fraud has happened with me also…
Same fraud has happened with me also they had cancelled my order and not returned my full amount only 1300 credited to my account and 9000 left. I mailed them a bunch but there is no response.

Reply from boodmo - Spare Parts Expert
Pathetic
They are not trust worthy I ordered a pair of headlight for my car, received Right hand side headlight and other one still not dispatched, dispatch date is being extended daily don't know whether they are having it or not
Order Id : #2508/0728203-2

Reply from boodmo - Spare Parts Expert
Worst Shipment and Late Delivery
I was ordered HANDLEFR SEAT ADJUSTER (Order #2408/0726721) on 24th Aug 2020. When I ordered this product, it shows delivery will be on or before 31st Aug 2020 and full payment was made. On the 30th of August, they changed the delivery date to the 1st of Sep 2020, on the 1st of Sep they changed to 2ns Sep 2020. There is no proper shipment facility they have. So buyers Please don't ever buy any product from boodmo.com when you're in urgent. Surely they will ship your product with 12 month period of time

Reply from boodmo - Spare Parts Expert
My order no2607/0670549
My order no. Is 2607/0670549 and book on 26/07/20. Four times extend date by them. When booking time it's shows delivered within 10 days. After 1 months the product is not dispatch i decided to cancel the order. Now almost 20 days after the refund is not credited in my account. Daily i try to contact them but no response from them. So friends Never buy any product from boodmo it's fraud company.
They are Fraud. They have no partnership with car makers I am going to make a case of high court.

Reply from boodmo - Spare Parts Expert
front speakers for beat car.
i received yesterday speaker pair for my Chevrolet beat car, and fitted the same. it is working all right. there is no fitting issue and working nicely but no base in audio as i expected.
however i m setisfied with the same as price is ok.
Fraud My order number #1408/070720 my…
My order number #1408/070720 my expected dispatch date is 15 aug 2020 but still it is not dispatch can you explain why?
I'm very happy to say Boodmo is having…
I'm very happy to say Boodmo is having one of the best support teams. I have lost my hope of getting Honda Jazz 2009 model Garnish pillar, I have checked all the parts store in my city but all od them said no. I'm very happy and lucky to find your site. I got my parts delivered before the expected date of delivery. Thanks a lot for your support.
Hats off to you Boodmo and the Team.
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